Paddlepalace.com Reviews

4.8 Overall Satisfaction Rating

Based on 2,025 Ratings

5
1721 (85%)
4
232 (11.5%)
3
55 (2.7%)
2
9 (0.4%)
1
8 (0.4%)
1,500+ 5 stars in a row

Delivery Time

4.8 Average

5
(469)
4
(51)
3
(19)
2
(5)
1
(5)

Product Satisfaction

4.8 Average

5
(457)
4
(70)
3
(14)
2
(3)
1
(5)

Customer Service

4.7 Average

5
(72)
4
(9)
3
(5)
2
(0)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Paddlepalace.com

About Us

Paddle Palace Table Tennis, #1 Table Tennis Supplier in North America

Paddle Palace has Everything for the Table Tennis Player. Located in Portland, Oregon USA, we offer top quality table tennis equipment, outstanding customer service, and great prices to players in North America and around the world. We are players and lovers of the sport of table tennis! 

Paddle Palace is North American distributor for the best brands in the world, including Stiga, Tibhar, Nittaku, Donic, Andro, DHS, Juic, Dr Neubauer, Yasaka, and Hunter. In addition, we offer the brands, Butterfly, Newgy, Kettler, and more. We sell direct to the public as well as serving as North American Distributor for the major brands.

Our staff at Paddle Palace includes players and promoters of the sport of table tennis. We work hard to deserve our reputation as the table tennis company with the best customer service. We care about the sport, and we care about serving our customers and the community with consideration, fairness, and integrity.

Brief History

Paddle Palace is owned by Judy Hoarfrost. Judy was inducted into the USATT Hall of Fame as well as the Oregon Sports Hall of Fame. With numerous US Junior and Senior titles, Judy was a member of the US Team for ten years, and a member of the famous “Ping Pong Diplomacy” Team that made history in 1971. In the early 1970’s, her family opened a table tennis club in downtown Portland, Oregon. It was named “Paddle Palace” because of its palatial home in an historic Elks Club Building, in a ballroom with chandeliers and ornate carvings on the high ceiling. This successful full-time club was a magnet for players and teams from around the world and a center for training, leagues, and tournaments. Paddle Palace developed a computer rating system for the Pacific Northwest that became the model for the current USATT ratings system.

Paddle Palace evolved from club to full-time equipment business in the late 1970’s. Paddle Palace was early to become computerized, and jumped onto the internet even before the advent of shopping-cart technology. We continue to work to employ the best technology, shipping methods, communication methods, and business practices, all with the aim of offering our customers the best possible table tennis shopping experience.

More About Paddle Palace

While equipment sales and serving our customers is our #1 focus in business, Paddle Palace also contributes to growing the sport. Paddle Palace is the ball sponsor for USA Table Tennis and the US Open and US Nationals, and is involved in many tournament and player sponsorships. In 2016, Paddle Palace opened Paddle Palace Club, a full-time professional club located right next door to the Paddle Palace equipment company.

C

CharlesHaynes
Today , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent ,love paddle palace!
M

MichaelWilke
1 day ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

smooth transaction
J

JamesRich
1 day ago , NC

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

very easy to use.
C

ChadCarling
1 day ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great website easy to browse and purchase
K

KeithHawelu
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
V

VijayRao
1 day ago , OR

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy and fast to find product and place order.
C

CarlHyndman
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Like the comparison view and prices are right there among best online
M

MOHANNEDABDELGADER
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good
Product Satisfaction
5/5
CustomerService
5/5
Delivery
5/5
D

DW
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

For the blade combo ordering process, the only change I might nominate is allowing people to select forehand vs backhand association after the rubbers are selected rather than identifying one then the other only by a banner at the top. My first combo/assembled order with paddle palace, I missed this and included written instructions indicating preference only to discover that the less obvious selection mechanism took precedence when I got the assembled racket (the written comments may not have been read or it may have been already done by the time they were presented). It is not a major issue, but that specific thing might be improved upon.

Also, perhaps an option to order blade sealing as an optional extra (at additonal cost) would be similarly "nice to have". Not mandatory though, but you asked for feedback so I'm scratching away trying to find anything I can think of that might offer an improvement (there's not a lot left to improve to be honest, so it's a short list of nice-to-have items that aren't massively impactful).

The rest of the ordering process was fantastic.
S

SueDiMartino
1 day ago , MO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good
SueDiMartino has reviewed 3 products. Click to view Click to hide

Nittaku Adhesive Rubber Protect Sheets

View this product

Good

Good

Yasaka Rakza X

View this product

Good

Good

Yasaka Rakza Z

View this product

Good

Good

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