For over 12 years MoissaniteCo.com has been proudly hand making bridal jewelry for hundreds of thousands of couples around the world. If you haven't heard of Moissanite (aka gem quality silicon carbide), its appearance is often mistook for a diamond, but its no diamond simulant. It surpasses a diamond in both fire and brilliance. Its tougher than a diamond. The Moissanite stones we sell are cut and polished better than the majority of diamonds commonly sold in engagement rings. Its ethically sourced and environmentally friendly. Best of all: not only is it gorgeous, its friendly to your pocket book.
Therefore before you get lured into buying a stone with inferior properties, do yourself a favor and take a moment to learn about Moissanite!
16,480 Verified Customer Reviews
16,480 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
About this Company
For over 12 years MoissaniteCo.com has been proudly hand making bridal jewelry for hundreds of thousands of couples around the world. If you haven't heard of Moissanite (aka gem quality silicon carbide), its appearance is often mistook for a diamond, but its no diamond simulant. It surpasses a diamond in both fire and brilliance. Its tougher than a diamond. The Moissanite stones we sell are cut and polished better than the majority of diamonds commonly sold in engagement rings. Its ethically sourced and environmentally friendly. Best of all: not only is it gorgeous, its friendly to your pocket book.
Therefore before you get lured into buying a stone with inferior properties, do yourself a favor and take a moment to learn about Moissanite!
01/10/2023
SEEMLESS & PRETTY EASY, SINCE I'M A BABY BOOMER SOME THINGS GET AWFULLY FLUSTERING WHILE ORDERING.
12 hours ago
Excellent workmanship, excellent customer service/staff and beautiful jewelry!
12 hours ago
Great experience last time, decided to exchange and they made it super easy.
12 hours ago
They were so quick to respond to my custom order request! I really look forward to seeing the design come to life!
1 day ago
Wife lost her wedding ring and moissanite co has recreated it even though the supplier no longer makes it!
Support was very prompt and courteous. Entire experience has been painless.
Very excited to give her ring back on our 10 year anniversary.
1 day ago
I found the site easy to navigate, and customer service was responsive regarding my ring sizing request
1 day ago
Everything is simple.
2 days ago
I really like how I can create a specific ring and choose exactly how I want it to look like!
2 days ago
Always great service and excellent quality
3 days ago
The consumer service has been amazing so far, quick responses.
3 days ago
easy to navigate website, very clear directions
4 days ago , TX
Easy to use online shopping process for selecting the ring and style of your choice.
4 days ago
several purchases, all fabulous!
4 days ago
It was great process the customer service is amazing and VERY helpful!
4 days ago , GA
It is extremely easy to use the website. I love the sale items and the variety. Everything I have purchased is impeccably made and gorgeous.
5 days ago
Love the company. Third ring from them and the quality is always great.
5 days ago
I'm so glad to have found this company the Jewelry is gorgeous!
5 days ago , New York
The first time I ordered from the sight I felt the sizing was not well explained and confusing. Hence I was not satisfied with my first order and size of the moissanite. I contacted Customer Service and was charged an extra amount to make adjustments to my ring. I got my second order and am still not satisfied as what I was promised is not what I got. I tried contacting Customer Service again asking for a refund twice and have not received a reply 3 days after. I am certain since now I am asking for a refund I am not getting a reply. I was looking into other models so I can order something else instead but as I have not received an answer from Customer Service, I am not sure I want to order something else anymore.
Company Response
We are sorry that she isn't happy with her purchase. However we feel compelled to correct a few statements made. The return request was received by our company on the afternoon of 3/20. The return instructions were sent on the morning of 3/22. It was less than 2 days after the request was made. The customer posted this review more than 24 hours after the return instructions were received. Its possible that she overlooked the email. She sent us a follow up email in response to the return instructions just 5 minutes after posting this review, so we know that they were received.
As far as the center stone sizing is concerned, the orders were processed exactly as placed on our website. The center stone stone sizes of both rings were correct, just smaller than what the customer expected due to comparing it to a shallow oval cut diamond.
5 days ago
Very quick. Love the photos and video of products.
6 days ago
Received my ring and it's beautiful. Very helpful staff as well.
6 days ago
Amazing
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You