MasterSpaParts.com Reviews
About this CompanyWelcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!
72 Product Ratings and Reviews
4.7
Overall Star
Rating
About this Company
Welcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!
Andrea M - 07/28/2023
Kind of pricey, but my old ones were flaking/peeling and needed to be replaced.
07/28/2023 - IA
Prices have gone up, but that is true with everything in the U.S. Always good parts/service and fast delivery. Also waiting on a new cover.
Rob H - 07/05/2023
OK fine
07/05/2023 - PA
OK fine
Barbara S - 07/04/2023
Great customer service and received order promptly.
07/04/2023 - CA
great experience
Darci - 04/15/2023
it would be GREAT if you sold the little plastic screws without the pillow. 3 of my pillows were fine, but the screws were broken/lost. I'm sure they are cheap.....so sell them in lots of 10 or 20. I would have bought that along with 2 replacement pillows.
04/15/2023
Overall, it was decent. However many products for my SPA were not listed, or the picture was missing. I used chat, with the people were great - however I still had to call the manufacturer to find the part numbers needed for my spa. That was annoying. Other disappointment was all the correspondence telling me the Cover was shipped along with the other parts. (even this survey had the cover on it). During purchase - it states it takes 6-10 weeks, but when you see it has been shipped--you get excited. I thought "OH, they had one in stock"...only to be disappointed when it did not come. Phone call to MasterSpaParts said "Oh, it take 6-10 weeks". I asked, 'So why did you tell me it shipped?" Response "Well, the order went to the manufacturer and it will take 6-10 weeks". I asked again, 'So why did you tell me it shipped?" Response "well, since you bought other items with the cover, the other items were shipped and they showed the order shipped"
Richard G - 11/30/2022
nice replacement
11/30/2022 - PA
easy to locate supplies I need and to be sure it is the right product
Dan B - 08/20/2022
Only received one.
08/20/2022 - CA
Frat delivery turn around.
Deborah S - 06/07/2022
Just what I needed to replace worn out pillows!
06/07/2022 - CO
Excellent service!!
T R - 06/03/2022
perfect fit
06/03/2022 - NY
no problem
Edward J - 05/30/2022
Don’t know why the deteriorate over time.
05/30/2022 - CA
Chat feature was extremely helpful!
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