MasterSpaParts.com Reviews
About this CompanyWelcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!
Back to Product Reviews11 Product Ratings and Reviews
4.6
Overall Star
Rating
About this Company
Welcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!
J. F - 02/04/2024
Worked great!
1 Company Review
02/04/2024 - NM
Products I needed were in stock and easy to order.
deborah L - 12/26/2023
happy with the product
12/26/2023 - CT
The chat service was very helpful.
DeAnna L - 11/04/2023
I can't open it. Lid is very difficult to grip and twist.
11/04/2023 - WI
Would be 5 stars if you had free shipping without a minimum purchase. Probably won't use your site again.
Larry G - 07/15/2023
Seems to work great keeps the water clear.
07/15/2023 - SC
I have placed two orders with Masterspa parts thus far. Each time I placed an order and received it the order was missing something. The first order the ECO Pure Charge filter was missing. I had to take pictures of the box contents and submit it to them in order to receive the part I already was charged $64.00 for. My second order was delivered again missing two of the items. I called the same day it was delivered and explained to the person on the phone this was unbelievable. The second time in a row I placed an order and the second time in a row my order was delivered missing items. I was assured the missing Items would arrive at my home in 3 days. Needless to say that didn't happen. I called again and talked to another person who was going to look into this and call me back the same day. I never got a call back. I then sent an E-maill with a picture of the box and the delivered content and you could clearly see the box wasn't even large enough to hold 2 more quarts. I then got an E-mail with a tracking number and eventually did receive the missing two items . MasterSpa Parts should teach people who pack the shipments how to check off items they have on the order so they can be assured all the items ordered are in the box. It isn't that difficult and never in my life have I shopped on line and had to report missing items on 2 orders in a row. The good News is MasterSpa Parts made good on the missing items. The Bad news is, people have many more things to do in life than to call MasterSpa parts each time to report missing items. I sure hope the next time I place an order, it will be delivered with all the items I ordered the first time.
Cliff L - 05/20/2023
Another great product from Master Spa Parts.
05/20/2023 - IN
Great place for all your hot tub needs. Easy to use website quick to find everything you need. They always so very fast and sends updates on order progress.
christopher F - 04/05/2023
Good value, quick delivery. Will use this company again.
04/05/2023 - VA
Good value, quick delivery.
Diane D - 02/14/2023
Quick and easy ordering and fast shipping 100% appreciated!
02/14/2023 - WI
Quick and Easy online ordering. If you have questions, the Live Support is very, very helpful. 100% appreciated!
Don - 01/21/2023
Large quantity reduces overall price to maintain the swimspa.
01/21/2023 - TX
User Friendly, great service.
Mary M - 11/29/2022
Shock keeps my spa in great shape. Appreciate having it shipped to my home.
11/29/2022 - IL
Web site easy to use. Good products.
Donald M - 07/02/2022
Glad to see it's back in stock.
07/02/2022 - TX
Easy to follow from identification to checkout.
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