MagnusHomeProducts.com Reviews

About this Company

OUR STORY

Magnus Home Products, a Northern Kentucky-based online retailer of kitchen, bathroom and other household products, demands quality in every sense of the word.

Before choosing to sell a product, our team scours the globe to locate the absolute best materials manufactured with the finest craftsmanship. We visit every factory prior to entering a relationship with a vendor and all items are quality-control inspected before shipment. We pride ourselves in locating visually striking, uncommon pieces that will become the focal point of your home transformation.

Our product line originates from countries throughout the globe: Argentina, Brazil, Canada, Chile, China, Denmark, Dubai, Ecuador, Germany, India, Indonesia, Italy, Korea, Malaysia, Mexico, Portugal, Taiwan, Thailand, Turkey, UAE, the United Kingdom, the United States and Vietnam.

Most of our products are purchased directly from the factory and manufactured there. They then ship to our warehouse in the United States. We've eliminated the middleman to offer you better prices.

Each of our 10,000+ products are in stock and can be delivered anywhere in the U.S. or Canada. We also offer free shipping on orders to the continental U.S. along with a liftgate, curbside truck delivery service for all customers on heavier shipments such as clawfoot and freestanding bathtubs.

We boast a team of professionals with an average of 12 years experience in the industry, including a licensed plumber for technical guidance and installation assistance. Our dedicated customer service team includes home product experts available to help you with everything from design advice to installation help.

 

We're here to help!

We hope you'll allow the Magnus Home Products family the opportunity to serve as a guide on your next home remodeling adventure. Have questions or need assistance with your order? Contact us online or call us at 833-482-6828 today. You'll love your new bath or kitchen. That's a promise, from our family to yours.

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

2,645 Verified Customer Reviews

2,645 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
2267
(85.7%)
4 Shopper Approved - Review Star
281
(10.6%)
3 Shopper Approved - Review Star
59
(2.2%)
2 Shopper Approved - Review Star
20
(0.8%)
1 Shopper Approved - Review Star
18
(0.7%)

Product Satisfaction
4.6
5 Shopper Approved - Review Star
559
4 Shopper Approved - Review Star
71
3 Shopper Approved - Review Star
33
2 Shopper Approved - Review Star
20
1 Shopper Approved - Review Star
23
Customer Service
4.6
5 Shopper Approved - Review Star
167
4 Shopper Approved - Review Star
16
3 Shopper Approved - Review Star
12
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
2,250+

5-star reviews

About this Company

OUR STORY

Magnus Home Products, a Northern Kentucky-based online retailer of kitchen, bathroom and other household products, demands quality in every sense of the word.

Before choosing to sell a product, our team scours the globe to locate the absolute best materials manufactured with the finest craftsmanship. We visit every factory prior to entering a relationship with a vendor and all items are quality-control inspected before shipment. We pride ourselves in locating visually striking, uncommon pieces that will become the focal point of your home transformation.

Our product line originates from countries throughout the globe: Argentina, Brazil, Canada, Chile, China, Denmark, Dubai, Ecuador, Germany, India, Indonesia, Italy, Korea, Malaysia, Mexico, Portugal, Taiwan, Thailand, Turkey, UAE, the United Kingdom, the United States and Vietnam.

Most of our products are purchased directly from the factory and manufactured there. They then ship to our warehouse in the United States. We've eliminated the middleman to offer you better prices.

Each of our 10,000+ products are in stock and can be delivered anywhere in the U.S. or Canada. We also offer free shipping on orders to the continental U.S. along with a liftgate, curbside truck delivery service for all customers on heavier shipments such as clawfoot and freestanding bathtubs.

We boast a team of professionals with an average of 12 years experience in the industry, including a licensed plumber for technical guidance and installation assistance. Our dedicated customer service team includes home product experts available to help you with everything from design advice to installation help.

 

We're here to help!

We hope you'll allow the Magnus Home Products family the opportunity to serve as a guide on your next home remodeling adventure. Have questions or need assistance with your order? Contact us online or call us at 833-482-6828 today. You'll love your new bath or kitchen. That's a promise, from our family to yours.

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S
Shopper Approved - Verified Customer Sharon A.
11/27/2021 , Arizona

Products are quality and customer care one of the top!! I highly recommend Magnus Home Products. I will be purchasing from them again!

Product Satisfaction
5/5
Customer Service
5/5
Arva Vitreous China Vessel Sink - Decorative Exterior
Arva Vitreous China Vessel Sink - Decorative Exterior
Read more reviews about this product

11/27/2021

Stunning

Beautiful and worth the $$.


