Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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23,836 Verified Customer Reviews

23,836 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2882
(12.1%)
3 Shopper Approved - Review Star
995
(4.2%)
2 Shopper Approved - Review Star
266
(1.1%)
1 Shopper Approved - Review Star
381
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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J
Shopper Approved - Verified Customer Jeff L.
01/22/2021

Product took several months to receive.

Customer Service
4/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Regent Fabric Dining Chair Orange
Regent Fabric Dining Chair Orange
Read more reviews about this product

01/22/2021

Chair legs uneven.


K
Shopper Approved - Verified Customer Kristen A.
01/22/2021 , NY

I've sent an email stating that I need to get in touch with customer service in regards to my order. I have yet to receive a call from them. Please give me a call at 914-409-6958 - Thank you

Customer Service
1/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

R
Shopper Approved - Verified Customer Renay S.
01/21/2021

I have been waiting on my couch to ship for weeks


D
Shopper Approved - Verified Customer DANA D.
01/21/2021 , VA

Shipping expectations should be better managed

Customer Service
2/5

D
Shopper Approved - Verified Customer Dave
01/21/2021 , FL

Overall process needs improvement.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
2/5

H
Shopper Approved - Verified Customer Henrik Z.
01/21/2021 , WA

Due to COVID it took forever to receive my desk. It would have been nice to receive updates about the delay. The desk itself arrived in two heavy boxes and took about 4 hours to assemble. The instructions are simple to follow.

Customer Service
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
01/21/2021 , WA

Delivery took months to arrive, a month after it was predicted to arrive.

Customer Service
4/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

S
Shopper Approved - Verified Customer Sara
01/21/2021 , MD

Disappointed in the lack of email communications from Homethreads about shipping delays. Unlike other retail companies, which send email updates about shipment delays, I received no emails whatsoever from Homethreads to notify me that my shipment would be a few weeks late, apart from a shipment notice received *after* I received the delivery. This caused me concern about whether the company was even legitimate or not. However, I did speak on the phone with a very friendly customer service rep., who assured me that the order was in process. Why not communicate this by email?!

Customer Service
5/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

S
Shopper Approved - Verified Customer Samantha W.
01/20/2021

shipping time is unclear from start.


D
Shopper Approved - Verified Customer Doreen K.
01/20/2021

You need to give more info on the products, explaining the colors better. Otherwise the products look beautiful. I hope that I am satisfied with my items once I receive them.
Also where can you buy the beautiful sheets that are shown with the comforter sets?


J
Shopper Approved - Verified Customer Judy L.
01/20/2021 , CA

Great help from customer service about late components for a Bush desk. was called when it was resolved.

Customer Service
5/5

V
Shopper Approved - Verified Customer VN F.
01/19/2021

I clicked on PLACE ORDER four times before it took.


C
Shopper Approved - Verified Customer Clarisa G.
01/19/2021

No approximate date of delivery


J
Shopper Approved - Verified Customer Jaqueleen B.
01/19/2021 , OH

When I placed my order, nothing told me that my item was technically on back order and that it would be awhile before the product was even made. It ended up taking two months for my order to arrive. But I'm glad it still arrived. It's a great product and I'm happy with it.


J
Shopper Approved - Verified Customer Jasmina S.
01/19/2021 , NY

Item was out of stock but wasn't told at time of purchasing the item and it didn't say it on the website which wasn't very fair, had I known I would've potentially ordered something else to get it sooner.

Customer Service
3/5

D
Shopper Approved - Verified Customer Darci K.
01/19/2021

My order was slow and very late. It was supposed to be a Christmas present, but didn't get it until mid January. When I ordered it said it would arrive before Christmas. I didn't receive an email telling me it was backordered until it was too late to order something else.

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Anonymous Customer
01/19/2021

The site was very user friendly but it took longer than I expected for my merchandise to be shipped.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
4/5

N
Shopper Approved - Verified Customer Nancy N.
01/18/2021 , GA

Would like to get the Euro sham. Quality is excellent, but would like for this not to be dragged out. Plus get a credit for the 3 pillows I returned.

Customer Service
3/5
Cracked Ice Taupe 18" Square Decorative Throw Pillow
Cracked Ice Taupe 18" Square Decorative Throw Pillow
Read more reviews about this product

01/18/2021

love the pillows with the contrasting squares

Cracked Ice Taupe Euro Sham
Cracked Ice Taupe Euro Sham
Read more reviews about this product

01/18/2021

I have not received the Euro sham...which I really don't understand why it wasn't shipped with the two 18" square decorative pillows. There was plenty of room in the box to include it.


A
Shopper Approved - Verified Customer Amanda T.
01/18/2021 , NM

Item was on backorder for a couple months. I did not receive an updates during this time.


M
Shopper Approved - Verified Customer Melanie L.
01/17/2021

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