John F,., was so helpful introducing me to Medicare. He explained so many aspects of the different plans I never even knew about. When I asked a question, he had thorough answers and made everything so clear and concise. The one thing I really appreciated was his assurance that if I needed any further assistance, I had his number and could call back at any time. I have worked in Customer Service for many years and accompanied with his knowledge of Medicare, his Customer Service skills are impeccable. Thank you for having a guy like this helping seniors. I appreciate John very much. Give him a raise, he deserves it!