Welcome to James Free Jewelers.   At James Free Jewelers, they are more than a jewelry store. They believe in building relationships with their customer, so they can help you with some of life’s major events.  Founded in 1940, James Free Jewelers has locations in Dayton and Cincinnati, Ohio. Its product lines include engagement rings, conflict free loose diamonds, fine jewelry, and luxury lines Roberto Coin, Mikimoto, Rolex, Patek Philipp and more.

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1,754 Verified Customer Reviews

1,754 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
1633
(93.1%)
4 Shopper Approved - Review Star
89
(5.1%)
3 Shopper Approved - Review Star
24
(1.4%)
2 Shopper Approved - Review Star
4
(0.2%)
1 Shopper Approved - Review Star
4
(0.2%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
726
4 Shopper Approved - Review Star
43
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
5
Customer Service
4.9
5 Shopper Approved - Review Star
251
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
4
Price Satisfaction
4.8
5 Shopper Approved - Review Star
676
4 Shopper Approved - Review Star
81
3 Shopper Approved - Review Star
23
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
2
Delivery Time
4.8
5 Shopper Approved - Review Star
688
4 Shopper Approved - Review Star
55
3 Shopper Approved - Review Star
24
2 Shopper Approved - Review Star
12
1 Shopper Approved - Review Star
6
SHOW DETAILS

5-star reviews
1,500+

5-star reviews

6 years collecting reviews

About this Company

Welcome to James Free Jewelers.   At James Free Jewelers, they are more than a jewelry store. They believe in building relationships with their customer, so they can help you with some of life’s major events.  Founded in 1940, James Free Jewelers has locations in Dayton and Cincinnati, Ohio. Its product lines include engagement rings, conflict free loose diamonds, fine jewelry, and luxury lines Roberto Coin, Mikimoto, Rolex, Patek Philipp and more.

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D
Shopper Approved - Verified Customer Danielle M.
06/01/2023 , MA

Excellent customer service!! The best!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

F
Shopper Approved - Verified Customer Felipe C.
05/24/2023 , NJ

Great quality. Thank you!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

W
Shopper Approved - Verified Customer W L.
05/18/2023 , TX

Amanda is awesome. Great company and customer service . They go above and beyond Would definitely buy again

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

T
Shopper Approved - Verified Customer Thomas S.
05/11/2023 , OH

Very easy to order

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Marisa F.
05/09/2023 , CT

-

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

R
Shopper Approved - Verified Customer Randi S.
05/08/2023 , PA

Great I was dealing with Cali....,she was wonderful. She was friendly, efficient and went over and beyond for me. Her customer service was excellent!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer A
04/26/2023 , CA

Excellent customer service!

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

V
Shopper Approved - Verified Customer Victoria G.
04/26/2023 , OR

Easy.


W
Shopper Approved - Verified Customer Wayne C.
04/25/2023 , NJ

It was a pleasure working with this online purchase easy and convenient. Thanks

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jo M.
04/25/2023 , NY

Great experience, ordered on the Friday, received on the Tuesday and exactly what I wanted.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Melanie W.
04/25/2023 , OH

Loved the huggies I ordered. Have been wearing them constantly!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

F
Shopper Approved - Verified Customer frances K.
04/24/2023 , MD

I used to see more discount coupon emails 2 years ago which is why I would keep buying items. I have not been seeing many of these lately (in the last year and a half) so I have been purchasing less. Outside of that, customer service is great and shopping for in stock items is fast. I have enjoyed my overall experience.

Product Satisfaction
4/5
Price
4/5
Delivery
5/5

D
Shopper Approved - Verified Customer Daniel N.
04/23/2023 , AL

Great

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

L
Shopper Approved - Verified Customer Lisa D.
04/22/2023 , KS

Great service! Great product!

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Suzanne B.
04/22/2023 , VA

Very satisfying

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
5/5

C
Shopper Approved - Verified Customer Crystal J.
04/21/2023 , MD

Smooth great experience

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer Grace
04/20/2023 , OH

Thanks James Free! So excited for my earrings.

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

A
Shopper Approved - Verified Customer Ashley F.
04/19/2023 , KY

AMAZING!! CALLED REP & SHE HELPED ME WITH A DISCOUNT CODE


M
Shopper Approved - Verified Customer Mike O.
04/18/2023 , CA

good not great--order acknown process poor

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
3/5

K
Shopper Approved - Verified Customer Kujtime K.
04/09/2023 , NJ

Alway have top quality products and are quick to ship.

Product Satisfaction
3/5
Price
5/5
Delivery
5/5

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