NorthernHotTubCovers.com Reviews
2,737 Verified Customer Reviews
2,737 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
John10/03/2020 , BC
Great
Phil H.09/30/2020
Good customer experience online and great advise from David. The only item is the 800 number on the website is either full or offline. Online Chat function though is great.
Peter R.09/28/2020
Great customer service. Thanks David.
Mark09/21/2020
So far so good, easy to order. We'll see how long it takes to ship and how it actually performs.
Matt P.09/19/2020
Simple, easy purchase. I really like your upgrade pkgs, clear and simple!
Jill09/18/2020
The website was easy to navigate. They provided lots of detail on measuring, which provided me the confidence to get the perfect fit! I’m looking forward to receiving the new cover. I am proud to support a Canadian Company.
Vera G.09/15/2020
I had questions about why there were two levels of choices, the differences between some options and whether knowing the model made it easier but wasn't able to reach anyone by phone. Almost went back to local supplier but they couldn't give us color choice, plus pricing and options were much better here. Finally used text options to confirm questions and made the order.
Dan S.09/15/2020
How to add the strap distance was unclear.
Tanya W.09/15/2020
very easy to follow measuring instructions. good selection of cover colours
Stephen M.09/14/2020
Everything was easy to understand and the ordering process was simple to follow. All items of concern were outlined and the measuring instructions were very clear.
Kerry P.09/10/2020
I texted for an answer to a question. No response even as yet. Placing order anyways hoping that the product will be what I want.
Steve S.09/10/2020
Called the toll free number 3 times with questions, was provided with quick and detailed responses. Very professional
Robert P.09/10/2020
I am just hopeful the cover doesn’t take too long. Lol
Jean-Marc L.09/06/2020
Easy to matching whit my spa
John G.09/04/2020
so far so good. will further review once my product has been received
Heather M.09/03/2020
I think I ordered our last hot tub cover from you ....
Travis L.08/30/2020
So far so good. I would suggest adding all the features of my selected tub in the cart summary. I found myself going back to verify little things that I selected earlier. Overall the website is great though. Just an idea to make it even better. Thank you.
Oh, and I don't see a spot for strap location. I'm actually not even sure now that my tub includes straps, but I definitely need them or my tub won't be legal in my location. Tub lids must have locking straps for child safety or I have to put locks on all my gates.
Thanks again and my cell is 780.933.5612 if you need anything.
Anonymous Customer08/28/2020
aquacade
Dale H.08/28/2020
Site was easy to use! There was absolutely nothing confusing about it.
Brian R.08/28/2020
it was very good. A question was answered promptly.
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