MasterSpaParts.com Reviews

About this Company

Welcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!

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72 Product Ratings and Reviews

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
59
(82%)
4 Shopper Approved - Review Star
7
(10%)
3 Shopper Approved - Review Star
5
(7%)
2 Shopper Approved - Review Star
1
(1%)
1 Shopper Approved - Review Star
0
(0%)

About this Company

Welcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!

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Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Julio P - 08/15/2023

Very good..thank you


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Andrea M - 07/28/2023

Kind of pricey, but my old ones were flaking/peeling and needed to be replaced.

Andrea M

07/28/2023 - IA

Prices have gone up, but that is true with everything in the U.S. Always good parts/service and fast delivery. Also waiting on a new cover.


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Rob H - 07/05/2023

OK fine

Rob H

07/05/2023 - PA

OK fine


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Barbara S - 07/04/2023

Great customer service and received order promptly.

Barbara S

07/04/2023 - CA

great experience


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Darci - 04/15/2023

it would be GREAT if you sold the little plastic screws without the pillow. 3 of my pillows were fine, but the screws were broken/lost. I'm sure they are cheap.....so sell them in lots of 10 or 20. I would have bought that along with 2 replacement pillows.

Darci

04/15/2023

Overall, it was decent. However many products for my SPA were not listed, or the picture was missing. I used chat, with the people were great - however I still had to call the manufacturer to find the part numbers needed for my spa. That was annoying. Other disappointment was all the correspondence telling me the Cover was shipped along with the other parts. (even this survey had the cover on it). During purchase - it states it takes 6-10 weeks, but when you see it has been shipped--you get excited. I thought "OH, they had one in stock"...only to be disappointed when it did not come. Phone call to MasterSpaParts said "Oh, it take 6-10 weeks". I asked, 'So why did you tell me it shipped?" Response "Well, the order went to the manufacturer and it will take 6-10 weeks". I asked again, 'So why did you tell me it shipped?" Response "well, since you bought other items with the cover, the other items were shipped and they showed the order shipped"


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Richard G - 11/30/2022

nice replacement

Richard G

11/30/2022 - PA

easy to locate supplies I need and to be sure it is the right product


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Dan B - 08/20/2022

One each

Only received one.

Dan B

08/20/2022 - CA

Frat delivery turn around.


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Deborah S - 06/07/2022

Just what I needed to replace worn out pillows!

Deborah S

06/07/2022 - CO

Excellent service!!


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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T R - 06/03/2022

exact

perfect fit

T R

06/03/2022 - NY

no problem


Charcoal, Flat Pillow
Shopper Approved - Verified Customer
Charcoal, Flat Pillow
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Edward J - 05/30/2022

Don’t know why the deteriorate over time.

Edward J

05/30/2022 - CA

Chat feature was extremely helpful!


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