"I am a 1st time senior entering the Medicare system. After all the research, comparing all different health plan options- it was quite frustrating, confusing, intimidating and very stressful to me. After I did some googling- Medicare FAQ was my go to site. Within no time, I was assigned to Specialist-Luanne Lambert. I would like to give her a 5 stars review. She is very knowledgeable for senior health plans, dedicated and patient. With her help, I have got all my health plans set up in a timely manner. Now, i can truly sit back and enjoy my retirement. Thanks so much to Luanne for doing such a great job!"