KineticoNC.com Reviews
128 Verified Customer Reviews
128 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.9
Overall Star
Rating
5-star reviews
07/31/2020 , NC
Everyone was very helpful
07/22/2020 , NC
Advanced water systems out if Garner NC, did a fantastic job with installation. I interfaced with them over text and phone based in myself being in business travel and they completely support me with everything in getting the system Installed, we communicated very well each other. They was very patient with my situation and made sure I was completely happy with the process and product. Over time and future will tell as we continue on this path of a business relationship, service support is where the true Vendor performance and support shows up.
07/15/2020 , NC
A much easier process than I anticipated. The system takes less space than what I figured it would take and the installers were top notch professionals. I felt bad that the installers had to work in the crawl space to move the existing filter system and then I replaced a low-boy water heater at the same time. Everyone in the house can feel the difference in having soft water now and wish we had done it sooner.
07/12/2020 , NC
Excellent service
07/09/2020
System is simple to maintain
Install was quick
Follow up was very informative
07/09/2020 , NC
We had a great experience throughout the sales and install process. Brandon is extremely helpful and still answers my questions after having the system for 6 months. We recommend kinetico to all of our neighbors!
07/08/2020 , NC
Greg was great at explaining my options and helping me choose the best option for my needs. He didn't recommend I pay for products I didn't need. The installation process was smooth and the installers made sure the area was clean before leaving. I just had my first customer care meeting and my water was tested. The product is working as intended and Brian was pleasant and was respectful of my time and answered all my questions. He provided contact information and said I could call anytime. Great customer service from every employee I have met. Keep up the great work!
07/05/2020 , NC
Great pre and post sales as well as the installation team. Would highly recommend Kinetico to others.
07/01/2020 , NC
Kinetico is great! Brandon, Brian and the installation team were awesome! Thanks again!
06/27/2020 , NC
I did a considerable amount of research before selecting Kinetico and I can tell you that I made a very good choice. Their products and services are as good as it gets and I am happy to rank them a 10 out of 10. We test the water regularly and it consistently rates higher than any bottled water available. The stains in my sinks and commodes have faded out. I was embarrassed by how they looked when I first moved in to this house. I would heartily recommend Kinetico to all my friends. I also like the fact that they are literally in my neighborhood.
06/24/2020 , NC
Brian Bartz was very knowledgeable and helpful with our installed system. I trust Kinetico and I have great confidence in anyone who represents Kinetico as a trusted brand. My family and pets love the Kinetico water system and we can drink safely knowing that our water system is protected against all harmul pathogens, bacteria, viruses, etc. Thank you Kinetico for a job well done.
06/24/2020 , NC
Excellent service, always on time, very neat job and everyone was very personable.
06/23/2020 , NC
Bryan was very kind and took his time to explain everything to me. Appreciated his visit.
06/23/2020 , NC
Great teams sent out for install and follow up. All questions answered and very detailed info on the before & after test results. The RO water makes an impressive cup of coffee.
06/22/2020 , NC
The whole process was easy and everyone was so knowledgeable and helpful. All our questions were answered and we felt very comfortable choosing Kinetico. We are so pleased with our system.
06/22/2020 , NC
The overall experience was excellent. We've had the system for about 2 weeks and the results are as good as we could have expected. We can feel the water difference. There is no doubt, it's an expensive option for water treatment but the service was excellent and the product is extremely well reviewed. I think we will certainly re-coup some the cost over time in save salt, electricity use, and other supplies.
06/14/2020 , NC
From sales to install to follow-up, the customer service was great. Professional and knowledgeable. The water tastes great. We do have an issue with getting hot water, which was not present before the install. I have discussed it with your team. Thanks!
06/13/2020 , NC
Very professional- system seems to be high quality but it cost twice as much as our last one so hopefully it will last.
06/12/2020
I was thoroughly impressed with Kinetico's products and customer service. I would definitely recommend them !
06/11/2020 , NC
Our family is very satisfied with the water system we purchased from KineticoNC. Our acidic water was corrected to the optimal pH level. We now have pure, great tasting water. Our water pipes are now safe from corrosion and leaks. The system was very affordable and was installed in a short period of time. The staff at KineticoNC is knowledgeable, friendly and service oriented. They are dedicated to meeting your individual needs for water solutions. We would definitely recommend KineticoNC to family and friends.
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