MetrolineDirect.com Reviews

About this Company

MetrolineDirect is one of the country's largest independent distributors of technology and telecommunications equipment.  We have no affiliation or contractual obligations with major manufacturers, so we're able to locate and purchase quality products at the most competitive prices.   In our 60,000 square foot warehouse, we provide complete inventories of both New and Certified Refurbished products and back them with a Rock Solid One-Year Warranty and 90 Day Advance Replacement Service.  Many of our products are also eligible for our 2-Year Platinum Protection Plan.

In business for over 30 years, we have a proven reputation of superior sales, support, and service that is unsurpassed in our industry.  In fact, as a testament to our high quality products and outstanding customer service, we have been awarded with 5-Star Excellence Awards from Shopper Approved and Google Customer Reviews.

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14,283 Verified Customer Reviews

14,283 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
12K+
(85.9%)
4 Shopper Approved - Review Star
1727
(12.1%)
3 Shopper Approved - Review Star
270
(1.9%)
2 Shopper Approved - Review Star
4
(0%)
1 Shopper Approved - Review Star
8
(0.1%)

Would Buy Again
4.9
5 Shopper Approved - Review Star
12K+
4 Shopper Approved - Review Star
1508
3 Shopper Approved - Review Star
269
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
11
Delivery Time
4.8
5 Shopper Approved - Review Star
1649
4 Shopper Approved - Review Star
198
3 Shopper Approved - Review Star
42
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
7
Would Recommend
4.8
5 Shopper Approved - Review Star
12K+
4 Shopper Approved - Review Star
1737
3 Shopper Approved - Review Star
330
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
15
Product Satisfaction
4.8
5 Shopper Approved - Review Star
1649
4 Shopper Approved - Review Star
197
3 Shopper Approved - Review Star
37
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
9
Customer Service
4.8
5 Shopper Approved - Review Star
228
4 Shopper Approved - Review Star
15
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
5
Price Satisfaction
4.8
5 Shopper Approved - Review Star
1555
4 Shopper Approved - Review Star
293
3 Shopper Approved - Review Star
49
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
12K+

5-star reviews

9 years collecting reviews

About this Company

MetrolineDirect is one of the country's largest independent distributors of technology and telecommunications equipment.  We have no affiliation or contractual obligations with major manufacturers, so we're able to locate and purchase quality products at the most competitive prices.   In our 60,000 square foot warehouse, we provide complete inventories of both New and Certified Refurbished products and back them with a Rock Solid One-Year Warranty and 90 Day Advance Replacement Service.  Many of our products are also eligible for our 2-Year Platinum Protection Plan.

In business for over 30 years, we have a proven reputation of superior sales, support, and service that is unsurpassed in our industry.  In fact, as a testament to our high quality products and outstanding customer service, we have been awarded with 5-Star Excellence Awards from Shopper Approved and Google Customer Reviews.

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A
Shopper Approved - Verified Customer Abel P.
1 day ago , MA

Keep up the good work.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
3 days ago

easy; good price; good warranty.

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Kris B.
5 days ago

Easy ordering

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Judi H.
1 week ago , Nevada

I've always had the best service and prompt delivery of equipment from Metroline.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

Fantastic store!

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Geranne G.
1 week ago

The site was quick and easily accessible.

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Edward M.
1 week ago

Quick and easy transaction

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer David T.
1 week ago , Washington, DC

Everything went very smoothly. Thanks

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Chell H.
1 week ago

This company never fails to deliver!

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Chell H.
1 week ago

This company never fails to deliver!

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

Fast and easy!

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Tina K.
1 week ago

Fast and easy process

Would Recommend
5/5
Would Buy Again
5/5

P
Shopper Approved - Verified Customer Paul S.
1 week ago , Massachusetts

Everything was good

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Patrick D.
1 week ago

I found the item I was looking for at a much better price than elsewhere. Very happy with MetrolineDirect.com.

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer martin
1 week ago

Fantastic site and product.

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer John B.
1 week ago

comment

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
4/5

T
Shopper Approved - Verified Customer Toni F.
1 week ago , Va.

So far, very easy to find what I wanted to order on sight. Will have to wait to comment on product till I actually get it and use it.
I had a problem at first with it working, and found out the Electronic Hook Switch wasn't included. It would
be nice if there was better info like "you need the Electronic Hook Switch to make the wireless earphone able to answer remotely." "It is/is not included in this package....."
I found by checking other sights that Metroline Direct does have better prices and if the Refurbished headset
lasts a couple years, is well worth the money!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Phil B.
1 week ago

Best source for purchasing Avaya phones & accessories for our organization and great prices as well.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Scott K.
2 weeks ago

Website was not tolerant of multiple windows being open. Cart contents were lost, credit card information deleted, etc. I am also disappointed by the lack of availability of a less expensive shipping option (probably USPS) since this item could be mailed very inexpensively.

Would Recommend
2/5
Would Buy Again
3/5
Product Satisfaction
4/5
Price
4/5
Delivery
3/5

D
Shopper Approved - Verified Customer Danyal
2 weeks ago

Excellent

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

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