MasterSpaParts.com Reviews

About this Company

Welcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!

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52,474 Verified Customer Reviews

52,474 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
41K+
(79.7%)
4 Shopper Approved - Review Star
8336
(15.9%)
3 Shopper Approved - Review Star
1897
(3.6%)
2 Shopper Approved - Review Star
236
(0.4%)
1 Shopper Approved - Review Star
171
(0.3%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
44K+
4 Shopper Approved - Review Star
6475
3 Shopper Approved - Review Star
1315
2 Shopper Approved - Review Star
152
1 Shopper Approved - Review Star
121
Delivery Time
4.8
5 Shopper Approved - Review Star
5698
4 Shopper Approved - Review Star
728
3 Shopper Approved - Review Star
205
2 Shopper Approved - Review Star
60
1 Shopper Approved - Review Star
43
Would Recommend
4.8
5 Shopper Approved - Review Star
42K+
4 Shopper Approved - Review Star
7790
3 Shopper Approved - Review Star
1976
2 Shopper Approved - Review Star
230
1 Shopper Approved - Review Star
170
Product Satisfaction
4.8
5 Shopper Approved - Review Star
5648
4 Shopper Approved - Review Star
726
3 Shopper Approved - Review Star
210
2 Shopper Approved - Review Star
67
1 Shopper Approved - Review Star
84
Customer Service
4.6
5 Shopper Approved - Review Star
825
4 Shopper Approved - Review Star
117
3 Shopper Approved - Review Star
54
2 Shopper Approved - Review Star
25
1 Shopper Approved - Review Star
43
SHOW DETAILS

5-star reviews
41K+

5-star reviews

10 years collecting reviews
Filter
B
Shopper Approved - Verified Customer Bob P.
08/29/2018 , Delaware

Great inventory

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Richard D.
08/29/2018 , Maryland

Everything has fit perfect, will continue to order from you

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

08/29/2018

Adapter Laing 1.5 inch FBT
Adapter Laing 1.5 inch FBT
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08/29/2018

Everything delivered very quickly, fit perfect, fixed the problem.

2 inch Standard Pump Union
2 inch Standard Pump Union
Read more reviews about this product

08/29/2018

2 x 2 inches Heater Tailpiece with Gasket
2 x 2 inches Heater Tailpiece with Gasket
Read more reviews about this product

08/29/2018


J
Shopper Approved - Verified Customer Jim P.
08/29/2018 , Illinois

Sandy helped me find the parts I was looking for. Thank you!

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer Lou E.
08/29/2018 , New Jersey

when online did not show the info, staff found the info with one call.
Thanks

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Daniel D.
08/28/2018 , Oklahoma

Great job.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer David S.
08/28/2018 , Illinois

Very good!

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Lynn C.
08/28/2018 , North Dakota

Very easy to find things

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Carol B.
08/28/2018 , New York

easy as always have the parts especially filters that I need

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Susan P.
08/28/2018 , Georgia

Easy to use web page. Good information provided on needs of equipment or chemicals.

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jack S.
08/27/2018 , California

the online chat was very helpful

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Thomas W.
08/27/2018 , Oklahoma

They had the parts I needed and made ordering simple.

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Mark K.
08/27/2018 , Wisconsin

it was very easy to order, pricing very competative

Would Recommend
4/5
Would Buy Again
4/5

D
Shopper Approved - Verified Customer Daryl E.
08/26/2018 , California

easy

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer Gary D.
08/26/2018 , Pennsylvania

Tried ordering two days ago where you were offering free shipping, but page wouldn't load. So, I waited and now have flat rate. Bummer.

Would Recommend
4/5
Would Buy Again
1/5
Product Satisfaction
3/5
Delivery
2/5

Company Response

Hi Gary - thank you for your feedback regarding your experience on MasterSpaParts.com. When looking into your free shipping inquiry, it appears as if we have not run any promotions like this in the past. I apologize for any confusion - however, flat rate is the best pricing we offer for shipping. Please let us know if you have any questions going forward!

Best,
The MSP Team

E
Shopper Approved - Verified Customer Ed H.
08/26/2018 , Michigan

Very fast delivery

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

08/26/2018

Fast delivery

08/26/2018

2 x 3/4 inch 4 Barb SxSp Manifold for Master Spa
2 x 3/4 inch 4 Barb SxSp Manifold for Master Spa
Read more reviews about this product

08/26/2018

2 x 3/4 inch 4 Barb SxS Manifold
2 x 3/4 inch 4 Barb SxS Manifold
Read more reviews about this product

08/26/2018


R
Shopper Approved - Verified Customer Ryan N.
08/26/2018 , Ontario

So far so good

Would Recommend
4/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer GARY W.
08/26/2018 , Kansas

I always get fast and prompt service. Everyone is very polite as well.

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Edgar D.
08/26/2018 , Ontario

Thanks

Would Recommend
4/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Thomas W.
08/26/2018 , Pennsylvania

Good.

Would Recommend
4/5
Would Buy Again
4/5

S
Shopper Approved - Verified Customer Susan D.
08/25/2018 , Indiana

I always find what I'm looking for and receive it quickly.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5
Flat Filter  2004 to 2006
Flat Filter 2004 to 2006
Read more reviews about this product

08/25/2018

No problems.


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