Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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23,836 Verified Customer Reviews

23,836 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2882
(12.1%)
3 Shopper Approved - Review Star
995
(4.2%)
2 Shopper Approved - Review Star
266
(1.1%)
1 Shopper Approved - Review Star
381
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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S
Shopper Approved - Verified Customer Shelley S.
12/01/2020 , TX

The item delivered is not the color displayed on the website; item is damaged.

Would Recommend
1/5
Would Buy Again
1/5
Price
3/5
Customer Service
3/5

M
Shopper Approved - Verified Customer Mila M.
11/29/2020 , FL

Lamp comes damaged. I sent photos to representative. I ask for replacement or refund 50%. They answer that will contact to factory about replacement. But until now nothing happens.

Would Recommend
1/5
Would Buy Again
1/5
Price
3/5
Customer Service
2/5

P
Shopper Approved - Verified Customer Paige
11/29/2020 , TX

Terrible customer service. I specifically choose this couch compared to other and other companies because of the shipping being sooner. Next week I could have already of had a couch from somewhere else. If I would of known this company is not reliable with shipping dates and what they tell their customers I would of ordered from somewhere else it would have been cheaper. Then they offered me a 5% discount on a 3,000$ purchase that is $135. Pretty sure I can't buy anything to sit on for $135.

Would Recommend
1/5
Would Buy Again
1/5
Price
5/5
Customer Service
1/5

K
Shopper Approved - Verified Customer Kristen L.
11/27/2020

One of the side tables I received was cracked. I have emailed your company pictures as directed and have not gotten a response.

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5

A
Shopper Approved - Verified Customer Amanda I.
11/20/2020

It took 3 months for my item to arrive, which was originally slotted for 1 month delivery. I was not compensated for my inconvenience and every time I inquired, I was not given definitive timing.

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5

M
Shopper Approved - Verified Customer Michelle
11/19/2020

The chairs I ordered were not inline with the measurements listed on the website and we are still in process of working with Homethreads to make a return. It's been difficult to speak with a customer service rep and find a satisfying solution to their error. So far we have been told we can return the purchase at our expense ($200 shipping fee) which we find as an unsatisfactory resolution.

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5

R
Shopper Approved - Verified Customer Rita G.
11/14/2020 , AL

Site is nice

Would Recommend
5/5
Would Buy Again
5/5
Price
3/5
Customer Service
1/5
Marquis Boudoir Pillow
Marquis Boudoir Pillow
Read more reviews about this product

11/14/2020

Had a small hole inthe pillow where sewing was not straight. I didnt notice it until later and whenI called about it they said it was too late to swap it! Will not order from you aga


M
Shopper Approved - Verified Customer Melissa M.
11/13/2020 , CA

Item was back ordered for over two months with no communication. I had to reach out inquiring where the item was once it did not arrive. I was told a new date it would ship and it still did not ship on that day and still no communication. Item arrived with missing hardware. Terrible customer service, terrible communication and order experience, and terrible that it was missing pieces and took six hours to build. now that the desk is complete, it is beautiful. but the entire experience was awful.

Would Recommend
1/5
Would Buy Again
1/5
Price
3/5
Customer Service
1/5

D
Shopper Approved - Verified Customer Denny C.
11/12/2020

Your site kept locking up on me, would appreciate a discount for my frustration. If one is applied I would increase my ratings

Would Recommend
1/5
Would Buy Again
1/5

G
Shopper Approved - Verified Customer Gay M.
11/11/2020

I had a poor experience!

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5
Cordoba Forest King 3-Piece Comforter Mini Set
Cordoba Forest King 3-Piece Comforter Mini Set
Read more reviews about this product

11/11/2020

Poor return policy!

Poor quality and I had to pay $100 to return it! You should have paid for return when it’s poor quality !


L
Shopper Approved - Verified Customer Laura J.
11/11/2020

I ordered a desk from Homethreads in early September. The website said it would be shipped within a week or two. In actuality, it was back ordered and I was told when I contacted customer service that it would be early October before it would ship. Then, when I didn't hear anything, I was told it would not ship until the end of October. When we finally got the desk, we were very surprised at the poor quality. I paid over $400 (and that was a sale price) for a pressboard desk with drawer bottoms made of such flimsy cardboard that they cannot even hold anything other than lightweight items, let alone textbooks, which is one of the big reasons we purchased this particular desk to begin with. I chose Homethreads site because of the advertised ship time on the product. It was false advertising. And then to pay so much and to not even be able to use the drawers for almost anything was very upsetting.

