03/02/2021 , CO
One of the six chairs I received was broken.I called customer service and was told that no additional chairs were available and I would have to wait a month until the new shipment came in. While it is annoying to have to wait for a new shipment, I greatly appreciated the polite customer service and the prompt responses to my questions.
No way to check availability to est shipping lead time.
It was ok
The product was just as described- I love the chairs. Only issue was the amount of time it took to receive the product.
I'm sorry for the delays in shipping. Unfortunately we are still experiencing intermittent delays due to covid related manufacturing slow downs. We are doing our best to process and ship all orders as quickly as possible. We appreciate your patience and are so glad you love your chairs. That's the most important thing to us!
Took forever to receive
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