Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

Filter

23,835 Verified Customer Reviews

23,835 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2882
(12.1%)
3 Shopper Approved - Review Star
995
(4.2%)
2 Shopper Approved - Review Star
266
(1.1%)
1 Shopper Approved - Review Star
381
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

Filter
C
Shopper Approved - Verified Customer Cathleen D.
07/10/2022

Excellent text support!


E
Shopper Approved - Verified Customer Emily D.
07/05/2022

I’m supposed to receive free shipping on my order and don’t believe my shipping was free

Company Response

Hi Emily - Thanks for reaching out!  I just checked into your order and am able to confirm that you did NOT pay for shipping. The price of your rug was $169.86 with $10.19 in state tax and an added $27.56 for the Mulberry protection plan, for a total of $207.61 charged to your PayPal account. 

Thanks for letting us know your concerns and allowing us to look into it. We work hard to provide and excellent shopping experience. If you feel that this has adequately addressed your concerns, we would appreciate it if you would consider revising your review  As an online retailer we rely heavily on customer feedback and word of mouth reviews.  Low ratings can be very damaging to companies such as ours. Thanks so much for shopping with us!


M
Shopper Approved - Verified Customer Melanie K.
07/04/2022

The code given for $20 off would not work

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Shopper Approved - Verified Customer Mendy G.
07/04/2022

Good


P
Shopper Approved - Verified Customer paola A.
07/03/2022 , Texas

Their is not option to track the orders, they say processing for at least two weeks. The order should have moree information or updates.

Customer Service
3/5

S
Shopper Approved - Verified Customer Stephanie
07/03/2022 , WI

This furniture took 8 months to arrive and then one of the chairs is broken. The back had come off one of the chairs during shipment.

I did not expect to wait 8 months and tried to cancel but was told I could not because it was custom. Now I have a broken chair.

Customer Service
3/5
Marine Grade Polymer Top Table 18" X 54" Rectangular Balcony Height Table Without Umbrella Hole
Marine Grade Polymer Top Table 18" X 54" Rectangular Balcony Height Table Without Umbrella Hole
Read more reviews about this product

07/03/2022

The table is great. Lightweight and good quality.

Avant Marine Grade Polymer/Aluminum Balcony Height Armless Swivel Chair
Avant Marine Grade Polymer/Aluminum Balcony Height Armless Swivel Chair
Read more reviews about this product

07/03/2022

Wonderful chairs but one was broken.

I love these chairs but one of them was broken. The back of one of the chairs had come off during shipping.


J
Shopper Approved - Verified Customer Joyce K.
06/30/2022

Happy with order process. I applied for discount code never arrived

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

J
Shopper Approved - Verified Customer JACK
06/30/2022 , CA

Ok

Customer Service
4/5
Bush Furniture Key West End Table with Storage in Reclaimed Pine
Bush Furniture Key West End Table with Storage in Reclaimed Pine
Read more reviews about this product

06/30/2022

Difficult to assemble


R
Roy
06/29/2022 , NH

Color of chairs (teal) did not match advertised expectations (blue) and had to be returned. Homethreads was very responsive to order and to return items.

Customer Service
3/5
Madrid Contemporary Counter Height Barstool in Brushed Stainless Steel Finish and Faux Leather in Blue 26" | Leather/Stainless Steel by Armen Living
Madrid Contemporary Counter Height Barstool in Brushed Stainless Steel Finish and Faux Leather in Blue 26" | Leather/Stainless Steel by Armen Living
Read more reviews about this product

06/29/2022

Color of chairs (teal) did not match advertised expectations (blue) and have to be returned. Homethreads was very responsive to order and to return items.


C
Shopper Approved - Verified Customer Cathleen P.
06/28/2022

Was supposed to get $20 off for 1st time buyer but have to email to get it

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

D
Shopper Approved - Verified Customer David N.
06/27/2022

Waiting to see product!


P
Shopper Approved - Verified Customer Pam L.
06/27/2022

Need to contact customer service to replace.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Beney Adjustable Pub Table in White and Chrome Metal finishtl
Beney Adjustable Pub Table in White and Chrome Metal finishtl
Read more reviews about this product

06/27/2022

Came with deep chip on top/side of table. Will be requesting replacement. Otherwise table is nice.


A
Shopper Approved - Verified Customer Ashley S.
06/27/2022 , CA

NA

Commix Down Filled Overstuffed 4 Piece Sectional Sofa Set White
Commix Down Filled Overstuffed 4 Piece Sectional Sofa Set White
Read more reviews about this product

06/27/2022

How do I properly clean this?


C
Shopper Approved - Verified Customer Cunningham
06/26/2022 , New York

Communication could be better. Didn't know when item was arriving or shipped. Was notified that item was waiting to be shipped, then say was shipped. Item arrived but had no tracking info, item just arrived on door step

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

06/26/2022

Affordable and serves the purpose of a daybed

Very good price for this daybed. Began using it day 1 after assembling it.


S
Shopper Approved - Verified Customer Shawn R.
06/25/2022

I would like to have had more info about shipping at checkout

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

A
Shopper Approved - Verified Customer Amber
06/24/2022 , FL

Feel that we should've been refunded or received credit to order another item. Very disappointed with this purchase.

Customer Service
3/5

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Shore 9 Piece Outdoor Patio Aluminum Dining Set
Shore 9 Piece Outdoor Patio Aluminum Dining Set
Read more reviews about this product

06/24/2022

Buyer beware!

Very poor quality and cheaply made. Also arrived damaged. Very sorry that I ordered this set (


M
Shopper Approved - Verified Customer Mathew T.
06/23/2022

It was a little funky getting checked out.


J
Shopper Approved - Verified Customer Jane B.
06/22/2022

Simple enough but your price is higher than others and you don’t offer any first time buyer discount

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Shopper Approved - Verified Customer Caron
06/22/2022 , AZ

Homethreads were great. Delivery was a little cumbersome. Different delivery people for each item. They lost the couch as one point then got a call from another delivery company days later that they had it. They wouldn't bring the furniture into the condo because there were stairs (without a $75 fee). That is fine. I just wished they would have let me know ahead of time.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Engage Upholstered Fabric Ottoman Beige
Engage Upholstered Fabric Ottoman Beige
Read more reviews about this product

06/22/2022

Great price!

For the price I couldn't not get this ottoman.

Engage Upholstered Fabric Sofa Beige
Engage Upholstered Fabric Sofa Beige
Read more reviews about this product

06/22/2022

Great deal, great style!

I looked for couches everywhere. But they were too pricey or they didn't look sturdy. This could was both a great deal and a well designed sturdy piece of furniture.


L
Shopper Approved - Verified Customer Luis M.
06/20/2022

Firts time buyer

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024