R
Shopper Approved - Verified Customer Randy Q.
11/27/2021 , Texas

Great

Product Satisfaction
5/5
Chipley 100 Vitreous China Pedestal Sink - 4" Centerset / Bisque (+ $10)
Chipley 100 Vitreous China Pedestal Sink - 4" Centerset / Bisque (+ $10)
Read more reviews about this product

11/27/2021

Completely satisfied easy to install


J
Shopper Approved - Verified Customer Julie A.
11/27/2021 , Utah

Prompt response to questions is why I purchased this from you other than the identical sink elsewhere. Thank you!!


L
Shopper Approved - Verified Customer Linda G.
11/27/2021 , Texas

so far so good. looking forward to my corner toilet


E
Shopper Approved - Verified Customer Ed W.
11/27/2021 , Massachusetts

nice selection


B
Shopper Approved - Verified Customer Barbara
11/26/2021 , Georgia

I was extremely pleased with how quickly and efficiently my tub was delivered! My freestanding tub is beautiful!

Product Satisfaction
5/5

S
Shopper Approved - Verified Customer Stephanie
11/26/2021 , Massachusetts

loved it

Product Satisfaction
5/5
Straight Solid Brass Shower Rod - 60" / Chrome
Straight Solid Brass Shower Rod - 60" / Chrome
Read more reviews about this product

11/26/2021

it's perfect


K
Shopper Approved - Verified Customer krista M.
11/26/2021 , New York

excellent customer service over and over again!


B
Shopper Approved - Verified Customer Betty J.
11/26/2021 , Texas

Easy. I knew the product I wanted. Expect delivery will be fast and smooth as promised.


M
Shopper Approved - Verified Customer Mary H.
11/26/2021 , Illinois

Can not comment until I receive the items


C
Shopper Approved - Verified Customer Carolyn C.
11/25/2021 , Florida

Ordering was easy and delivery was quick.
Very happy.

Product Satisfaction
5/5

G
Shopper Approved - Verified Customer Geoffrey M.
11/25/2021 , Connecticut

So far so good.


M
Shopper Approved - Verified Customer Mary
11/24/2021 , Washington

Great service and super fast shipping

Product Satisfaction
5/5

A
Shopper Approved - Verified Customer Anthony P.
11/24/2021 , New York

This product looks and feels extremely cheap. Built same way.

Product Satisfaction
3/5
Hose for Hand Shower - Chrome (+ $0)
Hose for Hand Shower - Chrome (+ $0)
Read more reviews about this product

11/24/2021

It just gets the job done…..

Very light weight….. Rubber grip ring at head keeps slipping off…. It’s a value type braided hose line


J
Shopper Approved - Verified Customer Jeffrey F.
11/24/2021 , California

good


C
Shopper Approved - Verified Customer Charlie G.
11/24/2021 , Colorado

Quick


R
Shopper Approved - Verified Customer Robert F.
11/24/2021 , California

Found what I wanted.


S
Shopper Approved - Verified Customer Shirley
11/23/2021 , Georgia

Product specs were difficult to find. Delivery was a single driver with a pallet jack so he was unable to get the bathtub down the driveway

Product Satisfaction
3/5

Company Response

Thank you for your order with Magnus, we strive to make your shopping experience as positive as possible.

We have just launched our new web site and have made our product specification pages much easier to find. 

For all motor freight items we send an email to every customer explaining the motor freight delivery process; which is a lift gate-curbside delivery. We specifically state the driver will not move the shipment onto your property. We also list this on our website. Following is the information we provide.


Truck Deliveries

Any order scheduled to ship on a freight truck will require a call prior to delivery. A representative with the truck company will contact you at least 24 hours in advance to schedule a window for you to be there. The delivery will be a liftgate/curbside service meaning the shipment will be dropped at the edge of the driveway. The driver will not carry the item onto the driveway or anywhere on your property, nor will it be brought inside (this is due to liability). We recommend having help on-site to aid in transporting your goods. 

You will be responsible for discarding the container: please make sure to save this temporarily in case you decide to return the order.

A
Shopper Approved - Verified Customer Austin C.
11/23/2021 , Florida

Shipping was fast very impressed

Product Satisfaction
5/5

H
Shopper Approved - Verified Customer Heidi M.
11/23/2021 , Wisconsin

Ordered a product with 2 day shipping. Order didn't ship for almost 2 weeks.

Product Satisfaction
4/5

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