MedicalDeviceDepot.com Reviews

About this Company

Medical Device Depot, Inc. (MDD) was started with a simple idea: the idea to change the way physicians and other health care professionals purchase their medical equipment worldwide. In the past, physicians and other health care professionals have been working with under-trained and inexperienced employees who were trying their best to assist educated, knowledgeable and busy health care professionals. The result was a slow, cumbersome and frustrating process." says John Gladstein, Sales Manager, Medical Device Depot is committed to making your on- and off-line shopping experience with us worry-free.

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4,289 Verified Customer Reviews

4,289 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
3262
(76.1%)
4 Shopper Approved - Review Star
748
(17.4%)
3 Shopper Approved - Review Star
196
(4.6%)
2 Shopper Approved - Review Star
44
(1%)
1 Shopper Approved - Review Star
39
(0.9%)

Customer Service
4.1
5 Shopper Approved - Review Star
125
4 Shopper Approved - Review Star
37
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
21
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

9 years collecting reviews

About this Company

Medical Device Depot, Inc. (MDD) was started with a simple idea: the idea to change the way physicians and other health care professionals purchase their medical equipment worldwide. In the past, physicians and other health care professionals have been working with under-trained and inexperienced employees who were trying their best to assist educated, knowledgeable and busy health care professionals. The result was a slow, cumbersome and frustrating process." says John Gladstein, Sales Manager, Medical Device Depot is committed to making your on- and off-line shopping experience with us worry-free.

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M
Shopper Approved - Verified Customer Martha L.
Today , Connecticut

product quality, safety and speed

Merchant Choice

safety and speed


M
Shopper Approved - Verified Customer Margaret Y.
1 day ago

great website

Product Choice

my client requested it

Merchant Choice

my client choose it


A
Shopper Approved - Verified Customer Anonymous Customer
3 days ago

very slow delivery

Customer Service
3/5

Merchant Choice

only site that had the equipment that was needed


K
Shopper Approved - Verified Customer Kevin M.
5 days ago , AZ

Good


A
Shopper Approved - Verified Customer Ashley
5 days ago

great quick and easy

Product Choice

looking for replacements that were available

Merchant Choice

Pricing and equipment availability

Company Response

Hello,

Thank you for the 5 stars! We appreciate your time to review the shopping experience on www.medicaldevicedepot.com

We truly value your business and hope to see you again.

Thank you and have a good day,

Yours Sincerely,

The Medical Device Depot Team


D
Shopper Approved - Verified Customer Donald N.
5 days ago

Product matching poor

Product Choice

price

Merchant Choice

internet


C
Shopper Approved - Verified Customer Carolyn
1 week ago , Florida

Item ordered was not even close to the item recieved. The items I ordered were removed from the website after I ordered and confirmed with customer service the item ordered was as advertised. The items received were not for any product I own, and are of absolutely no value.

Customer Service
1/5

Merchant Choice

Advertised the item I wanted on the website.

Product Choice

Matched perfectly with what I needed.


A
Shopper Approved - Verified Customer ARTHUR M.
1 week ago

IT WAS EASY SHOPPING.

Product Choice

THIS IS WHAT I NEEDED.

Merchant Choice

I WANTED SOMETHING EXACTLY FOR IT'S USE.

Company Response

Hello,

Thank you for the 5 stars! We appreciate your time to review the shopping experience on www.medicaldevicedepot.com

We truly value your business and hope to see you again.

Thank you and have a good day,

Yours Sincerely,

The Medical Device Depot Team


A
Shopper Approved - Verified Customer Anton S.
1 week ago

I really struggled - but my mistakes - I am all for security - so no problem.

Product Choice

I have to do a BLS training session

Merchant Choice

Good pricing

Company Response

Hello,

Thank you for the 5 stars! We appreciate your time to review the shopping experience on www.medicaldevicedepot.com

We truly value your business and hope to see you again.

Thank you and have a good day,

Yours Sincerely,

The Medical Device Depot Team


R
Shopper Approved - Verified Customer Randall
1 week ago

Good

Product Choice

Good price

Merchant Choice

Price and description of product


C
Shopper Approved - Verified Customer christie
1 week ago

very easy to use web sight, found what i needed right away.

Merchant Choice

could not find on other webs

Company Response

Hello,

Thank you for the 5 stars! We appreciate your time to review the shopping experience on www.medicaldevicedepot.com

We truly value your business and hope to see you again.

Thank you and have a good day,

Yours Sincerely,

The Medical Device Depot Team


A
Shopper Approved - Verified Customer Anonymous Customer
1 week ago

Good service!

Customer Service
5/5

N
Shopper Approved - Verified Customer Nawar A.
2 weeks ago

Quick and Easy

Product Choice

physical therapy needs

Merchant Choice

simple website

Company Response

Hello,

Thank you for the 5 stars! We appreciate your time to review the shopping experience on www.medicaldevicedepot.com

We truly value your business and hope to see you again.

Thank you and have a good day,

Yours Sincerely,

The Medical Device Depot Team


G
Shopper Approved - Verified Customer GastroSpa C.
2 weeks ago

Find function is not very effective

Product Choice

Replacement

Merchant Choice

Previous Experience


P
Shopper Approved - Verified Customer Pam H.
2 weeks ago

Very good, so far.

Merchant Choice

Had previous experience with company

Product Choice

Peer Recommendation

Company Response

Hello,

Thank you for the positive feedback! We appreciate your time to review the shopping experience on www.medicaldevicedepot.com

We truly value your business and hope to see you again.

Thank you and have a good day,

Yours Sincerely,

The Medical Device Depot Team


C
Shopper Approved - Verified Customer Cintia C.
2 weeks ago

Pay Pal wouldn't work

Product Choice

work

Merchant Choice

they have what I needed


P
Shopper Approved - Verified Customer Peter Y.
2 weeks ago

You are unable to accept overseas AMEX cards.

Product Choice

I use a similar one in Australia

Merchant Choice

Only company with the item I wanted


A
Shopper Approved - Verified Customer Anonymous Customer
2 weeks ago

Not very good communication about my order status and the order took over a month to get here. No updates given, I had to inquire multiple times about my order status.

Customer Service
2/5

A
Shopper Approved - Verified Customer Anonymous Customer
2 weeks ago , CA

Received the product I ordered. Shipping fee was ridiculously high, but I needed the product. Took some time to receive.

Product Choice

I needed more paper for the equipment I have

Merchant Choice

You had the product I was looking for.


A
Shopper Approved - Verified Customer Anonymous Customer
2 weeks ago

.


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