Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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23,836 Verified Customer Reviews

23,836 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2882
(12.1%)
3 Shopper Approved - Review Star
995
(4.2%)
2 Shopper Approved - Review Star
266
(1.1%)
1 Shopper Approved - Review Star
381
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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Shopper Approved - Verified Customer Janet L.
02/10/2022

I tried to pay with PayPal and it was not going to give me the discount. Sleezy. Glad I noticed.

Company Response

Hi Janet - Thank you for taking the time to respond to our survey.  I'm sorry to hear that the discount code didn't work for you, but I assure you that there is nothing 'sleezy' going on. We noticed that many of our paypal customers were having a similar issue and are therefore in the process of updating the way our paypal orders are processed to avoid this happening in the future. Had you contacted our customer service department they would have been able to help you out.  I see that you were able to submit your order and receive the discount by using a credit card. We apologize if this wasn't your first choice of payment but we appreciate you shopping with us.  


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Shopper Approved - Verified Customer Steven R.
02/08/2022 , IL

Delivery was slow

Archie King Wood Headboard Walnut
Archie King Wood Headboard Walnut
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02/08/2022

The headboard is very flimsy and doesn’t hold up if you lean against it


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Shopper Approved - Verified Customer Richard D.
02/05/2022

I did not receive the $20 discount that you stated would be automatically applied for giving my email and phone number


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Shopper Approved - Verified Customer Monica M.
01/15/2022 , PA

I was responsible for following up as no communications were shared about delays, this information was only communicated when I inquired. The responses were friendly, but the last agent told me the back order would go until April, yet the order was delivered the following week. You have wonderful products, and I appreciate that your site shares estimated delivery times - crazy world these days. But if you are going to display those, your user will expect them to be accurate and most likely make decisions based on those dates.

Customer Service
2/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Dora
01/15/2022 , NC

I brought a comfort set and I had to wait for the curtains then I waited 2.5 months for the valances and when I received the valances I was not satisfied with them, and after waiting that long they was not what I wanted. The bad part I had to pay $43.00 to send them back to the company. Hey this is not a good way to keep a customer.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Sandstone Window Waterfall Valance
Sandstone Window Waterfall Valance
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01/15/2022

Dissatisfied customer

Too much to put at my window, material. very heavy did not like the weight of the valances and curtains together. The worst of all I paid a lot to have these valances sent back to the company 43.00 shipping fee.


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Shopper Approved - Verified Customer Renee C.
01/06/2022

I thought I would eventually see when this lamp arrives & it never told me. I'm hoping I did not make a mistake in ordering this


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Shopper Approved - Verified Customer Dawn
12/21/2021

Haven't contacted yet but will after holidays

Amberside 5 Seater Fabric Tufted Chesterfield Sectional, Dark Gray and Dark Brown
Amberside 5 Seater Fabric Tufted Chesterfield Sectional, Dark Gray and Dark Brown
Read more reviews about this product

12/21/2021

Back of sectional is miniature compared to seating, tuffing on top is flat not round. It looks way under scale with other furniture.


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Shopper Approved - Verified Customer Rogelio F.
12/20/2021 , Texas

Bad quality

Customer Service
5/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Privy Gold Stainless Steel Upholstered Fabric Counter Stool Gold White
Privy Gold Stainless Steel Upholstered Fabric Counter Stool Gold White
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12/20/2021

I received one chair with stains, and the other with uneven feet


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Shopper Approved - Verified Customer Heidi B.
12/17/2021

Wish I had a bigger discount as some websites selling these for $285

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Sara H.
12/17/2021 , Florida

I have only received table top no base for table I let customer service know n they send me a survey . How is that helping me ?

Customer Service
2/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Kate A.
12/17/2021

I have had no information about delivery, nothing

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Barrow I Beige Fabric Wrap Black Metal Frame Dining Chair - Set of 2
Barrow I Beige Fabric Wrap Black Metal Frame Dining Chair - Set of 2
Read more reviews about this product

12/17/2021

Xxxxxx


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Shopper Approved - Verified Customer Hiram V.
12/14/2021 , CA

It took too long to be delivered.

Sylvia II Oval Black Metal Frame Mirror
Sylvia II Oval Black Metal Frame Mirror
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12/14/2021

it took too long to be delivered.


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Shopper Approved - Verified Customer Manish G.
12/09/2021 , California

We like the product but there were multiple manufacturing defects. Shipment was on time but the shipping company employees asked for another $100 to drop it in house so we had to get this in by ourselves. Possibly not going to recommend anyone else to buy from Homethreads.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Vector Expandable Dining Table
Vector Expandable Dining Table
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12/09/2021

Table looks good but there are multiple small manufacturing defects.


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Shopper Approved - Verified Customer MirCas
11/30/2021

Your site does not have a filter feature, to do it by price so it was really hard to navigate the site according to my budget. I had to filter through many items to get to the one I could afford.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Glenn K.
11/30/2021 , Florida

Good so far. Still awaiting information on shipping on the 3 additional pieces.
*Update: I was contacted as a result of my 1 star review.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Engage Armchairs and Loveseat Set of 3 in Citrus by Modway
Engage Armchairs and Loveseat Set of 3 in Citrus by Modway
Read more reviews about this product

11/30/2021

After submitting a 1 star review due to delayed delivery, I have received an email from Homethreads promising to give me an update tomorrow, Dec 1. I have gone up to 2 stars after receipt of contact from the company. I will revise my rating depending on the follow up.


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Shopper Approved - Verified Customer Jennifer F.
11/27/2021 , Pa

Ithe otder was delayed and when it finally arrived it didnt have the nails it needed. Nails were sent out ans they were the wrong nails. Ordered my own nails separate

Customer Service
3/5

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Shopper Approved - Verified Customer Lisa W.
11/24/2021 , GA

Told me 3 months after purchase that my chairs were no longer available

Customer Service
5/5

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Shopper Approved - Verified Customer Lisa A.
11/17/2021

NAVIGATION OF SITE NEEDS IMPROVMENT

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Gail M.
11/17/2021 , ME

Stop selling products from China

Bush Furniture Salinas Bathroom Storage Cabinet with Doors in Pure White and Shiplap Gray
Bush Furniture Salinas Bathroom Storage Cabinet with Doors in Pure White and Shiplap Gray
Read more reviews about this product

11/17/2021

Made in China. Bad quality!

Poor quality for the money. Cannot attach doors because holes are not lined up properly leaving a huge gap at top of cabinet. Because it is particle board and not real wood, cannot redrill holes without damage. I have bought Bush products in the past that were good products. Will not buy any Bush products again.


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Shopper Approved - Verified Customer Kellie C.
11/15/2021 , California

Took over a month to ship product.

Woodland 40W Hall Tree and Shoe Storage Bench with Shelves in White Ash
Woodland 40W Hall Tree and Shoe Storage Bench with Shelves in White Ash
Read more reviews about this product

11/15/2021

The bottom shelves were hard to put together, the pieces were thin and moved easily.

The hall tree is well made but took my husband 5 hours to put together.


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