"I have been a satisfied MacKeeper subscriber and user for a number of years on my MacBook Pro. I recently upgraded my basic subscription to the MacKeeper Premium on the laptop and added MacKeeper Premium to my second computer, an older iMac. Customer support ( a young woman in the Ukraine) assisted with the activation. Because I have used the product for at least 3 or 4 years I had no hesitation with adding a second subscription which is significantly cheaper than another product I was using that required a subscription renewal in two weeks. It would have have been nice somewhere in the process of downloading the software and activating a second subscription, that there might be someplace to indicate that I was already a subscriber with an activated license. The price I paid was not the price indicated on the 2 year premium subscription on the website. I knew that if I navigated the website long enough that I would get a 2nd message offering a lower rate for 2 year subscription ( don't leave empty handed) and sure enough it did pop up offering a reduction from the original offer. As a current subscriber shopping for a second license on another household computer I shouldn't have to do this dance to get a better rate. Smarten up MacKeeper! Despite the hard sell on the remote diagnosis and service plans that are available by certified Apple Technicians, I am happy with the product and the tools it provides. The customer service/assistance whenever I have had to use it has always been first rate."