"Immediatelay after paying a 2 year sub (following expiry of previous sub) I am offered a "free" upgrade to the 2016 version. Yet when I click to do this it defaults to 12 months, and is very difficult to follow.
Also I was hoping that my package would include help to improve performance of my MACbook PRO, as it is continually slow - is this because of MacKeeper running in the background?
Any assisitance would help.
My login email is firstname.lastname@example.org but when paying for this new sb I used email@example.com.
It looks like I cannot change my profile to the gmail account, so this is further confusion."