1 day ago
Quick responses and very helpful employees who wanted to make sure I got the best quality product
2 days ago , CA
Customer Service was great. The quality of the ribbon was great. However, when I made the original purchase, I ordered a 1'' ribbon - and a few days later, I was told it was not available, so I had to go with a 7/8'' ribbon. I was on a timeline, so I could not afford to cancel and shop somewhere else. I was given the same price, even though it was smaller.
Merchant Company Response
We are very glad to hear the ribbon worked out well. The 7/8” full color ribbon is a single faced satin ribbon. The 1” full color ribbon is a dyna satin material. The dyna satin is less soft and it’s a thinner material. The price is actually higher per roll for 7/8 single faced satin than the 1” dyna satin but we did not charge more than the original price.
3 days ago
3 days ago
So far it's been excellent! Can't wait to see the final product!
3 days ago
customer service was responsive
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