Mytecell.com Reviews

4.7 Overall Satisfaction Rating

Based on 259 Ratings

5
225 (86.9%)
4
14 (5.4%)
3
3 (1.2%)
2
5 (1.9%)
1
12 (4.6%)
100+

Product Satisfaction

4.8 Average

5
(161)
4
(3)
3
(2)
2
(2)
1
(6)

Customer Service

4.9 Average

5
(135)
4
(1)
3
(0)
2
(0)
1
(3)

Delivery Time

4.8 Average

5
(158)
4
(5)
3
(7)
2
(1)
1
(3)

About Us

Mytecell has two primary locations, one in Houston, Texas and the other in the New York area. We are a family owned and operated business since 2011. Our mission is to provide truly exceptional cell phones to our dedicated customers, with the reliability and trust that is often lacking in such an industry. We take pride in the level of care that we give to each device that enters our warehouse. Our dedicated staff work diligently to provide the service you deserve. We put all cell phone devices through a detailed computer diagnostic that tests all software and hardware functionality to assure the phone is working flawlessly. Once that is complete, our cell phone technicians do a functionality and durability test to be certain the phone is ready for market. 

We believe in treating our customers as valued partners and having them know they can rely on our products and service. Therefore we offer a money back guarantee on any product that does not meet expectations.

 

OUR TEAM

 

SAM

President


Sam founded Mytecell in 2011 after working for over 8 years in the accounting field as a Certified Public Accountant (CPA). He chose to start MyteCell due to his love of electronics and left his career in accounting in order to follow his dreams.

 

JAKE

Business and Marketing Development



Jake is located in the NY area and has owned and operated retail businesses in the electronics industry. His understanding and appreciation for customers’ needs helped build the dedicated network of consumers we are privy to work with. He assures the customers are satisfied and everyone gets the attention they deserve.

HANNAH

Manager Of Operations



Bringing along her years of experience in business and management, Hannah joined Mytecell in 2015. She understands and appreciates the intricacies of running a successful team of dedicated staff. She oversees the process from when the phones enter the warehouse until they are packed up and ready to ship to its new home. Every step along the way is done with care and precision.

DESIREE

Device Testing and Diagnostics



Desiree came on board as an intern while studying at University in 2014. She has quickly become an integral part of our team. She makes sure that each device that leaves our warehouse is in fully working condition and meets all the requirements that our customers deserve.

HIRAN

Lead Technician



Using his background in as a cell phone repair technician, Hiran oversees the testing and diagnostics of all devices that enter our facility.

SK

Sales Manager



SK is our newest addition coming on board in 2016. She is responsible for managing all of our sales channels both in the retail and wholesale markets.

CARLA

Office Assistant



Along with her charisma and determination, Carla help fill in wherever needed around the office. From filling orders to testing devices, she makes sure the office runs smoothly and efficiently.

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Mytecell.com

A

ALEXANDER M.
3 weeks ago

5.0
Overall Satisfaction Rating

"Very Good so far, thank you!"
M

Marc D.
10/31/2018

5.0
Overall Satisfaction Rating

"Quick, easy, and efficient"
A

Adrian
10/17/2018

5.0
Overall Satisfaction Rating

"The best"
V

Vanessa M.
10/13/2018

5.0
Overall Satisfaction Rating

"Thanks"
J

Jesus L.
10/07/2018

5.0
Overall Satisfaction Rating

"Great phones, great service!"
A

anansaputra
10/03/2018 , ME

5.0
Overall Satisfaction Rating

"Please Gift me Shipping track faster"
B

Barton P.
09/25/2018

5.0
Overall Satisfaction Rating

"just placed order"
S

shanita
08/24/2018

5.0
Overall Satisfaction Rating

"fabulous"
K

Kristen H.
08/18/2018

5.0
Overall Satisfaction Rating

"Great customer service!"
M

Mike P.
08/03/2018

5.0
Overall Satisfaction Rating

"quick and easy"
A

Anonymous Customer
07/09/2018

5.0
Overall Satisfaction Rating

"good site"
K

Kim B.
06/26/2018 , MD

5.0
Overall Satisfaction Rating

"They had just what I needed. Very thorough. I billed it to one address and sent it to another and they checked with me to see if there was anything fraudulent about my order. I liked that!! Super fast delivery."
M

Matthew P.
06/21/2018 , VA

5.0
Overall Satisfaction Rating

"Website ordering process is streamlined and works well! Item arrived quickly and as described."
D

don J.
06/18/2018

5.0
Overall Satisfaction Rating

"first time I ever bought a cell phone on line i'm nervous retired and on ss so I hope this all work out good and will this phone work on Verizon also condition. thank you Don"
J

james O.
06/15/2018

5.0
Overall Satisfaction Rating

"website and process is easy to use."
M

Matt
06/10/2018

5.0
Overall Satisfaction Rating

"so far so good"
N

N V.
05/29/2018

5.0
Overall Satisfaction Rating

"Very nice"
T

Trudye W.
05/15/2018

5.0
Overall Satisfaction Rating

"Steve M. made this transaction carefree! My questions were answered quickly."
A

Anonymous Customer
05/01/2018

5.0
Overall Satisfaction Rating

"It was easy and fast"
J

Janice
04/28/2018 , TX

5.0
Overall Satisfaction Rating

"Would prefer to come into a store to pick the phone to bypass the shipping charges but the online experience was quite easy."

See more Mytecell.com Reviews

Visit Mytecell.com ►