MasterSpaParts.com Reviews

About this Company

Welcome to Master Spa Parts , the leading retailer for Master Spa parts and filters! We offer the complete line of replacement hot tub parts for your Master Spas , in stock and ready to be shipped. All orders over $99 ship FREE to the continental U.S., with same day shipping on most products! Order your Master Spas Parts today, or call Customer Care Center at (855) 308-2149. We’re here seven days a week to help you find everything you need for your Master Spa!

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51,967 Verified Customer Reviews

51,967 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
41K+
(79.7%)
4 Shopper Approved - Review Star
8264
(15.9%)
3 Shopper Approved - Review Star
1879
(3.6%)
2 Shopper Approved - Review Star
234
(0.5%)
1 Shopper Approved - Review Star
169
(0.3%)

Would Buy Again
4.8
5 Shopper Approved - Review Star
43K+
4 Shopper Approved - Review Star
6421
3 Shopper Approved - Review Star
1303
2 Shopper Approved - Review Star
151
1 Shopper Approved - Review Star
120
Delivery Time
4.8
5 Shopper Approved - Review Star
5684
4 Shopper Approved - Review Star
728
3 Shopper Approved - Review Star
203
2 Shopper Approved - Review Star
60
1 Shopper Approved - Review Star
43
Product Satisfaction
4.8
5 Shopper Approved - Review Star
5634
4 Shopper Approved - Review Star
725
3 Shopper Approved - Review Star
210
2 Shopper Approved - Review Star
66
1 Shopper Approved - Review Star
84
Would Recommend
4.7
5 Shopper Approved - Review Star
41K+
4 Shopper Approved - Review Star
7728
3 Shopper Approved - Review Star
1955
2 Shopper Approved - Review Star
230
1 Shopper Approved - Review Star
168
Customer Service
4.6
5 Shopper Approved - Review Star
824
4 Shopper Approved - Review Star
116
3 Shopper Approved - Review Star
53
2 Shopper Approved - Review Star
24
1 Shopper Approved - Review Star
43
SHOW DETAILS

5-star reviews
41K+

5-star reviews

10 years collecting reviews

Video Reviews

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J
Shopper Approved - Verified Customer Judy F.
3 hours ago , FL

Your site’s technology is not efficient and you did not carry Frog Ease for Swim Spa but your search resulted in multiple pages of non related items … very slow and hard to select

Would Recommend
3/5
Would Buy Again
3/5

K
Shopper Approved - Verified Customer Kevin C.
3 hours ago , ID

Very smooth

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer Mark H.
3 hours ago , SC

Filters are a little pricey. Service is good. Offer for free shipping over $$ amount a plus.

Would Recommend
5/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer Arno C.
4 hours ago , WA

shopping was easy. The part will break again and you have the patent, so i'll be back.

Would Recommend
5/5
Would Buy Again
5/5
Master Massage Threaded Jet, Stainless Steel, EFX
Master Massage Threaded Jet, Stainless Steel, EFX
Read more reviews about this product

4 hours ago

6 month jet

I've owned the hot tub since 2020 and have replaced that same jet every six months.Have gone thru four and waiting for my fifth. Design flaw what a racket.


J
Shopper Approved - Verified Customer James P.
1 day ago , CO

Always easy to find the right part. page are easy to navigate

Would Recommend
5/5
Would Buy Again
5/5

M
Shopper Approved - Verified Customer mike K.
1 day ago , WI

Everything i needed was in stock and available. Pricing was competitive on the chemicals.

Would Recommend
3/5
Would Buy Again
4/5

L
Shopper Approved - Verified Customer larry W.
1 day ago , WA

ok

Would Recommend
4/5
Would Buy Again
4/5

D
Shopper Approved - Verified Customer Dave C.
1 day ago , MI

Very helpful and knowledgable.

Would Recommend
5/5
Would Buy Again
5/5

K
Shopper Approved - Verified Customer Kirtes S.
1 day ago , TX

very satisfied with online ordering experience

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer John M.
1 day ago , DE

Good thanks for the reminder e-mail

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Dave R.
1 day ago , CA

Great service

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer Lorrie S.
1 day ago , PA

Quick and easy process to order the part for my hot tub cover!

Would Recommend
5/5
Would Buy Again
5/5

C
Shopper Approved - Verified Customer Conni S.
1 day ago , ND

ok

Would Recommend
4/5
Would Buy Again
3/5

C
Shopper Approved - Verified Customer Cynthia P.
1 day ago , TX

I was able to find the product on your web site.

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Douglas D.
1 day ago , CA

provide delivery date, please...

Would Recommend
1/5
Would Buy Again
1/5

J
Shopper Approved - Verified Customer John P.
1 day ago , KY

Easy shopping.
I hope the parts fit correctly

Would Recommend
5/5
Would Buy Again
5/5

L
Shopper Approved - Verified Customer Lord D.
1 day ago , PA

I looked at jacuzzi cover assist products and most did not have adequate descriptors or sizes for fit. The only thing that was made very clear is "ALL SALES ARE FINAL!"
I am taking the risk that the product ordered will fit my equipment. Always skeptical of companies who have no problem explaining that they are not willing to work with a customer but cannot give generic details of the products they sell. That is the reason for the low marks. Only time will tell if I wasted money or made a usable purchase.

Would Recommend
2/5
Would Buy Again
2/5

C
Shopper Approved - Verified Customer Charles S.
1 day ago , NV

quick and painless

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Darren M.
2 days ago , LA

Reliable

Would Recommend
5/5
Would Buy Again
5/5

P
Shopper Approved - Verified Customer Paul G.
2 days ago , WI

Easy

Would Recommend
5/5
Would Buy Again
5/5

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