Welcome to Kerr Medical.  We specialize in Bed Alarms, Mobility, Bathroom & Bathing, and Incontinence products for caregivers.  They have one of the toughest jobs there is, and are often over-worked.  As every one of our staff members has been a caregiver at some point, we understand the difference having the right tools to do the job can make. 

We pride ourselves on our friendly, knowledgeable Customer Service team.  If you need any assistance placing an order, or are unsure what product best fits your needs, please call us.  Our staff knows which products are best in which situations, so rest assured that we will find the right fit for you.

If you are looking for products to improve the quality of life of both caregivers and their patients, you have come to the right place!

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This company is no longer an active member of Shopper Approved, however you can view their overall star rating and review history below.

3,557 Verified Customer Reviews

3,557 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
2777
(78.1%)
4 Shopper Approved - Review Star
650
(18.3%)
3 Shopper Approved - Review Star
110
(3.1%)
2 Shopper Approved - Review Star
7
(0.2%)
1 Shopper Approved - Review Star
13
(0.4%)

Customer Service
4.7
5 Shopper Approved - Review Star
69
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
3
Delivery Time
4.6
5 Shopper Approved - Review Star
740
4 Shopper Approved - Review Star
131
3 Shopper Approved - Review Star
53
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
16
Product Satisfaction
4.6
5 Shopper Approved - Review Star
681
4 Shopper Approved - Review Star
195
3 Shopper Approved - Review Star
57
2 Shopper Approved - Review Star
8
1 Shopper Approved - Review Star
14
Price Satisfaction
4.4
5 Shopper Approved - Review Star
555
4 Shopper Approved - Review Star
262
3 Shopper Approved - Review Star
114
2 Shopper Approved - Review Star
16
1 Shopper Approved - Review Star
9
SHOW DETAILS

5-star reviews
2,500+

5-star reviews

9 years collecting reviews

About this Company

Welcome to Kerr Medical.  We specialize in Bed Alarms, Mobility, Bathroom & Bathing, and Incontinence products for caregivers.  They have one of the toughest jobs there is, and are often over-worked.  As every one of our staff members has been a caregiver at some point, we understand the difference having the right tools to do the job can make. 

We pride ourselves on our friendly, knowledgeable Customer Service team.  If you need any assistance placing an order, or are unsure what product best fits your needs, please call us.  Our staff knows which products are best in which situations, so rest assured that we will find the right fit for you.

If you are looking for products to improve the quality of life of both caregivers and their patients, you have come to the right place!

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T
Shopper Approved - Verified Customer Teresa H.
12/19/2014

Easy to order.

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Thomas A.
12/17/2014

Easy to order.

Would Recommend
5/5
Would Buy Again
5/5

H
Shopper Approved - Verified Customer harold K.
12/16/2014

convenient website.... especially for add on items. my mother ( 93 ) weighs under 100 pounds and the site made it clear I needed the somewhat larger pad

Would Recommend
4/5
Would Buy Again
4/5

M
Shopper Approved - Verified Customer Mark L.
12/14/2014

Be able to use several sensors and sounds, so can use for several residents, but only counter/belt clip.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
3/5
Delivery
5/5

W
Shopper Approved - Verified Customer Wendy T.
12/13/2014 , CA

Product features and direction for using the product are clear. Easy to place the order and free shipping is very much appreciated.

The alarm pads are most helpful. I don't have to check on my mother as often as before, so that I can focus on other chores at home away from her.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

H
Shopper Approved - Verified Customer Heather B.
12/10/2014 , AL

Really easy and a variety of items that we will be needing

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

N
Shopper Approved - Verified Customer Nora A.
12/08/2014

Shopping was quick and easy. Very clear instructions.

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer sr
12/07/2014

the representative we spoke to on the phone was very helpful!

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
1/5
Price
1/5
Delivery
1/5

W
Shopper Approved - Verified Customer WAM
12/07/2014

Dad now does not wake up due to former alarm being in same room as he was. Staff at home he stays at love it. they also have another resident using a Kerr Medical alarm system

Would Recommend
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
3/5
Delivery
4/5

R
Rosalind H.
12/05/2014 , GA

I was referred to Kerr for a bed alarm by the hospital social worker. Purchasing the item and paying all the extra fees a total of $124.89 was super easy but when I returned the item, I was told via email
"Please note that your refund in the amount of $63.04 has been processed. Unfortunately the bed pad return was not in like new condition so it is not elligbale for a refund Thank you for the opportunity to meet your caregiving needs."

I only put the bedpad under my hubby a few hrs and didn't use it again.
I will be contacting by bank to fight this matter but that the last time I purchase anything from your company again. Buyers beware!!!'
Rosalind Heaton - Marietta GA


was not because if the plastic covering on the pad was too hard under my husband frail bodycouldn't item was too hard even did not work like I

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
2/5

Company Response

Hello, We are sorry that you are upset by our return policy, but as is the case with most online retailers, items returned to us must be in like new condition in order to receive a refund. Your pad was received back badly creased, likely due to the way it was packed in the return box. We do put detailed instructions on our packing slips telling how to pack the pads for return, to insure their eligibility for refund. The pads also state upon them, in the maintenance and care section, that they cannot be folded. Had these instructions been followed, you would have received a refund for the pad. Regards, Kerr Medical Customer Service

N
Shopper Approved - Verified Customer Norma D.
12/05/2014

very good

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Deborah P.
12/02/2014

Kerr had the product I was looking. Easy to find on-line. Arrived promptly. Excellent product.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
5/5

L
Shopper Approved - Verified Customer La S.
12/01/2014

very easy

Would Recommend
5/5
Would Buy Again
4/5

A
Shopper Approved - Verified Customer Anthony J.
11/30/2014

I would like to know how long before I receive the product

Would Recommend
5/5
Would Buy Again
5/5

Company Response

Hello Anthony, Once your order ships, we will email you a confirmation that includes a tracking number. That tracking will provide you with an estimated delivery date. Looking at your order, that date will most likely be Thursday or Friday. Thank you for choosing Kerr Medical!

R
Shopper Approved - Verified Customer Rita A.
11/27/2014

Totally satisfied; product just as described. Has been very helpful.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
Delivery
3/5

D
Shopper Approved - Verified Customer Debbie
11/26/2014

Nice product working well for letting me know when my Mother gets up. Able to sleep better since I no longer have to listen to an intercom throughout the night.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

M
Shopper Approved - Verified Customer M W.
11/26/2014

KERR Medical appears to be an A # 1 vendor! When the product arrives I'll let you know for sure ..... :-) Thank you for providing an outlet for such necessary products.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Pauline T.
11/26/2014

the product that I ordered was easy to find/checkout same.

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Donald O.
11/24/2014

Used the bed alarm and it worked great. Now we want another to use on his favorite recliner.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Loretta W.
11/24/2014

I like the ability to view and/or change your order as you click through the check out process.

Would Recommend
5/5
Would Buy Again
5/5

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