Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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23,836 Verified Customer Reviews

23,836 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
19K+
(81%)
4 Shopper Approved - Review Star
2882
(12.1%)
3 Shopper Approved - Review Star
995
(4.2%)
2 Shopper Approved - Review Star
266
(1.1%)
1 Shopper Approved - Review Star
381
(1.6%)

Customer Service
4.1
5 Shopper Approved - Review Star
1677
4 Shopper Approved - Review Star
355
3 Shopper Approved - Review Star
265
2 Shopper Approved - Review Star
128
1 Shopper Approved - Review Star
264
SHOW DETAILS

5-star reviews
19K+

5-star reviews

5 years collecting reviews

About this Company

Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

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Shopper Approved - Verified Customer priscilla S.
06/25/2023

I had difficulty with entering my credit card as you don’t state the error, which is not to use spaces between the numbers.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Jacqueline H.
06/22/2023

I’m very concerned about all of the technical aspects that could occur in shipping and handling and if the costs rest on my person. The process for returns and damages are very specific and worrisome.

Company Response

Hi Jacqueline - Damage that occurs during shipping would not be your responsiblity.  Please feel free to contact our customer service department at 561-835-5999 if you have any further questions or concerns.


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Shopper Approved - Verified Customer Sheri A.
06/16/2023

Had lots of trouble paying. Could not use my debit card.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Nancy D.
06/08/2023

The checkout form was a little difficult to enter my phone number. It didn’t specify no dashes or (). Had to do it 3 times. Also it asked me for my password a few times and I lost my discount each time I put my password in. Had to reapply coupon code for the discount.


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Shopper Approved - Verified Customer Cobus L.
06/06/2023

Dynamic pricing is not OK when you are buying furniture!

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Susan S.
05/30/2023

a bit frustrating

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Chrysostomos P.
05/21/2023

Wasn’t able to apply a coupon

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Andrea C.
05/20/2023

The check out is cumbersome. I had to enter my card and name 3x. I'm an experienced shopper. It was frustrating.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Todd A.
05/16/2023

None


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Shopper Approved - Verified Customer Edelweiss C.
05/09/2023

The shopping was good but I haven’t received the delivery yet so when I will receive I will let you know how that part went.


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Shopper Approved - Verified Customer Rick D.
05/04/2023

I didn’t see the shipping timeframe for my order. I believe that’s very important to know before placing an order.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Shopper Approved - Verified Customer Crystal B.
05/01/2023

I didn’t see the shipping options/informations


A
Shopper Approved - Verified Customer Andrea B.
04/30/2023

The site kept skipping to something I wasn’t interested in ordering.


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Shopper Approved - Verified Customer Tanya M.
04/28/2023

The discount code you sent via tex didn’t work. Should have gotten 20% off of $200. Work on that.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

C
Shopper Approved - Verified Customer Claudine A.
04/22/2023

Easy to order


V
Shopper Approved - Verified Customer Victoria E.
04/17/2023

Very inconsistent information

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Shopper Approved - Verified Customer Kevin M.
04/10/2023

The popup discount offers are either misleading or out of date. I was promised 20% discount sitewide and got $20 on an order over $200. Also the registration webpage is poorly designed. You have to enter a password blind so you can neither see what you are entering or confirm it with a second entry.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Stephen L.
04/05/2023

I don't like giving reviews until after I have recieved my purchases in good standing. Any either way is deceptive.

Company Response

Hi Stephen - Thanks so much for your candid feedback.  We really do appreciate it.

Please know that we NEVER intend any deceptive behavior.  The survey sent out on our behalf by Shopper Approved immediately following a Homethreads purchase is intended to collect feedback on your shopping experience only; website navigation, product selection, checkout process, etc.  Several weeks after the purchase, once the product is received and you have a chance to live with your new purchase, our customers receive a second questionnaire to assess satisfaction with the product itself as well as with our shipping partners.  

I hope you love your new barstools when they arrive and look forward to hearing your followup feedback!  


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Shopper Approved - Verified Customer Samuel S.
04/04/2023

I will update after merchandise is received.


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Shopper Approved - Verified Customer Ronald H.
04/04/2023

The price of the item I’m ordering increased in less than a week’s time. Sadly, I based other selections around this chair color.


Why Trust Verified Reviews?

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