All items included and packed well
Great customer service supporting all of my questions during install
End product is an overall great fit
I remember seeing a 1 star review, but it was obvious the customer struggled during install and didn't rely on the customer service to solve whatever issue was going on. Even if the product was defective its the customers responsibility to communicate the issues and allow the seller to fix it.
My experience with the install and customer service was great. After reviewing the items, instructions, and planning the build in my head, I had several questions for the seller. I emailed one night after work, and I got a response almost immediately that night. This happened for (2) more emails as I was finishing the job.
My advice to the seller is minimal, but would help - I found a tiny sheet of cut paper mixed in with the brake paperwork.. this contained some of the instructions that I questioned. Basically this wasn't on the main instructions and I totally missed it. If you could add this to your main instruction sheet, and include a couple pictures including the mounted calipers, that would be a HUGE help! The plain steel bracket and spacer should be offered with some corrosion protection as well, for example a black zinc option.
Overall great product and service! Thank you!"