NorthernHotTubCovers.com Reviews
99 Product Ratings and Reviews
4.6
Overall Star
Rating
Mark H - 02/24/2024
Very high quality cover. Highly recommend the heavy duty cover and thicker insulation.
02/24/2024 - On
Hoping for long-lasting quality.
benjamin D - 02/22/2024
It seems to be well made. Very light in weight compared to my old cover with vinyl exterior makes it easy for my wife to open!
02/22/2024 - Nova Scotia
Ordering was easy and shipped directly to my house! There was a wide selection of options to customize the cover best suited for your needs/environment!
James K - 02/18/2024
Very light. Perfect.
02/18/2024
So far so good. Great information and clear instructions.
Martin D - 02/14/2024
The biggest issue was the delivery drivers not wanting to leave the paved road to drive down our gravel road.
02/14/2024 - On
Courteous
Paul - 02/13/2024
Nice cover, only comment is that given where we put the split to occurr they put handles on the wrong sides...they are located such that you would lift and throw the cover upwards, rather than on the sides located closest to the split...we did not dictate the locations as we thought it would be normal (and consistent with our past cover). Hence the reduced 3.5-4 star setting
02/13/2024 - BC
Great cover, but you will need to dictate where handles go as we did not as we thought handles would be placed appropriate for where we outlined the split to be...but they were on the sides such that you would have to lift and throw the covet up as they are furthest away from the split...not consistent with our last cover...
E.I. - 02/08/2024
Buying a replacement cover was painful given the cost of these. This was one of the best prices I found for the options chosen. Time from order to delivery was quite good. Some of the materials used didn't appear to have the same quality as the old cover, but unfortunately that is just the way most things are today.
02/08/2024 - Nova Scotia
Easy online selection and order process.
Erin - 02/05/2024
Great product, came as ordered!
02/05/2024 - ON
It was great
AY - 02/03/2024
The customer service was great in confirming my measurements. The lid fits perfectly. It’s so much lighter than our old one. We used an IR camera in the cold and proved the cover was doing its job!!
02/03/2024 - SK
Great customer service and quality!
Andy C - 02/03/2024
Excellent service and excellent quality
02/03/2024 - ON
Amazing service, great cover
PAUL F - 01/08/2024
Top is difficult to keep snow off. But it’s a great cover.
01/08/2024 - Ontario
Great place to deal with
Rick T - 12/19/2023
I was unsure of what to order and the rep convinced me to order the second highest rated top for our Manitoba Outdoor tub. I hindsite, I would suggest anyone ordering a tub above the 49th parallel order the thivkes tub available. Mine is always frosted on top and in some days covered with ice as the snow melts and freezes before we can use it. The quality is great, the thivkness is not what I was sold.
12/19/2023
My online message was answered in a timely manner. The person helping answered a lot of questions with out hesitation. I felt like someone was sincere in her efforts to help. This made me choose this company over a couple others. I am sorry I was convinced to go with the toip I did. I was told this should be good enough for Manitoba Winters. It isn't .a 6 inch to 4 in top would have been the best and for a few dollars, I should have taken it. In so far as value, the same top pre covid was extreamly ess money so I really think I shold have jst used my best judgement and takenthe thickest one.
Shayne K - 12/10/2023
Very well made and worth the extra money
12/10/2023 - Ontario
Good product, not being in free delivery zone odd, but coupon code helped
JM - 12/04/2023
Nice snug fit!
12/04/2023 - ON
I contacted customer service to give advice on if I was ordering the correct cover.
Don L - 11/27/2023
As ordered...well-made, sturdy, quality.
11/27/2023
Good so far..my hot tub model seems to be obscure?
Sandy - 11/19/2023
This cover fits well and has lots of insulation. Will have to wait and see how it functions through the winter.
11/19/2023
Good experience. Price of covers has increased significantly. Just like everything else.
Michel C - 11/10/2023
Love the quality!
11/10/2023
Loved the experience!
John G - 11/04/2023
This hot tub cover is amazing! I weighed the old one and it weighed TWICE what the new one was, and the new one from Northern was an inch thicker. We've had it for a few weeks and it's a pleasure to use!
11/04/2023 - Ontario
This hot tub cover is awesome! It weighed HALF what our old cover weighed, and is an inch thicker. We've had it for a few weeks and it's a pleasure to use. 10/10!
Nicholas H - 10/09/2023
Perfect fit, amazing quality, fast delivery! Keeps the hot tub way hotter than the stock cover we had.
10/09/2023
EASY ORDERING PROCESS- LOOKING FORWARD TO SEEING THE NEW HOT TUB COVER.
Ron H - 10/04/2023
Order received as expected and in time
David O - 09/22/2023
I found this to be an outstanding service. I’ve had the product for a couple of months now, and have been completely happy with it. I am not one who usually responds because I’m so critical, and almost never responds with a glowing recommendation. I have not yet experienced the cover for five years, or over a winter season, but it seems extremely durable so far and I am very happy with the product. I would say that the service, feedback from the business, delivery, measuring, instructions, and interactions were outstanding. I would give this company a five star rating. Our product has an excellent slope to help with snow and water accumulation. No leaves for other debris has stayed on it. The seams and edges have been good. The tiedown snaps solid. Perhaps of all the things that are outstanding, was the communication from the company regarding their product.
09/22/2023
I had an excellent experience, buying my hot tub cover. The website was very accurate and informative. The measurement and feedback regarding the measurement from the company was outstanding. The continuous updates on the product, and its delivery times, and where we were at in the process of getting her product was outstanding.
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