PaylessRugs.com has been online since 2002 offering over 75,000 area rugs from today's hottest brands in home decor. We were built on and continue to operate on one basic principle, that is customer service. We happen to think that simply because you may be buying a rug online, you shouldn't have to scarfice quick, professional and accurate support. Our forte is bringing main street values to your desktop or mobile screen. Beyond that we are one of the leading area rug retailers online and are authorzied to sell some of the biggest names in home design like; Loloi Rugs, Surya, Nourison & Jaipur.
We offer Free Shipping on most orders over $50 and continue to offer a hassle free 30 day return policy in case your new rug doesn't quite meet your needs. Come check us out, we are sure you will find your next rug with us for LESS!
4,990 Verified Customer Reviews
4,990 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
About this Company
PaylessRugs.com has been online since 2002 offering over 75,000 area rugs from today's hottest brands in home decor. We were built on and continue to operate on one basic principle, that is customer service. We happen to think that simply because you may be buying a rug online, you shouldn't have to scarfice quick, professional and accurate support. Our forte is bringing main street values to your desktop or mobile screen. Beyond that we are one of the leading area rug retailers online and are authorzied to sell some of the biggest names in home design like; Loloi Rugs, Surya, Nourison & Jaipur.
We offer Free Shipping on most orders over $50 and continue to offer a hassle free 30 day return policy in case your new rug doesn't quite meet your needs. Come check us out, we are sure you will find your next rug with us for LESS!
11/13/2015
Good experience except I tried to connect with someone on Chat twice and both the time without having someone, it gave a msg that representative left the chat.
11/12/2015
Great Selection & prices!
11/12/2015
This is our first time on your site. Love the earth rugs and we're buying for our daughter and son-in-law for Christmas.
11/12/2015
best deal on this rug thanks
11/10/2015
Excellent customer service and prices!!!
11/09/2015
Fast and easy checkout.
11/07/2015
Easy to navigate site and complete order
11/07/2015
Excited to receive my new rug!
11/07/2015
Easy to find products. Great discounts!
11/07/2015
great
08/02/2015
Momenti Elements 09 Black Arrived on time. Wanted a contemporary wool rug containing black, red, white and gray. Rug arrived as pictured on the site, actually it looked a bit more subtle, which was even better. Husband remarked after rug was installed that it looked as if it were always in our den. Very happy with the quality and feel. Momenti Elements 09 Black
04/15/2015
Coupon use could be more clearly explained.
03/09/2015
We bought a 10X14 so it had to be shipped via a freight company because of the weight (139 lbs). It shipped and arrived at the destination city fairly quickly but sat in the freight service center for several days before anyone called to schedule delivery. We arranged to be home and moved furniture out of the way on delivery day when someone from the freight company called to... SCHEDULE DELIVERY!!! Turns out that the first person that called didn't enter it into their system and all the trucks were out making deliveries and we would have to reschedule. This was a Friday and we weren't happy. We rescheduled for Monday with a window of 12 to 5pm. Things went smoothly from there. The driver called at 4 and got here about 5:30. We unloaded the rug and he helped me get it through the front door (they can't come inside). The rug was well packaged and in excellent shape on arrival. It looks great in our house and we're very happy with the quality and price. It would be good to have other shipping options for large rugs or a freight company with better service.
01/25/2015
First rate, from website to product and delivery!
11/08/2014
Overall very good experience. They had the best price on the rug I wanted (better discount). Delivery took slightly longer than some other rug stores but in the end delivery itself went very smoothly. Carpet looks very nice and was reliably reproduced on the website.
11/05/2014
Found the rug I had been looking at through other online vendors at the lowest price
08/23/2014
On time delivery, no hassle, good quality product.
07/28/2014
The pricing on payless was what attracted me to purchase from them. Their site is a little difficult especially trying to input discount codes. The packaging for the rug could of been a little better, it arrived with the packaging torn, and the rug was a little dirty, it was the bottom of the rug, so it didn't show once I put the rug down on the floor. Overall I am happy with my purchase, and would use payless again.
07/27/2014
Love the rug. Came super fast. Got a matching runner and the color Loy must have been different. It does not match. Overall I could not be happier. Would use Payless again.
07/08/2014
An interior decorator recommended this rug. Payless beat her price by half!! I found this rug on several sites, and Payless had the best price anywhere. The quality is great. I'm very satisfied. I have recommended Payless to others already, and I will definitely order again.
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