03/01/2019 , MA
I would not recommend these guys. They're dishonest. They wouldn't fess up to a mistake they made. They also make it nearly impossible for people with poor experiences to leave reviews. I had to go out of my way to email shopperapproved directly, providing them with a copy of my receipt, in order to get approval to leave this review. That's insane! The reason there are so many positive reviews is likely because they only send out review links to certain customers.
I found a part that had 9 in-stock matching parts on PartsMarket. I bought one with 55k miles on it for $90. 5 days later, I went on the website to check the shipping status, only to find out the order had been cancelled. A chat agent told me they cancelled it because they couldn't find any other matching parts in the same price range. They claimed they emailed me but they hadn't. The last email I got from them was the order being accepted. I said I would have gladly paid the $30 difference to get the same part for $120 from another seller. My chat was escalated to a phone call. The agent spent most of the call just speaking over me. She was just giving me canned responses to get me off the phone. She tried to say no other parts matching this one existed on their website. I pointed out that I was looking at 7 exact matches while we were on the phone. She said none of those in fact match. Then, she told me I could place another order. I said that if they really didn't match, why would she direct me to place another order? It's clear these guys cancelled my order 5 days ago, didn't do anything to find a replacement and/or reach out to me to make it right, and now they're just not admitting they screwed up.
Bottom line, I do not trust them whatsoever and wouldn't recommend them to anyone.
01/19/2017 , NJ
First time user. Won't be the last!
Quite easy to use.
Part described VERY well. (was better than decribed, cleaned, painted (not necessary, but nice!!)) Packed well and arrived quickly.
I know all the members can't/won't be the same, but it was an awesome first expirience.
I'm telling everyone!
01/17/2017 , MA
I was looking for a Kelsey-Hayes ABS controller/pump for a 2004 Silverado...I found many for $50 plus shipping on PartMyRide....I ordered the part ($65 delivered) and installed and it works perfectly....A very good cost savings as local salvage yards wanted nearly three times that much. Thanks.
01/15/2017 , CA
I found the exact part I needed, power steering pump at a fantastic price. I was able to pick the one that I wanted off the available vehicles even a car with low low miles on it. I thought it was to good to be true, but I gave it a shot, put my order in. Everything went great from the confirmation email to the fast shipping. I really don't remember how long it took took to get it because this was a few months back when I made this purchase, but I can say for sure that I remember being surprised at how soon it arrived. Now to the BEST part....the pump was exactly what the description said nice and clean with all the brackets and pulley still attached, this made the job so much easier. This was the first time I purchased from Part My Ride. And there is no doubt, I will again next time I am in need of a part for a vehicle. From being skeptical thinking I just sent my visa info and money to some company I just found on a Google search, to being absolutely thrilled and happy I found them. Great Experience for me, Thanks guys you deserve this review. Larry Miller
01/15/2017 , MO
I received the wrong part, let them know and the problem was resolved quickly.
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