NorthernHotTubCovers.com Reviews
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4.7
Overall Star
Rating
Jon A - 02/04/2024
Really nice product. Good quality materials but still very light. Would highly recommend the upgrade of the shell to material over vinyl.
1 Company Review
02/04/2024 - ON
None
GLENN H - 08/02/2023
Came in great shape and exactly what I ordered. I wanted a round unit slightly bigger to allow skirt to fall freely and not crimp up.
08/02/2023
ALL GOOD
marc L - 06/16/2023
As advertised
06/16/2023
Good product
K W - 05/18/2023
Damage was discovered after delivery, and Northern Hot Tub Covers was not helpful and offered zero solutions. I ended up duct taping my brand new cover and it looks awful.
05/18/2023 - AB
We discovered a small hole after unwrapping the cover. I contacted customer service and sent pictures, they said it probably happened in manufacturing or delivery, but that I should have inspected it more carefully and not signed for it, so there is nothing they could do.
Yvette S - 04/24/2023
Very happy with the new cover. Thanks you.
04/24/2023
Paulina recommended upgrading our cover to the thickest poly wrap to prevent water-logging for the longest possible time. Knowledgeable and helpful!
Marlene D - 12/29/2022
Easy website and super convenient. Only downfall was trying to figure out delivery date. 20 min before delivery the drivers called which I had no idea that the delivery was scheduled but they left the box at my door as I was still working. Otherwise super happy with my order!!
12/29/2022
You made it very easy to order! Thank you only issue would be good to give customers a scheduled delivery date. I found out 20 minutes Day of delivery.
Al M - 11/27/2022
Excellent cover. So far, very satisfied.
11/27/2022 - ON
Everything is going fine so far
Curtis T - 10/06/2022
Fits nice and was early on delivery
10/06/2022
Done now have a great say
Morné B - 07/07/2022
Great product
07/07/2022
Easy online shopping
April K - 06/13/2021
This cover exceeded my expectations and the communication with the company prior to delivery was fantastic!
06/13/2021 - ON
Your web site is very easy to navigate
Robert J - 05/29/2021
Exactly what I wanted and ordered No surprises
05/29/2021
So far it’s been good
Murray F - 05/27/2021
Fit the tub perfect and showed up sooner that was expected
Theodore A - 07/05/2020
Great item perfect fit seems to work better than the original
tony M - 06/20/2020
Cover is good but purchasing experience was poor -cover over 4 weeks late as they did not follow up my numerous requests to check order and found out 2 weeks after promised delivery date that order was on hold from date ordered as the retailer had not answered an email from the factory .My requests were always meet with no reply or every is fine when it wasn't.
Beckie B - 06/12/2020
Love the quality! And the service was exceptional. Can’t lose with a custom order! Love it
Kevin W - 05/23/2020
Excellent product. I would recommend them to everyone.
05/23/2020 - BC
Easy. Although I left two voice messages with the sales department and a few days later I text and received a response a short time later. A return phone call within 24 hours on business days may be a good rule?
Dennis - 01/28/2020
Nice quality, lightweight, like the sloped cover.
01/28/2020 - ON
Nice cover, good quality, lightweight.
michael - 11/30/2019
Very satisfied.
11/30/2019 - ON
Workmanship is 1st rate
Robert - 11/30/2019
Cover is well made and such a good deal. It's a better cover than the original and fits perfectly. Thanks so much for your great service and I will definitely recommend your company to family and friends.
11/30/2019 - BC
The cover is perfect for our tub and is even better than the original. We're very impressed with your company and will definitely pass on to friends.
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