PaylessRugs.com has been online since 2002 offering over 75,000 area rugs from today's hottest brands in home decor. We were built on and continue to operate on one basic principle, that is customer service. We happen to think that simply because you may be buying a rug online, you shouldn't have to scarfice quick, professional and accurate support. Our forte is bringing main street values to your desktop or mobile screen. Beyond that we are one of the leading area rug retailers online and are authorzied to sell some of the biggest names in home design like; Loloi Rugs, Surya, Nourison & Jaipur

We offer Free Shipping on most orders over $50 and continue to offer a hassle free 30 day return policy in case your new rug doesn't quite meet your needs. Come check us out, we are sure you will find your next rug with us for LESS! 

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4,990 Verified Customer Reviews

4,990 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
4397
(88.1%)
4 Shopper Approved - Review Star
452
(9.1%)
3 Shopper Approved - Review Star
109
(2.2%)
2 Shopper Approved - Review Star
17
(0.3%)
1 Shopper Approved - Review Star
15
(0.3%)

Delivery Time
4.8
5 Shopper Approved - Review Star
1079
4 Shopper Approved - Review Star
137
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
7
Customer Service
4.8
5 Shopper Approved - Review Star
132
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Product Satisfaction
4.7
5 Shopper Approved - Review Star
1051
4 Shopper Approved - Review Star
146
3 Shopper Approved - Review Star
42
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
14
Price Satisfaction
4.7
5 Shopper Approved - Review Star
951
4 Shopper Approved - Review Star
235
3 Shopper Approved - Review Star
65
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
4,000+

5-star reviews

10 years collecting reviews

About this Company

PaylessRugs.com has been online since 2002 offering over 75,000 area rugs from today's hottest brands in home decor. We were built on and continue to operate on one basic principle, that is customer service. We happen to think that simply because you may be buying a rug online, you shouldn't have to scarfice quick, professional and accurate support. Our forte is bringing main street values to your desktop or mobile screen. Beyond that we are one of the leading area rug retailers online and are authorzied to sell some of the biggest names in home design like; Loloi Rugs, Surya, Nourison & Jaipur

We offer Free Shipping on most orders over $50 and continue to offer a hassle free 30 day return policy in case your new rug doesn't quite meet your needs. Come check us out, we are sure you will find your next rug with us for LESS! 

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H
Shopper Approved - Verified Customer Hitesh P.
11/13/2015

Good experience except I tried to connect with someone on Chat twice and both the time without having someone, it gave a msg that representative left the chat.


M
Shopper Approved - Verified Customer Matt S.
11/12/2015

Great Selection & prices!


A
Shopper Approved - Verified Customer Alice S.
11/12/2015

This is our first time on your site. Love the earth rugs and we're buying for our daughter and son-in-law for Christmas.


T
Shopper Approved - Verified Customer toni K.
11/12/2015

best deal on this rug thanks


M
Shopper Approved - Verified Customer Michael R.
11/10/2015

Excellent customer service and prices!!!


A
Shopper Approved - Verified Customer Alice C.
11/09/2015

Fast and easy checkout.


T
Shopper Approved - Verified Customer Teresa W.
11/07/2015

Easy to navigate site and complete order


C
Shopper Approved - Verified Customer Christine P.
11/07/2015

Excited to receive my new rug!


C
Shopper Approved - Verified Customer Christopher S.
11/07/2015

Easy to find products. Great discounts!


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Shopper Approved - Verified Customer william U.
11/07/2015

great


P
phyllis M.
08/02/2015

Momenti Elements 09 Black Arrived on time. Wanted a contemporary wool rug containing black, red, white and gray. Rug arrived as pictured on the site, actually it looked a bit more subtle, which was even better. Husband remarked after rug was installed that it looked as if it were always in our den. Very happy with the quality and feel. Momenti Elements 09 Black


J
Jerome J.
04/15/2015

Coupon use could be more clearly explained.


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Scott M.
03/09/2015

We bought a 10X14 so it had to be shipped via a freight company because of the weight (139 lbs). It shipped and arrived at the destination city fairly quickly but sat in the freight service center for several days before anyone called to schedule delivery. We arranged to be home and moved furniture out of the way on delivery day when someone from the freight company called to... SCHEDULE DELIVERY!!! Turns out that the first person that called didn't enter it into their system and all the trucks were out making deliveries and we would have to reschedule. This was a Friday and we weren't happy. We rescheduled for Monday with a window of 12 to 5pm. Things went smoothly from there. The driver called at 4 and got here about 5:30. We unloaded the rug and he helped me get it through the front door (they can't come inside). The rug was well packaged and in excellent shape on arrival. It looks great in our house and we're very happy with the quality and price. It would be good to have other shipping options for large rugs or a freight company with better service.


B
Ben A.
01/25/2015

First rate, from website to product and delivery!


G
Galen S.
11/08/2014

Overall very good experience. They had the best price on the rug I wanted (better discount). Delivery took slightly longer than some other rug stores but in the end delivery itself went very smoothly. Carpet looks very nice and was reliably reproduced on the website.


C
Christine G.
11/05/2014

Found the rug I had been looking at through other online vendors at the lowest price


A
Amod B.
08/23/2014

On time delivery, no hassle, good quality product.


J
John B.
07/28/2014

The pricing on payless was what attracted me to purchase from them. Their site is a little difficult especially trying to input discount codes. The packaging for the rug could of been a little better, it arrived with the packaging torn, and the rug was a little dirty, it was the bottom of the rug, so it didn't show once I put the rug down on the floor. Overall I am happy with my purchase, and would use payless again.


L
Lenora S.
07/27/2014

Love the rug. Came super fast. Got a matching runner and the color Loy must have been different. It does not match. Overall I could not be happier. Would use Payless again.


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Unlimited P.
07/08/2014

An interior decorator recommended this rug. Payless beat her price by half!! I found this rug on several sites, and Payless had the best price anywhere. The quality is great. I'm very satisfied. I have recommended Payless to others already, and I will definitely order again.


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