MaurysMusic.com Reviews

4.9 Overall Satisfaction Rating

Based on 3,798 Ratings

5
3372 (88.8%)
4
361 (9.5%)
3
58 (1.5%)
2
3 (0.1%)
1
4 (0.1%)
3,000+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(844)
4
(48)
3
(4)
2
(1)
1
(5)

Product Satisfaction

4.9 Average

5
(845)
4
(43)
3
(8)
2
(2)
1
(4)

Customer Service

4.9 Average

5
(76)
4
(7)
3
(1)
2
(0)
1
(0)

Would Buy Again

4.9 Average

5
(3,357)
4
(286)
3
(52)
2
(2)
1
(4)

Recommend This Company

4.9 Average

5
(3,422)
4
(310)
3
(58)
2
(4)
1
(4)

Price Satisfaction

4.8 Average

5
(774)
4
(112)
3
(12)
2
(2)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

MaurysMusic.com

About Us

Welcome to Maury's Music, Inc!  We are a family-owned Music Store that opened it's doors in 2003.  We specialize in Martin guitars, Blueridge guitars, Reverend Guitars, and Mesa/Boogie Amps.  We also carry a full line of guitar parts, accessories and pickups.  If you are shopping for a Martin, Blueridge, or Reverend guitar but unsure which model would be right for you, please don't hesitate to give our knowledgeable staff of musicians a call at (610) 871-1673 or visit our website <a rel="nofollow" rel="nofollo

G

gregory R.
2 weeks ago , CA Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

"it would be nice to be able to chat and ask questions even on the weekend. otherwise, it was fine. i hope my purchase fits. hello 10/28...i had to sand two of the pins a fair amount down in order to fit properly. this was suggested by your employee. i was concerned because i did not want to break anything. ordered 1.3 the A string and especially the low E string i sanded for 1 hour. seems fine now. now i must decide if i like them more than the previous strings. cheers folks. gregory romero"
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

Public Comment

Thank you very much for your business! I'm sorry if my personal email response didn't reach you, but I did reply on Sunday afternoon to tell you that 1.3 is the size you'll need for your guitar. Also, since "bridge pin size" is by far our most popular question, we have it listed as our #1 FAQ: 

https://www.maurysmusic.com/faq

Have a great day & we'll be shipping your order this afternoon. We hope you love your new pins!
E

Ed W.
05/02/2015 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"play Martin D-18V and D-HD28V but interested in Blueridge BR163A, BR183A, BR160A and BR180A. How highly do you rate this against my martins. Will I be happy? I'm pretty picky."
Recommend this Company
5/5
Would Buy Again
5/5

Public Comment

Ed, While solid wood Blueridge guitars are tremendous values for their price point, I think most people would agree that Martin's are still a step above in terms of sound. All of the Blueridge guitars you mentioned are wonderful approximations of the "Martin" tone, but I don't you'll find that they could completely replace the guitars you currently own.
A

Andrew K.
12/11/2016 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

"You all offered outstanding customer support! Definitely put me at ease about buying an instrument sight unseen for the first time. "
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
Delivery
4/5

Public Comment

Hi again Drew. It was good speaking with you and thanks for your order. We DO offer Paypal Credit as an option. I'll be in touch before this ships. Thanks. http://www.maurysmusic.com/payment_options
P

Phil
12/10/2015 Featured Review Bade

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

"Outrageous shipping fee for a pick"
Recommend this Company
2/5
Would Buy Again
1/5

Public Comment

Sorry you feel that way, Phil. First, thank you for being a loyal customer and for taking advantage of our $10 customer reward. That said, I'm sorry that didn't help ease the pain of the shipping charges. The way our website shipping is set up means that the smallest USPS orders ship Priority Mail in a 10"x6"x3" box, even for a single small item. It's important that our packages are well-protected with fast service and accurate tracking. Our logic is such that most customers add other small items to their order to realize a shipping value. If we changed our rates to help customers that order 1 pick, it would increase costs for those who bundle a few items together - and the number of customers who buy a few items greatly outnumbers the rest, Why not buy a couple packs of strings, or a spare 12-pack of $4 picks at the same time, etc? Actually as I write this, I'm checking your order and I see you DID add a pack of D'addario strings. Thank you. In any event, I hear your concern and I'm sorry we're not set up to have sub-$6 shipping on single small items at this time. We appreciate your business and your willingness to share your honest opinion. We're always reviewing our policies and your voice will help us become a better store going forward. Have a great day & thanks for listening. Maury@MaurysMusic.com 610-871-1673
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