Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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23,745 Verified Customer Reviews

23,745 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2872
(12.1%)
3 Shopper Approved - Review Star
991
(4.2%)
2 Shopper Approved - Review Star
265
(1.1%)
1 Shopper Approved - Review Star
380
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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H
Shopper Approved - Verified Customer Hi T.
01/26/2021 , WA

took a long time for the vendor to move my order from processing to shipping.

Customer Service
5/5

01/26/2021

Not so great.

Colors are nice but the texture is not what I expected at all--it is rough and the fibers are kind of sparse.


S
Shopper Approved - Verified Customer Stacie
01/25/2021 , CA

I had to contact homethreads multiple times to find out when I would receive my order. If you ask to cancel it will get shipped, otherwise it's indefinitely delayed with no communication. Once I got the order it is poorly made, the holes are drilled too big for connectors so my top of my cabinet lifts off. Will not secure. I'm guessing homethreads gets the rejects and sells them full price.

Customer Service
3/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

R
Shopper Approved - Verified Customer ROBERT C.
01/24/2021

Good service


H
Shopper Approved - Verified Customer Hung T.
01/24/2021 , CA

I was worried a bit when I did not receive estimated shipping date after placing the order. After about 1 week without any update, I contacted customer service, got the information & received the order as promised. The order acknowledgement process could have been more timely.

Customer Service
4/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer Diamond J.
01/24/2021

It was easy to order online. I loved the military discount and free shipping. I was just unhappy with the craftsmanship of my table, and the delivery people arguing in my home. When I called customer service they were friendly and assured me that they would send a better quality product

Customer Service
5/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Lippa 60" Oval Wood Top Dining Table White
Lippa 60" Oval Wood Top Dining Table White
Read more reviews about this product

01/24/2021

Nice, but a tad bit smaller than the actual dimensions

There was no quality check completed on this item. The paint was had drips in it and there were even hand prints in my paint. I called customer service and sent pictures the same day and I am supposed to be getting a new table top. I like the table even though it was a tad bit smaller than the dimensions


A
Shopper Approved - Verified Customer Anonymous Customer
01/22/2021 , MI

the date that was stated it would be available changed a few times in the process. I had to reach out each time to find this information out. Customer service was great however someone letting me know my order has been delayed prior to me having to reach out would've been nice. the product is nice, just as pictured. just expect added time for delivery.

Customer Service
5/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Shopper Approved - Verified Customer Jeff L.
01/22/2021

Product took several months to receive.

Customer Service
4/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Regent Fabric Dining Chair Orange
Regent Fabric Dining Chair Orange
Read more reviews about this product

01/22/2021

Chair legs uneven.


K
Shopper Approved - Verified Customer Kristen A.
01/22/2021 , NY

I've sent an email stating that I need to get in touch with customer service in regards to my order. I have yet to receive a call from them. Please give me a call at 914-409-6958 - Thank you

Customer Service
1/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

R
Shopper Approved - Verified Customer Renay S.
01/21/2021

I have been waiting on my couch to ship for weeks


D
Shopper Approved - Verified Customer DANA D.
01/21/2021 , VA

Shipping expectations should be better managed

Customer Service
2/5

D
Shopper Approved - Verified Customer Dave
01/21/2021 , FL

Overall process needs improvement.

Would Recommend
5/5
Would Buy Again
5/5
Customer Service
2/5

H
Shopper Approved - Verified Customer Henrik Z.
01/21/2021 , WA

Due to COVID it took forever to receive my desk. It would have been nice to receive updates about the delay. The desk itself arrived in two heavy boxes and took about 4 hours to assemble. The instructions are simple to follow.

Customer Service
4/5

A
Shopper Approved - Verified Customer Anonymous Customer
01/21/2021 , WA

Delivery took months to arrive, a month after it was predicted to arrive.

Customer Service
4/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

S
Shopper Approved - Verified Customer Sara
01/21/2021 , MD

Disappointed in the lack of email communications from Homethreads about shipping delays. Unlike other retail companies, which send email updates about shipment delays, I received no emails whatsoever from Homethreads to notify me that my shipment would be a few weeks late, apart from a shipment notice received *after* I received the delivery. This caused me concern about whether the company was even legitimate or not. However, I did speak on the phone with a very friendly customer service rep., who assured me that the order was in process. Why not communicate this by email?!

Customer Service
5/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

S
Shopper Approved - Verified Customer Samantha W.
01/20/2021

shipping time is unclear from start.


D
Shopper Approved - Verified Customer Doreen K.
01/20/2021

You need to give more info on the products, explaining the colors better. Otherwise the products look beautiful. I hope that I am satisfied with my items once I receive them.
Also where can you buy the beautiful sheets that are shown with the comforter sets?


J
Shopper Approved - Verified Customer Judy L.
01/20/2021 , CA

Great help from customer service about late components for a Bush desk. was called when it was resolved.

Customer Service
5/5

V
Shopper Approved - Verified Customer VN F.
01/19/2021

I clicked on PLACE ORDER four times before it took.


C
Shopper Approved - Verified Customer Clarisa G.
01/19/2021

No approximate date of delivery


J
Shopper Approved - Verified Customer Jaqueleen B.
01/19/2021 , OH

When I placed my order, nothing told me that my item was technically on back order and that it would be awhile before the product was even made. It ended up taking two months for my order to arrive. But I'm glad it still arrived. It's a great product and I'm happy with it.


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