LensGiant.com Reviews

4.8 Overall Satisfaction Rating

Based on 10,908 Ratings

5
9440 (86.5%)
4
1230 (11.3%)
3
217 (2%)
2
14 (0.1%)
1
7 (0.1%)
9,000+ 5 stars in a row
5 star excellence award medal

Delivery Time

4.9 Average

5
(806)
4
(23)
3
(7)
2
(8)
1
(4)

Would Buy Again

4.9 Average

5
(9,614)
4
(912)
3
(139)
2
(8)
1
(6)

Recommend This Company

4.9 Average

5
(9,749)
4
(981)
3
(162)
2
(8)
1
(8)

Product Satisfaction

4.9 Average

5
(761)
4
(67)
3
(13)
2
(4)
1
(3)

Customer Service

4.8 Average

5
(120)
4
(8)
3
(4)
2
(0)
1
(3)

Price Satisfaction

4.7 Average

5
(659)
4
(145)
3
(38)
2
(3)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

LensGiant.com

A

Anonymous Customer
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always great service!
Recommend this Company
5/5
Would Buy Again
5/5
A

Amy S.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I always love renting gear from here - super easy and reasonable!
Recommend this Company
5/5
Would Buy Again
5/5
R

Romina L.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

always great doing business with Lens Giant
Recommend this Company
5/5
Would Buy Again
5/5
K

keith E.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

LensGiant has been my faithful go-to for 6 years. Great service, excellent product knowledge!!!
Recommend this Company
5/5
Would Buy Again
5/5
M

Morgan B.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Loved it! Will order again!
Recommend this Company
5/5
Would Buy Again
5/5
Y

Yevgeny K.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

This is only first time happening. I was expecting my order right before our vacation to be delivered as usual to door. However, it was sent to 3rd party and I was not notify. Got my order after vacation and without using sent back. Sure was disappointed.
Truly believe that it was just mistake and will never happened again.
Best regards.
Gene
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
5/5
CustomerService
4/5
Delivery
2/5
A

Anonymous Customer
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great all around
Recommend this Company
5/5
Would Buy Again
5/5
E

Ed C.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I'm an Apple user, normally only operate on Safari. I had to put this order through four time -- the final time on Firefox -- to actually have it go through. I was ready to default back to Lensrental.com due to this craziness. There is something wrong with your site, not so much your products, just the site.
Recommend this Company
1/5
Would Buy Again
4/5
J

Jody M.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great company
Recommend this Company
5/5
Would Buy Again
5/5
I

Isabel V.
3 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

The checkout instructions were confusing. The prices were excellent and the website was easy to navigate.
Recommend this Company
4/5
Would Buy Again
5/5
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