Modern Office Furniture Reviews

About this Company

Modern  Office is a small family-owned and operated office furniture company that has been located in Eden Prairie, Minnesota for over 35 years.  Our serious attention and assistance to our customers has made us an office furniture provider to over 100,000 businesses and institutions worldwide.

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1,860 Verified Customer Reviews

1,860 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
1289
(69.3%)
4 Shopper Approved - Review Star
440
(23.7%)
3 Shopper Approved - Review Star
94
(5.1%)
2 Shopper Approved - Review Star
26
(1.4%)
1 Shopper Approved - Review Star
11
(0.6%)

Customer Service
4.8
5 Shopper Approved - Review Star
94
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
0
SHOW DETAILS

5-star reviews
1,250+

5-star reviews

5 years collecting reviews

About this Company

Modern  Office is a small family-owned and operated office furniture company that has been located in Eden Prairie, Minnesota for over 35 years.  Our serious attention and assistance to our customers has made us an office furniture provider to over 100,000 businesses and institutions worldwide.

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B
Bonnie H.
06/28/2016

None of the categories quite fit. The item was damaged in shipment, but I received excellent service to correct the problem. Just yesterday, I was told that we'll receive replacement parts at no charge to us. What a pleasant surprise... after all the horror stories I hear on consumer talk shows about poor customer service....especially with e-commerce! If the problem is resolved as well as I expect, I would have no qualms about ordering from your company again.

Price
5/5
Delivery
5/5

L
Luigi L.
06/28/2016

We had a question with our order and I e-mailed Modern Office. Their response was prompt and they took care of the problem. I would tell everybody that their customer service is great. Also I liked the fact that when you placed your order and received your confirmation they also included the phone number for customer service if you needed to contact someone.

Price
5/5
Delivery
5/5

I
Irwin F.
06/24/2016

The media cabinet came almost instantly (by UPS). It's exactly what I wanted (and expected). I'm still waiting for the office furniture, which because of weight had to be shipped by truck.

Price
5/5
Delivery
5/5

L
Loretta L.
06/17/2016

I was pleasantly surprised at the very quick delivery, and happy with the chair I ordered.

Price
5/5
Delivery
5/5

G
Glenn J.
06/13/2016

Great people, very helpful and great prices

Price
5/5
Delivery
5/5

K
Kelli H.
06/06/2016

Modern Office had the best price for the item that I purchased. The item was delivered within the time period that they specified.

Price
5/5
Delivery
5/5

H
Heather K.
06/06/2016

The ordering process was easy. However, I was told I would receive the product in 1- 1 1/2 weeks, and it took around 2 1/2 weeks.

Price
5/5
Delivery
5/5

L
Lydia H.
06/05/2016

I am extremely satisfied with my purchase. It's very eloquent. I am sorry, however, that I have a platform bed and the legs on the desk/ labtop table do not accommodate this feature, but I love it and decided to keep the item. Delivery was swift and efficient.

Price
5/5
Delivery
5/5

B
Brenda N.
05/31/2016

so far every thing is just fine.

Price
5/5
Delivery
5/5

J
Joan B.
05/30/2016

The web site is easy to use and the order came just when you said it would.

Price
5/5
Delivery
5/5

D
David L.
05/29/2016

Late shipment and parts were missing.

Price
5/5
Delivery
5/5

L
Lois C.
05/28/2016

I had occasion to call them twice about my order and they were both courteous and knowledgeable in their responses. Very helpful.

Price
5/5
Delivery
5/5

W
William O.
05/28/2016

Everything has gone fine so far. Except it has been nearly three weeks I have yet to receive my order!!!!!

Price
5/5
Delivery
5/5

M
Marjan S.
05/24/2016

A few days latter I found exactly the same chair that I paid here $129 for $99 in the local store?!? Although it's not a problem it still leaves me with a weird feeling.

Price
5/5
Delivery
5/5

J
Joseph F.
05/24/2016

Ordering was easy. Info received from them was accurate. Delivery was on time.

Price
5/5
Delivery
5/5

J
Judy H.
05/24/2016

Ordering was easy. I was unable to check on the delivery except by phoning them.

Price
5/5
Delivery
5/5

J
Jerone T.
05/23/2016

I feel it was delivered in a short time.

Price
5/5
Delivery
5/5

D
Denise K.
05/22/2016

Shipment arrived quickly, but box was beat to hell. There were a few small nicks on the desk, but nothing worth sending the package back over. None of the pieces were missing. I would probably order from them again.

Price
5/5
Delivery
5/5

H
Heather H.
05/21/2016

The shipping company brought my packeage to me damaged so I refused the order but they are happily sending me another desk.

Price
5/5
Delivery
5/5

K
Kathleen S.
05/17/2016

There were three cam locks missing from the parts bag, but when I called the 800 number with the instructions the parts were shipped out immediately. The person that took the call was very nice. We were just delayed a week from putting it together because of the missing parts.

Price
5/5
Delivery
5/5

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