Welcome to Kerr Medical. We specialize in Bed Alarms, Mobility, Bathroom & Bathing, and Incontinence products for caregivers. They have one of the toughest jobs there is, and are often over-worked. As every one of our staff members has been a caregiver at some point, we understand the difference having the right tools to do the job can make.
We pride ourselves on our friendly, knowledgeable Customer Service team. If you need any assistance placing an order, or are unsure what product best fits your needs, please call us. Our staff knows which products are best in which situations, so rest assured that we will find the right fit for you.
If you are looking for products to improve the quality of life of both caregivers and their patients, you have come to the right place!
3,549 Verified Customer Reviews
3,549 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.7
Overall Star
Rating
5-star reviews
About this Company
Welcome to Kerr Medical. We specialize in Bed Alarms, Mobility, Bathroom & Bathing, and Incontinence products for caregivers. They have one of the toughest jobs there is, and are often over-worked. As every one of our staff members has been a caregiver at some point, we understand the difference having the right tools to do the job can make.
We pride ourselves on our friendly, knowledgeable Customer Service team. If you need any assistance placing an order, or are unsure what product best fits your needs, please call us. Our staff knows which products are best in which situations, so rest assured that we will find the right fit for you.
If you are looking for products to improve the quality of life of both caregivers and their patients, you have come to the right place!
Colin W.3 days ago
Good customer experience in terms of ordering and purchase.
Product is easy to implement.
Dee O.1 week ago , Maine
nice website
Joan L.1 week ago , California
We have ye to install the air pressure appliance
1 Product Review
1 week ago
We have yet to install the new alternating pressure machine. The old one is still working, but we know we will need to replace it very soon.
Carol D.1 week ago , Montana
Quick and easy
3 weeks ago , Singapore
The representative Ms Sophie Hill has good product knowledgeable. She is very professional, helpful and response very promptly to any queries. Good customer experience!
Susan C.3 weeks ago , Connecticut
easy
Lorraine C.4 weeks ago , Utah
Was hoping replacement pads would have been a better price.
Jessica C.02/24/2023 , Virginia
Great experience
Patrick C.02/14/2023 , Michigan
Love it
Anonamous02/05/2023 , Oregon
all good - thanks
Cheryl02/01/2023 , Pennsylvania
I appreciate that when I call in for help, I actually get to speak to somebody and they know what they're talking about. The service is wonderful and I receive my order within the days specified.
Sherry G.01/27/2023 , California
Easy to use. Was able to order what I needed easily!!! Thank you !
Diane S.01/19/2023 , New York
Easy to use website. Great customer service too!
Susan K.01/18/2023 , New York
Very easy check out and manuevering the website.
Clare01/14/2023 , Pennsylvania
Called to ask questions; a HUMAN answered the phone! A very nice lady who was informative and knowledgeable.
Very much appreciated!!!
01/15/2023
We had previously purchased the bed alarm package #3, and needed to replace the pad after 4 years. Instead, the agency that staffs my brother's house bought a different alarm system that went off every time he rolled over in bed. So I ordered another pad from Kerr. The Kerr alarm works great to alert the staff ONLY when he gets out of bed, not with every movement. When I called Kerr with questions, a very nice lady answered, not an answering machine. She was helpful and patient with my inquiries. Delivery was very prompt. All in all, a quality product backed by a quality company. I honestly never write reviews, but I am very impressed with every aspect of my interaction with Kerr and their products. The reviews I read when searching for a bed alarm four years ago helped me at that time, so I hope this review helps someone else!
Patrick C.01/08/2023 , Michigan
Great
01/07/2023 , NH
I placed my order in 12/16, I have been charged for the item and still haven't received it.
Company Response
We truly apologize for the delay and any inconvenience this may caused you. Your product was on back order until 1/10/2023. We did not have a way of contacting you to let you know what was going on and to give you the option of cancelling your order for a full refund or wait for the product to become available. You should have your product now and I do believe you had already been in touch with us regarding this matter. Thank you for your patience! Please let us know if you need any further assistance.
Alexander K.12/15/2022 , New York
Very efficient!
Adam H.11/30/2022 , Florida
Very fast shopping
12/09/2022
Bought it for an elderly friend
Michael C.11/03/2022 , Massachusetts
Very good. Information displayed in an easy to under format.
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