PaylessRugs.com has been online since 2002 offering over 75,000 area rugs from today's hottest brands in home decor. We were built on and continue to operate on one basic principle, that is customer service. We happen to think that simply because you may be buying a rug online, you shouldn't have to scarfice quick, professional and accurate support. Our forte is bringing main street values to your desktop or mobile screen. Beyond that we are one of the leading area rug retailers online and are authorzied to sell some of the biggest names in home design like; Loloi Rugs, Surya, Nourison & Jaipur

We offer Free Shipping on most orders over $50 and continue to offer a hassle free 30 day return policy in case your new rug doesn't quite meet your needs. Come check us out, we are sure you will find your next rug with us for LESS! 

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4,749 Verified Customer Reviews

4,749 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
4175
(87.9%)
4 Shopper Approved - Review Star
438
(9.2%)
3 Shopper Approved - Review Star
108
(2.3%)
2 Shopper Approved - Review Star
17
(0.4%)
1 Shopper Approved - Review Star
11
(0.2%)

Delivery Time
4.8
5 Shopper Approved - Review Star
1054
4 Shopper Approved - Review Star
135
3 Shopper Approved - Review Star
31
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
7
Customer Service
4.8
5 Shopper Approved - Review Star
130
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Product Satisfaction
4.7
5 Shopper Approved - Review Star
1027
4 Shopper Approved - Review Star
144
3 Shopper Approved - Review Star
41
2 Shopper Approved - Review Star
11
1 Shopper Approved - Review Star
14
Price Satisfaction
4.7
5 Shopper Approved - Review Star
931
4 Shopper Approved - Review Star
229
3 Shopper Approved - Review Star
64
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
4,000+

5-star reviews

9 years collecting reviews

About this Company

PaylessRugs.com has been online since 2002 offering over 75,000 area rugs from today's hottest brands in home decor. We were built on and continue to operate on one basic principle, that is customer service. We happen to think that simply because you may be buying a rug online, you shouldn't have to scarfice quick, professional and accurate support. Our forte is bringing main street values to your desktop or mobile screen. Beyond that we are one of the leading area rug retailers online and are authorzied to sell some of the biggest names in home design like; Loloi Rugs, Surya, Nourison & Jaipur

We offer Free Shipping on most orders over $50 and continue to offer a hassle free 30 day return policy in case your new rug doesn't quite meet your needs. Come check us out, we are sure you will find your next rug with us for LESS! 

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A
Shopper Approved - Verified Customer Amy B.
2 days ago

Had what I wanted!! Loved you took PayPal


R
Shopper Approved - Verified Customer Richard S.
2 days ago , Utah

Found what I was looking for right away. Easy checkout.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Cheryl H.
6 days ago

User friendly ordering


K
Shopper Approved - Verified Customer Kathleen Z.
6 days ago

Easy shopping; easy checkout


M
Shopper Approved - Verified Customer Manny A.
1 week ago

Very easy to navigate and order.


K
Shopper Approved - Verified Customer Kristine L.
1 week ago

Simple to order


M
Shopper Approved - Verified Customer Mary L.
1 week ago

Easy to order


W
Shopper Approved - Verified Customer Wendy G.
1 week ago

Great


B
Shopper Approved - Verified Customer Brian V.
1 week ago

EASY


T
Shopper Approved - Verified Customer Tracey C.
2 weeks ago

Excellent customer service with ordering. Will update when item arrives. Thank you


P
Shopper Approved - Verified Customer patty
2 weeks ago

Easy and efficient.


B
Shopper Approved - Verified Customer Brian K.
2 weeks ago , NC

Ordering was easy! The rug cam packed nicely and looks great. The dye lot was slightly off, but to be expected as we were replacing a runner in out kitchen and the dining area has the same pattern. They are not too close by, so not noticeable.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Denise F.
3 weeks ago

So easy


R
Shopper Approved - Verified Customer Ronney
3 weeks ago , NY

good SERVICE and lovely customer service and rug.

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Ray
3 weeks ago

Easy and offered products I wanted at reasonable prices.


L
Shopper Approved - Verified Customer Lola T.
3 weeks ago

Site was excellent and had the best price! Very Happy!


T
Shopper Approved - Verified Customer Tim G.
3 weeks ago

chat box said that I could get a discount. didn't work :(


M
Shopper Approved - Verified Customer mary C.
4 weeks ago

great web site


M
Shopper Approved - Verified Customer Maura K.
4 weeks ago

Easy to find what I was looking for. Great website!


L
Shopper Approved - Verified Customer Lisa
02/14/2023 , AL

Great selection and pricing. Easy website with good picture descriptions.
The rug arrived in 4 weeks. Delivery was good, but the rug had a couple of stains on the edge and was wrinkled in the shipping package. Not noticeable enough for us to bother with the hassle of returning the rug, but it wasn't in excellent condition.

Product Satisfaction
4/5
Price
4/5
Delivery
4/5

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