MedicalDeviceDepot.com Reviews

4.7 Overall Satisfaction Rating

Based on 3,318 Ratings

5
2530 (76.3%)
4
605 (18.2%)
3
135 (4.1%)
2
30 (0.9%)
1
18 (0.5%)
2,500+ 5 stars in a row

Product Satisfaction

4.6 Average

5
(839)
4
(208)
3
(40)
2
(7)
1
(24)

Delivery Time

4.5 Average

5
(783)
4
(209)
3
(72)
2
(22)
1
(32)

Price Satisfaction

4.4 Average

5
(670)
4
(303)
3
(120)
2
(13)
1
(12)

Customer Service

4.2 Average

5
(72)
4
(16)
3
(14)
2
(6)
1
(9)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

MedicalDeviceDepot.com

About Us

Medical Device Depot, Inc. (MDD) was started with a simple idea: the idea to change the way physicians and other health care professionals purchase their medical equipment worldwide. In the past, physicians and other health care professionals have been working with under-trained and inexperienced employees who were trying their best to assist educated, knowledgeable and busy health care professionals. The result was a slow, cumbersome and frustrating process." says John Gladstein, Sales Manager, Medical Device Depot is committed to making your on- and off-line shopping experience with us worry-free.

From the business

Medical Device Depot, Inc. (MDD) was started with a simple idea: the idea to change the way physicians and other health care professionals purchase their medical equipment worldwide. In the past, physicians and other health care professionals have been working with under-trained and inexperienced employees who were trying their best to assist educated, knowledgeable and busy health care professionals. The result was a slow, cumbersome and frustrating process." says John Gladstein, Sales Manager, Medical Device Depot is committed to making your on- and off-line shopping experience with us worry-free. - The phone will always be answered by a trained representative, not a machine. Honesty and transparency are our primary goals. - If your representative is working with another customer when you call, your call will be returned within the hour. - Our representatives are courteous, knowledgeable and efficient. We don’t expect our customers to pay more for quality service. MDD understands that you have many choices for purchasing your equipment. MDD guarantees that we will be the most responsive to your needs and the most beneficial to your company. Please call us for all your medical equipment needs

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Specialties

  • Video
  • Photography
  • Digital Art

Address:

3230 Bethany Lane Suite 8

Ellicott City , Maryland 21042

Get Directions

Hours:

Contact

4107508757
john@medicaldevicedepot.com

A division of
Medical Device Depot

J

Judith M.
05/30/2020 , MA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I had trouble putting my order through. I didn't see the box for my security code for my credit card.
Product Satisfaction
5/5
Price
5/5
CustomerService
4/5
Delivery
5/5

Merchant Choice

I found it in a search engine for the item I ordered.

Product Choice

I couldn't find them anywhere in my area. The only place you can find them is on Amazon & e bay. Also they are price gouging in the wake of this epidemic. I don't have a thermometer in my house. I just want to be able to take my temperature..

A

Anonymous Customer
05/29/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Wonderful
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
A

Anonymous Customer
05/29/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I had a good experience.
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Merchant Choice

I have ordered from them before and appreciated the quick turn around and pricing.

S

Salvador G.
05/29/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

Close to me

Product Choice

Good reviews

A

Alan
05/29/2020 , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Package was damaged on shipping and Medical device Depot made it right and got me another item out ASAP.. Highly recommended
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Merchant Choice

Referral

A

Anonymous Customer
03/31/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My ordering experience has been a good experience!
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
C

chris.debiase
03/30/2020 , CO

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Overall the shopping experience was seamless. Fulfillment time was over a week but delivery was within the requisite 2 days.
Product Satisfaction
5/5
Price
3/5
Delivery
4/5

Merchant Choice

The only online store that had the device available

Product Choice

Research online

Merchant Response

MedicalDeviceDepot.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Public Comment

Thank you for ordering the Welch Allyn Braun ThermoScan PRO 6000. We appreciate your kind comments, too: "Seamless shopping experience." Did you know that if you find a better price within 90 days, we will refund you the difference?

O

OT
03/29/2020 , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Expensive piece of equipment during a time I have no income.
Product Satisfaction
3/5
Price
1/5
Delivery
5/5

Product Choice

Wanted another standardized test to use with older children.

Merchant Response

MedicalDeviceDepot.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Public Comment

Thank you for ordering the Digital Hand Dynamometer. We appreciate your review. We noticed only 1 star for price. Did you know that if you find a better price within 90 days, we will refund you the difference? We strive to offer only the highest quality products.
A

Anonymous Customer
03/27/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
A

Anonymous Customer
03/27/2020 , NV

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
Product Satisfaction
5/5
Price
2/5
Delivery
5/5

Merchant Response

MedicalDeviceDepot.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Public Comment

Thank you for ordering Dukal Flushable Wipes and for giving us an 'Excellent' review. We noticed we got ALL 5 STARS except for price. Did you know that if you find a better price within 90 days, we will refund you the difference? 
K

Kurt H.
03/27/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Not sure if I got the right accessories. What is the external filter on the Vacu-Aide Quiet Suction Unit?

Merchant Choice

good price

Product Choice

quiet, portable, battery power

A

Anonymous Customer
03/25/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Exactly as ordered
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
D

Del
03/25/2020 , LA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick delivery of product. Second unit we have purchased, great quick service.
Will purchase again when I need another.
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

availability

Product Choice

customer specified

A

Anonymous Customer
03/25/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good customer service.
Product Satisfaction
4/5
Price
4/5
Delivery
4/5
A

Anita A.
03/25/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

good
C

Chris
03/24/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

quick and easy

Merchant Choice

best price for product

Product Choice

we are purchasing Bowman flu stations for our church for the coronavirus situation and future flu seasons to help provide protection to our members and visitors

A

Anonymous Customer
03/24/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

mj
Product Satisfaction
4/5
Price
4/5
Delivery
4/5
J

Joyce G.
03/24/2020

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

only problem was a password issue which was cleared up when I called in

Merchant Choice

had available item i needed

Product Choice

fits the bill

S

Sumit N.
03/23/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to use

Merchant Choice

Buying is very easy and seamless

Product Choice

Clinical Research and Development

J

Julie W.
03/23/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Finding product was quick and easy
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

Merchant Choice

only place I could find product

Product Choice

for our Spirometry brand

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