14 Product Ratings and Reviews
About this Company
Modern Office is a small family-owned and operated office furniture company that has been located in Eden Prairie, Minnesota for over 35 years. Our serious attention and assistance to our customers has made us an office furniture provider to over 100,000 businesses and institutions worldwide.
Jeff - 07/13/2023
I work from home and I needed a chair that would support my ailing back, this chair exceeded my expectations.
07/13/2023 - FL
The website was easy to understand and navigate, ordering the chair I wanted online was very simple and easy. The company sent emails on the status of my order and I received my chair before the expected arrival date. Overall it was a great experience.
Jed C - 03/09/2023
I am quite pleased with the build quality of the chair. As a big dude, 6' 3", 305 Lbs, it can be a challenge to find furniture built to accommodate my size. Shipping was delayed a few days by the the weather in the mid-west, but reasonable. There was a bit of damage on the plastic cover on the chair back, due to rough handling by the shipper, but I would not hold that against MOF, as I did not attempt to have the damaged cover replaced. The chair seems to be robust, on the plus side the seat cushion is firm, but comfortable. The chair has a lot of adjustability. On the could be better side, the headrest appears to be the weakest link, the adjustability is a bit imprecise and the plastic is a on the flimsy side. I fell like I cannot rest the entire weight of my head on the rest, for fear of it breaking. The base could have been a bit wider to improve chair stability. When fully reclined, the front wheels get light on the ground. In fairness, I am a top heavy guy with short legs and a long upper body. Over all, I would recommend the chair.
03/09/2023 - TX
I placed an order, they sent me what I ordered. There was a slight delay in shipping, but that was a force majeure issue with the weather. There was some minor cosmetic damage in shipping, but the packaging was good over all. I am sure if I had filed a claim MOF would have sent me a replacement part, but I could not be bothered, since I use the chair in my converted garage/man cave.
Tad - 03/08/2023
i have purchased 2 chairs in the last couple of years and although they were both listed as the same, the 2nd chair NEWEST has a smaller seat. it works but it definitely doesn't sit like the first chair.
03/08/2023 - CO
ordering process was fine. recieved the chair when i was supposed to. however the seat is smaller than i expected. i have ordered 2 of these chairs in the last couple of years and this most recent chair seems smaller. (for example the 1st chair i bought i can fold my leg up under my bottom and have room on the seat, this new chair i cannot do that. its a good chair other than that.
Anonymous Customer - 02/16/2022
It has been a great chair and has held up so far.
Anonymous Customer - 02/14/2022
My wife loves this chair. Thank you.
Satisfied C - 09/16/2021
I am very pleased with this chair. It is very sturdy and comfortable.
It was very easy to order my chair on the website. It was delivered quickly and packaged well with good directions for assembly.
Cathy - 06/09/2021
The chair is great for a taller person.
06/09/2021 - MI
I used the online chat and received a prompt response. Ethan answered all my questions.
V.Raj - 03/01/2021
While there are a few things I would personally like to see changed - or at least made modifiable with extras and add-ons - overall I think this is an excellent chair. I sit in my chair for at least 16 hours most days and haven't had any pain yet. The things I'd like to change are: make the armrests go out wider. I currently have to keep mine untightened just so I can comfortably sit in my chair. At the very least, make it an option to buy an extender or something. People who are at or near 400 lbs cannot fit in such a narrow space as it is with the armrests as wide as they will go and tightened. It's quite important. I'd also like to see the armrests made to swivel, so they aren't rigidly in one position. This would also provide some relief from the squeeze of the armrests. I'm going to try modifying the chair to make the armrests more comfortable for me. I need armrests because I have to hold onto them to safely sit in the chair, so I can't take them off completely, but it's less safe and less comfortable to sit in the chair with the armrests loose. My second qualm is with the positioning of the headrest. It's just too far back, even as forward as it goes, to provide any neck or head support when I - an obese person - am sitting in it. I have to recline completely and stare at the ceiling to make the headrest functional. Also, the seat cover we ordered had a stitching issue and had thick blast stitches on one side, different from the other, properly stitched side. Another issue: this is the second of this chair I've ordered and this particular one had two broken pieces. I spoke to their customer service and they are sending me replacement parts, but it seems as though the shipping was faster to get the chair than it has been to get these parts. This second chair is useable even without the replacements, but one of the posture adjustment levers snapped upon first use, and the plastic back piece of the chair is cracked. All of this aside, however, it's a very high-quality and comfortable chair that will hopefully last for many years to come (and at this price, it better!). The only other chair I've owned that's comparable is a Steelcase Leap V1, and it had a very uncomfortable seat with zero padding. It offered a lot of adjustments and the armrests swiveled and stuck out farther, allowing more room for my arms and torso, even though the seat itself was more narrow. Also, the customer service at Modern Office is excellent. I spoke to Carlos, who went out of his way to photograph some seat covers side by side so I could make an informed decision when choosing the cover color. I feel like he went above and beyond to do that for me.
03/01/2021 - OK
Modern Office staff was quick to respond and easily accessible through the online chat as well as via phone. The people I spoke to were very helpful and eager to please, going above and beyond to help me. Their website is a bit dated, so navigation isn't as smooth and the UX is subpar, but it's not game-breaking enough to push me away from them as a company. Overall, I'm very pleased with the two chair purchases I've made through them.
Anonymous Customer - 01/20/2021
gOOD CHAIRS ARRIVED QUICKLY WENT TOGETHER EASILY
Kate - 01/15/2021
I'm pleased with the quality of this chair. It was easy to assemble and feels sturdy and supportive. The only features it's missing are adjustable armrest tops and height adjustable headrest.
01/15/2021 - OH
I had a couple questions about the chair before buying - they were answered promptly using the chat. When the chair arrived I had another question and service was speedy and kind in helping me understand and resolve the issue. Highly recommend!
Anonymous Customer - 12/15/2020
Very nice chair
Lori G - 10/16/2019
My body used to hurt so badly (with Fibromyalgia, 4 bulging disks and 2 ruptured disks) when I used my other chair, which was a very nice chair. However, I feel great all day long in this chair. It's amazing! I sit for 8-10 hours per day, but my body doesn't feel like it. I have more energy and focus better. I astonished how a great chair can make everything better. The employees are so helpful. I really appreciate their concern and sincerity.
10/16/2019 - TN
This company is professional, yet compassionate. They gave quick responses and took time to understand my needs. My chair is amazing and has made my long days at work seem like short ones!
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