NorthernHotTubCovers.com Reviews
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4.6
Overall Star
Rating
Ronald R - 07/02/2023
Everything is good about the cover. My only issue was how long it took for the cover to be mfg and I would have appreciated a couple of more notifications that they were indeed still going to make my cover
Jody H - 05/22/2023
Came within a reasonable amount of time from order. Good quality and built as per request.
1 Company Review
05/22/2023 - NL
Fast and easy process.
Roxanne M - 05/19/2023
Did alot of research with many companies and happy to have chosen Northern Hot Tub, very satisfied with my purchase.
Richard M - 05/17/2023
The strap location for the tie down for the hot tub were not in the right place. It should be one of the questions when you're purchasing the hot tub cover.
05/17/2023
It was quick and easy
Scot S - 05/04/2023
Fit perfectly and looks as good as original cover.
Taz - 05/02/2023
Old one was waterlogged so it’s a pleasure having this one.
Ian H - 04/18/2023
So far quite happy
04/18/2023
Easy and straight forward.
Lewis T - 04/12/2023
Excellent choice. Well built and lightweight. Fit perfectly.
04/12/2023
Easy as pie. Thank you
Cherie H - 03/13/2023
The colour is perfect and the lid is lightweight - fits perfectly. Very impressed by how easy it was to order - a customer representative emailed to confirm and it showed up at our house a few weeks later - very pleased with the simplicity of the process.
03/13/2023
Very simple process - thank you
David H - 03/07/2023
Excellent customer service. They knew the appropriate size cover for my model of hot tub. Called me twice to confirm correct dimensions. Fits perfectly and arrived in excellent condition. Definitely will buy from them the next time I need a cover!
03/07/2023
See previous comments.
mark T - 02/07/2023
good product perfect fit
The T - 01/26/2023
Northern Hot Tub Canada was amazing to deal with.They spent a great deal of time researching to ensure the measurements were correct. I would highly recommend. A+++
01/26/2023 - Nova Scotia
I had great service from Paulina. She spent a considerable amount of time researching to ensure the measurements were accurate to ensure the hot tub cover would fit. I would highly recommend. A+++
Scott W - 01/16/2023
looks like a quality hot tub cover however I wish I could have chosen where the handles were located. Also, the material on the underside seems to really attract the water so I lift both sides of the cover towards the middle to drain the water back into the tub before opening.... a bit of a pain.
01/16/2023 - ON
As mentioned I would have like to be able to specify location of handles.
Brett O - 01/11/2023
Good quality, good fit. Slow fabrication and shipping. Great option if you don't require a new cover for 8+ weeks from time of order.
01/11/2023 - AB
Good quality for the price. Proper lead times should be quoted upfront rather than over promise/under deliver on shop and shipping timelines. Cover was 9 weeks from order to delivery when quoted 4-6 weeks at sale. Multiple follow ups required to inquire on status of order throughout process.
Don A - 01/05/2023
The order arrived exactly as expected and 8n a reasonable amount of time. Definitely would recommend to friends and likely to shop here again.
01/05/2023 - NL
Satisfied with purchase.
Rob M - 01/05/2023
Seems like a quality product and it fits perfectly
01/05/2023 - Ontario
Great experience, will use again in the future
Eck - 01/03/2023
Good service and value for money.
01/03/2023 - ON
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Joanne - 12/21/2022
Cover is as ordered and seems to be of good quality
12/21/2022 - AB
Cover took longer than anticipated to arrive, but I am otherwise satisfied with the purchase
Nolan N - 12/19/2022
The cover seems to be holding out fine, I wish i did get the longer skirting on the sides
12/19/2022 - BC
First time order a cover online I was hope it's right fit, the only thing is I wish I ordered a longer skirting around the bottom
Gerry C - 12/07/2022
The products are made with great quality and we are repeat customers. This would be a 5-star rating if only based on products and price. Delivery was extremely delayed like most manufacturing companies these days. Perhaps an unfair rating in comparison to others but the delay was longer than we would have liked.
12/07/2022 - ON
Repeat customer here. Products are excellent and you get what you pay for. Delivery was longer than expected but would still shop with NorthernHotTubCovers.
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