LightfootCycles.com Reviews

4.7 Overall Satisfaction Rating

Based on 576 Ratings

5
464 (80.6%)
4
68 (11.8%)
3
24 (4.2%)
2
7 (1.2%)
1
13 (2.3%)
250+ 5 stars in a row

Would Buy Again

4.7 Average

5
(462)
4
(65)
3
(26)
2
(9)
1
(14)

Customer Service

4.6 Average

5
(81)
4
(12)
3
(10)
2
(0)
1
(4)

Delivery Time

4.6 Average

5
(102)
4
(23)
3
(9)
2
(2)
1
(4)

Price Satisfaction

4.5 Average

5
(91)
4
(36)
3
(8)
2
(4)
1
(1)

Product Satisfaction

4.5 Average

5
(100)
4
(20)
3
(12)
2
(4)
1
(4)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

LightfootCycles.com

M

Marie B.
5 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website easy to use. Lots of choices for bikes
Would Buy Again
5/5
C

Colleen L.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use website.
Would Buy Again
5/5
T

Tom R.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent customer service
Would Buy Again
5/5
C

Corey B.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was quick and easy. Very informative on what I was buying. I'm excited to get it and try it. Recently finding out I was a diabetic, this is just another form of exercise to help me out
Would Buy Again
5/5
C

Corey B.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

It was fast and easy
Would Buy Again
5/5
K

Katie S.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Customer service is awesome!! Jimmy answered every question!
Would Buy Again
5/5
M

Mark L.
2 weeks ago , AL

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Communication with customers needs to be far more proactive. After waiting for a month after the promised delivery date, I finally managed to get an email response (after three emails and at least half a dozen phone calls). The associate was helpful and apologetic, which was great, and promised they would contact the manufacturer and get back to me with an updated delivery date. A month later, still no contact from Lightfoot. I get that we are in Covid times and everyone is understaffed, stressed and delays are to be expected, however, if you say you are going to do something, do it! I had to email the associate again to find out that the bike had shipped the day before. It's not hard to send a quick reply to an email, even if it is just to let your client know that you received it and are looking into the issue. Then look into the issue and get back to them! Then the bike comes and the rear fender rivets are loose, so it rattles whenever you ride...lovely.
Would Buy Again
2/5
Product Satisfaction
3/5
Price
2/5
CustomerService
3/5
Delivery
3/5
C

Connie P.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

n/a
Would Buy Again
5/5
J

James Q.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good
Would Buy Again
5/5
C

Christianne
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I like that the products are made in the USA and in a similar terrain as I am from.
Would Buy Again
5/5
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