Mytecell.com Reviews

4.7 Overall Satisfaction Rating

Based on 270 Ratings

5
233 (86.3%)
4
15 (5.6%)
3
4 (1.5%)
2
5 (1.9%)
1
13 (4.8%)
100+

Customer Service

4.9 Average

5
(135)
4
(1)
3
(0)
2
(0)
1
(3)

Delivery Time

4.8 Average

5
(158)
4
(5)
3
(7)
2
(1)
1
(3)

Product Satisfaction

4.8 Average

5
(161)
4
(3)
3
(2)
2
(2)
1
(6)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Mytecell.com

About Us

Mytecell has two primary locations, one in Houston, Texas and the other in the New York area. We are a family owned and operated business since 2013. Our mission is to provide truly exceptional cell phones to our dedicated customers, with the reliability and trust that is often lacking in such an industry. We take pride in the level of care that we give to each device that enters our warehouse. Our dedicated staff work diligently to provide the service you deserve. We put all cell phone devices through a detailed computer diagnostic that tests all software and hardware functionality to assure the phone is working flawlessly. Once that is complete, our cell phone technicians do a functionality and durability test to be certain the phone is ready for market. 

We believe in treating our customers as valued partners and having them know they can rely on our products and service. Therefore we offer a money back guarantee on any product that does not meet expectations.

 

OUR TEAM

 

SAM

President


Sam founded Mytecell in 2011 after working for over 8 years in the accounting field as a Certified Public Accountant (CPA). He chose to start MyteCell due to his love of electronics and left his career in accounting in order to follow his dreams.

 

JAKE

Business and Marketing Development



Jake is located in the NY area and has owned and operated retail businesses in the electronics industry. His understanding and appreciation for customers’ needs helped build the dedicated network of consumers we are privy to work with. He assures the customers are satisfied and everyone gets the attention they deserve.

HANNAH

Manager Of Operations



Bringing along her years of experience in business and management, Hannah joined Mytecell in 2015. She understands and appreciates the intricacies of running a successful team of dedicated staff. She oversees the process from when the phones enter the warehouse until they are packed up and ready to ship to its new home. Every step along the way is done with care and precision.

DESIREE

Device Testing and Diagnostics



Desiree came on board as an intern while studying at University in 2014. She has quickly become an integral part of our team. She makes sure that each device that leaves our warehouse is in fully working condition and meets all the requirements that our customers deserve.

HIRAN

Lead Technician



Using his background in as a cell phone repair technician, Hiran oversees the testing and diagnostics of all devices that enter our facility.

SK

Sales Manager



SK is our newest addition coming on board in 2016. She is responsible for managing all of our sales channels both in the retail and wholesale markets.

CARLA

Office Assistant



Along with her charisma and determination, Carla help fill in wherever needed around the office. From filling orders to testing devices, she makes sure the office runs smoothly and efficiently.

C

Christopher R.
2 weeks ago

Verified Purchase

5.0
Overall Satisfaction Rating

"If everything looks good and the phone works then this was easy and way cheaper."
A

Anonymous Customer
03/02/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Can u give me my order fast shipping ?"
A

Anonymous Customer
02/26/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"all ppl should have a good phone. you cant get ahead unless you have a good phone with internet acess. Its a human right."
A

Anonymous Customer
02/11/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"waiting to be shipped as for low price its good"
P

Paul
02/08/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"So far so good"
G

gordon B.
01/24/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Great"
L

latrice H.
12/26/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"quick and easy good prices"
J

Jeremy L.
12/17/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"return customer. have been satisfied previously."
A

ALEXANDER M.
11/26/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Very Good so far, thank you!"
M

Marc D.
10/31/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Quick, easy, and efficient"
A

Adrian
10/17/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"The best"
V

Vanessa M.
10/13/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Thanks"
Product Satisfaction
5/5
Delivery
5/5
J

Jesus L.
10/07/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Great phones, great service!"
A

anansaputra
10/03/2018 , ME

Verified Purchase

5.0
Overall Satisfaction Rating

"Please Gift me Shipping track faster"
Product Satisfaction
5/5
Delivery
5/5
B

Barton P.
09/25/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"just placed order"
S

shanita
08/24/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"fabulous"
K

Kristen H.
08/18/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Great customer service!"
M

Mike P.
08/03/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"quick and easy"
A

Anonymous Customer
07/09/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"good site"
K

Kim B.
06/26/2018 , MD

Verified Purchase

5.0
Overall Satisfaction Rating

"They had just what I needed. Very thorough. I billed it to one address and sent it to another and they checked with me to see if there was anything fraudulent about my order. I liked that!! Super fast delivery."
Product Satisfaction
5/5
Delivery
5/5

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