Madison Trust Company Reviews

About this Company

Madison Trust Company is one of the leading Self-Directed IRA Custodians.   We enable our clients to invest their retirement money directly into alternative assets such as real estate, private placements, promissory notes, and much more.

Madison Trust Company is dedicated to providing the best customer support in the Self-Directed IRA industry while offering competitive pricing.  Customer satisfaction is our #1 goal. 

 

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647 Verified Customer Reviews

647 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
601
(92.9%)
4 Shopper Approved - Review Star
38
(5.9%)
3 Shopper Approved - Review Star
5
(0.8%)
2 Shopper Approved - Review Star
3
(0.5%)
1 Shopper Approved - Review Star
0
(0%)

Customer Service
4.9
5 Shopper Approved - Review Star
559
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
1
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About this Company

Madison Trust Company is one of the leading Self-Directed IRA Custodians.   We enable our clients to invest their retirement money directly into alternative assets such as real estate, private placements, promissory notes, and much more.

Madison Trust Company is dedicated to providing the best customer support in the Self-Directed IRA industry while offering competitive pricing.  Customer satisfaction is our #1 goal. 

 

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L
Lala
Today

I find your CS reps are always pleasant to work with and willing to go the extra step. Today, Sidney J was not an exception to that rule. I appreciate her kindness and willingness!!

Customer Service
5/5

A
Argie
Today , OH

Arianna M was knowledgeable, fast and to the point

Customer Service
5/5

R
Rich M.
1 week ago , NC

There had been a problem in my account that I had overlooked, and Sidney J unraveled it all for me today. Awesome support, Madison Trust! Friendly and professional. Thanks so much.

Customer Service
5/5

T
Tom B.
1 week ago , CA

I have always, without exception, been impressed with Madison's customer service. Friendly, knowledgeable, ready to help.

Somehow all I need is to say my name and they know who I am.

Sidney was no exception.

Regards,
Tom Budlong

Customer Service
5/5

R
Roger T.
2 weeks ago , DE

Everyone at Madison Trust has been extremely helpful and knowledgeable in setting up and maintaining my self-directed IRA. Today Arianna M. followed up on an expedited transaction even before I called. Great Service. Wonderful people.

Customer Service
5/5

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