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
2/5

E
Shopper Approved - Verified Customer Edmond G.
11/09/2020

we never got the rug-homethreads was not helpful saying we had to chase down thre ruf from fed ex! really? i bought it bfrom you! not fed vex- they said they delivered bitbto our garage-we just moved here and have gotten multiple deliveries from fed ex and ups-each time they bring it to the front and leave it and give us an email or text- we got no such thing and didint know it was delivered buntil days latter when we called home threads-I will ask for a refund from american express!!

Would Recommend
1/5
Would Buy Again
1/5
Price
4/5
Customer Service
1/5

E
Shopper Approved - Verified Customer Emily C.
11/04/2020 , NM

The website never stated the product was on back order or that there would be any delays on product availability. Once I placed my order, and waited a week with no shipping update I contacted the website Homethreads and another week later I finally got an email reply. The email stated they were having difficulty contacting the manufacturer and availability would be probably another two weeks away. Customer service isn't prompt or efficient and the website isn't correctly stating availability or probability of their products.

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5

R
Shopper Approved - Verified Customer Robin K.
11/01/2020

Very bad experience! My email invoice went into promotion/spam so I didn't see it. None of my confirmations of purchase go there. I make a lot of purchases so I was surprised it landed there. I was very surprised how long it took to arrive. It arrived and the box was late and damaged. The return policy should be highlighted because I you're totally responsible for shipping. NO SHIPPING SHIPPING LABEL IS PROVIDED!!! So I had to pay $100.00 plus $20.00 stocking fee for the piece. Customer Service was of no help it is all on you. I was a first time buyer and I will Not use this site again. I will also tell everyone I know not to use Homethread. It allows for NO margin of error and does nothing for the customer but charge them. Most home products are large. Be ready to incur an expense more than the product if there is difficulty!!!!

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
2/5

J
Shopper Approved - Verified Customer Jack K.
11/01/2020

Low quality material for use designed for sink use. Expect will need replacement shortly.

Would Recommend
4/5
Would Buy Again
1/5
Price
1/5

S
Shopper Approved - Verified Customer Sara S.
10/30/2020 , AR

Really bad experience. Miscommunications etc, but eventually, after weeks, got things settled. Probably won't buy from here again.

Would Recommend
1/5
Would Buy Again
1/5
Price
2/5
Customer Service
1/5

S
Shopper Approved - Verified Customer Sarah B.
10/30/2020 , FL

Difficult

I cancelled an order with another company bc your delivery date was sooner. I ended up receiving my shipment from you a month later than originally stated.

Would Recommend
1/5
Would Buy Again
1/5
Price
3/5
Customer Service
1/5

M
Shopper Approved - Verified Customer Morgan E.
10/29/2020

I tried to cancel my order an hour or so after it was placed and I was told I could not. Then it was delivered to the wrong location and I was never notified. I have been trying to contact someone to return it in my emails are not being answered. I'm very dissatisfied with the service of Home Threads.

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5

T
Shopper Approved - Verified Customer Tanya R.
10/27/2020 , NY

Color different from picture, item returned

Would Recommend
1/5
Would Buy Again
1/5
Price
1/5
Customer Service
1/5
Maribella Queen 4-Piece Comforter Set
Maribella Queen 4-Piece Comforter Set
Read more reviews about this product

10/27/2020

Item was cancelled prior to shipment and color different from advertisement picture


K
Shopper Approved - Verified Customer KA
10/26/2020 , FL

Don't Believe the Shipping date!

Would Recommend
1/5
Would Buy Again
1/5
Price
4/5
Customer Service
1/5
Corinne Full Bed Frame White
Corinne Full Bed Frame White
Read more reviews about this product

10/26/2020

Don't Believe the Shipping date!

The Product is Great So Far! Easy to assemble. Don't Believe the Shipping date! (Arrived a month later!)


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