NCD Dental & Vision Reviews

About this Company

Our goal at NCD is simple: to make dental and vision care affordable and accessible to everyone. Our dental plans are designed to fit your budget and give you peace of mind. They are underwritten by MetLife through the National Fitness and Wellness Association (NWFA). 

We are committed to providing affordable coverage and a world-class member experience to better serve you. If you're looking for a high quality dental product with white-glove member service, then you've definitely come to the right place.

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1,838 Verified Customer Reviews

1,838 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
1746
(95%)
4 Shopper Approved - Review Star
56
(3%)
3 Shopper Approved - Review Star
12
(0.7%)
2 Shopper Approved - Review Star
7
(0.4%)
1 Shopper Approved - Review Star
17
(0.9%)

Customer Service
4.9
5 Shopper Approved - Review Star
1092
4 Shopper Approved - Review Star
23
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

About this Company

Our goal at NCD is simple: to make dental and vision care affordable and accessible to everyone. Our dental plans are designed to fit your budget and give you peace of mind. They are underwritten by MetLife through the National Fitness and Wellness Association (NWFA). 

We are committed to providing affordable coverage and a world-class member experience to better serve you. If you're looking for a high quality dental product with white-glove member service, then you've definitely come to the right place.

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J
Jim
10 hours ago , CA

Thank you very much my representative helped me & answered all the important questions that I had & was very prompt

Customer Service
5/5

A
Anonymous Customer
10 hours ago , MD

She was extremely helpful, knowledgeable and professional. I was given exceptional advice for the various issues that I had with my NCD Dental Care. She was very passionate about helping customers with their health issues!

Customer Service
5/5

L
Liane L.
12 hours ago , PA

She was was extremely helpful with a wonderful personality would love to talk to her about any situation I might have in the future she would b very helpful

Customer Service
5/5

A
Anonymous Customer
1 day ago

Gina was very pleasant talking to and answered all of my questions!

Customer Service
5/5

D
David M.
1 day ago , IN

Wonderful experience!


A
Anonymous Customer
1 day ago

Bianca was extremely helpful and very friendly.

Customer Service
5/5

J
Jaime F.
2 days ago , CA

They are very polite and friendly helpful thanks

Customer Service
5/5

S
Sharon
2 days ago , NY

Very friendly and helpful service.

Customer Service
5/5

M
Mark E.
3 days ago , CA

I was just asking for some coverage information and the phone agent was very helpful. Very polite and very knowledgeable. Thank you.


A
Ann
3 days ago , TX

Randy was a pleasure to work with. Went over and above my expectations. (
The previous person in customer service that I spoke with was awful)
Thank you Randy!

Customer Service
5/5

Company Response

Thank you so much for your 5-star rating and kind words about your experience with Randy. We truly appreciate your feedback and are thrilled to hear that Randy provided you with exceptional service. I will be thoroughly reviewing the negative experience you mentioned. I will reach out to discuss this further.


B
Brenda
3 days ago , OK

I was very pleased with the service I received and would recommend VSP to my family and friends.


J
Jack P.
3 days ago , FL

Awesome...great customer service and rep was friendly and very helpful!


G
Gwen
3 days ago , FL

Pleasant agent and took care of the problem

Customer Service
5/5

J
Janet H.
6 days ago , MD

It was a pleasure speaking with Leslie. She was both professional and friendly, understanding my situation completely and providing the help I was looking for.

Customer Service
5/5

G
Gloria B.
6 days ago , OH

Gina was a great help in my understanding what benefits I have. She explained my benefits to me so that I could understand. She was friendly, polite and very knowledgeable. It was a pleasure talking to her.


V
Val
6 days ago , OK

Jacket answered my call. Jacket is very helpful, polite and professional. I had two different questions for her which she responded quickly to both. Taken care of! Thanks Jackey....

Customer Service
5/5

M
Martha
1 week ago

Called to cancel service as I now have a supplemental health care plan that covers what NCD does. Nichole was professional, knowledgeable and very pleasant.

Customer Service
5/5

C
CarolJordan
1 week ago , MO

They had to change my birthday and it's correct now.

Customer Service
5/5

E
Erik
1 week ago , DE

It was a very pleasant experience. The woman who assisted me was great!

Customer Service
5/5

K
Kathryn K.
1 week ago , TX

Gina is an EXCEPTIONAL respresentative for NCD. I had a very productive interaction with her.
Specifically, she did NOT treat my inquiry and need for information as if she was a ROBOT simply responding to a # on the other end of the phone.

She was patient in answering questions that I asked several times.

She also was knowledgeable of the Benefits of my plan.

Customer Service
5/5

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