"I contacted Mike Diamond to take care of a plumbing problem at one of my rental properties. We set up the appointment and as far as I know the Plumber arrived on time, as I did not receive a call complaining from the tenant. While there, the Plumber called me to explain that there was a problem with the bathtub as well as the original problem with the sink. I did not think for a minute that it was an opportunity to gouge me for more money, therefore I gave the verbal approval to do the additional work. My tenants were satisfied with the clear flows of the bathtub and sink. Happy tenants...happy owners!
Thanks to Mike Diamond for a job well done."