"I would like to say how pleased I am with not only the repair, but also, the customer care given by Nicolas Melendez. He went above and beyond in both. Nicolas even assisted me after hours on his own personal time. He was excellent at communicating with me throughout the repair process, answering both questions and concerns, as well as, following up after I received my machine back. He answered every text, email, and call. He was extremely helpful and courteous. He is the perfect example of what a company would want as a reflection of their quality of service. If in the future I need a purchase or repair, I most certainly will come back to National Ultrasound. Thank you so very much from a truly satisfied customer. Donna Thomas "