Design Ideas for Every Room in Your House

Homethreads believes that our customers come first. We offer a huge selection of furniture, bedding, rugs, custom window treatments, and decor at prices below our competition. We stand 100% behind everything we sell. We are proud to offer home furnishings from Safavieh, Uttermost, Modway, Loloi, Surya, J.Queen, Peacock Alley, Telescope Casual, Lili Alessandra, and more. Shop Homethreads and enjoy free shipping on any purchase over $99. 

Our in-house customer service team is ready to help by phone (561) 835-5999 or email [email protected]

We look forward to helping you make your home more beautiful.

Filter
Filter
Studio Office Chair in Red by Modway
Studio Office Chair in Red by Modway
See more product reviews

Kay D - 06/12/2022

Cheapest *Very nice looking* Quality Ever

Don't Buy This Chair if You Plan on Sitting in it. If it is being used to stage a home you're selling, great, just don't sit in it. I'm 148 lbs. Not ashamed. The welding under the arms connect broke after 3 sittings. Where the cheap chinsy welding takes place is the main cross support for the chair so it's essentially void of any use What an astonishingly poor job in both design structurally and how they handle a manufacturer's error. Basically they say, "OH SORRY to hear this."


Commix Down Filled Overstuffed 4-Piece Sectional Sofa Set in White | 100% Polyester by Modway
Shopper Approved - Verified Customer
Commix Down Filled Overstuffed 4-Piece Sectional Sofa Set in White | 100% Polyester by Modway
See more product reviews

Gabriella D - 06/24/2022

I have not received my purchase or any update on it's progress. I keep contacting homethreads and AM trucking but no one gets back to me

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Gabriella D

06/24/2022 - Illinois

I have not gotten any response back


5 Shelf Bookcase in Natural Maple in Orange by Bush
5 Shelf Bookcase in Natural Maple in Orange by Bush
See more product reviews

Candyce - 06/06/2022

Received the wrong color...

I ordered Maple and received Gray...am currently waiting for the company to either replace or refund my purchase.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Candyce

06/06/2022 - WA

Had a mix up with the color received. All has been resolved. Thank you.


Bryson Indoor/Outdoor Modern Concrete Round 14.57-Inch H Coffee Table in Dark Grey by Safavieh
Shopper Approved - Verified Customer
Bryson Indoor/Outdoor Modern Concrete Round 14.57-Inch H Coffee Table in Dark Grey by Safavieh
See more product reviews

Kathryn D - 06/05/2022

This product arrived damaged twice.


Ruxton Coffee Table in Natural by Safavieh
Shopper Approved - Verified Customer
Ruxton Coffee Table in Natural by Safavieh
See more product reviews

Meagan J - 06/17/2022

DO NOT SHOP WITH HOMETHREADS

Color is not as shown in the picture and the item was damaged upon arrival. Homethreads will not cover return shipping. Shipping is $300!!! More than I paid for the item. Now I am stuck with this table. I will NEVER order from them again.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Meagan J

06/17/2022 - GA

Return shipping is more than I paid for the item. I would like for customer service to reach out to me. The table is not the same color as shown in the picture and I want a refund.


Alphonse Console in /Glass in Gold/Glass by Safavieh
Shopper Approved - Verified Customer
Alphonse Console in /Glass in Gold/Glass by Safavieh
See more product reviews

Gina K - 06/12/2022

Very pretty, but it doesn’t look right in my room it’s to big and to much gold. I plan on returning it.

Gina K

06/12/2022

Planing on returning it


Chrome and PU Barstool Powell in Black | Leather by Linon
Shopper Approved - Verified Customer
Chrome and PU Barstool Powell in Black | Leather by Linon
See more product reviews

Shirley M - 06/10/2022

Defective product with such poor quality

Picture is deceiving and quality is poor or defective on arrival. Chairs with bumpy trim that can scratch hands and the back panel is not even so much so that it’s visible even from the distance l.

Shirley M

06/10/2022 - IL

Call was dropped after being on hold for over 10 minutes and then was told that there is not resolution until they hear back from the chair manufacturer. Still waiting for a resolution on return and refund. I will update rating after hearing from them.


Adjustable Barstool Powell in White | Leather by Linon
Shopper Approved - Verified Customer
Adjustable Barstool Powell in White | Leather by Linon
See more product reviews

Shirley M - 06/10/2022

Defective product with such poor quality

Picture is deceiving and quality is poor or defective on arrival. Chairs with bumpy trim that can scratch hands and the back panel is not even so much so that it’s visible even from the distance l.

Shirley M

06/10/2022 - IL

Call was dropped after being on hold for over 10 minutes and then was told that there is not resolution until they hear back from the chair manufacturer. Still waiting for a resolution on return and refund. I will update rating after hearing from them.


Lalique Art Deco Box in Gray by Uttermost
Shopper Approved - Verified Customer
Lalique Art Deco Box in Gray by Uttermost
See more product reviews

Rosemarie M - 05/30/2022

Product was fine but did not look well with my decor.


Prospect 2 Piece Upholstered Fabric Armchair Set in Beige | Polyester/Fabric by Modway
Shopper Approved - Verified Customer
Prospect 2 Piece Upholstered Fabric Armchair Set in Beige | Polyester/Fabric by Modway
See more product reviews

Neil - 06/11/2022

Not what I expected

One chair arrived damaged and with a leg missing. And the quality/ appearance is less than expected. Although the manufacturer offered a complete return and refund, it would cost more than the value of the chair to ship back so I had to keep them. At least they are sending me another chair. I hope it arrives in useable condition.

Neil

06/11/2022

Although customer service was prompt in responding, resolution was not to my satisfaction. Be sure to check the return policy and that you really like what ever you buy at this store because the return policy will cost more than the product. I won't be ordering from this store again.


Commix Down Filled Overstuffed 4-Piece Sectional Sofa Set in White | 100% Polyester by Modway
Commix Down Filled Overstuffed 4-Piece Sectional Sofa Set in White | 100% Polyester by Modway
See more product reviews

Matt - 05/27/2022

Customer service is horrible

My Girlfriend and I ordered this couch after being told that it would take a month to ship to us. After a week it was shipped and when we contacted customer support to explain that we needed it to be held due to going to medical school and not knowing where our apartment would be yet they put us in contact with the CEO who was extremely unreasonable and rude. Ultimately charging us 500 more dollars to return the couch.


Jaslyn Indoor/Outdoor Modern Concrete Round 17.7-Inch H Accent Table in Black by Safavieh
Shopper Approved - Verified Customer
Jaslyn Indoor/Outdoor Modern Concrete Round 17.7-Inch H Accent Table in Black by Safavieh
See more product reviews

Kristina B - 05/25/2022

Not as described.


Sum433 Copper / Beige
Shopper Approved - Verified Customer
Sum433 Copper / Beige
See more product reviews

poppy - 06/04/2022

This carpet looks nothing like the photo. Its cheap and ugly. Very disappointed. I am elderly and just don't have the strength to roll and pac it for return.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
poppy

06/04/2022

Not happy, I was fooled by the photo, looks nothing like it.


Envisage Chaise Outdoor Patio Wicker Rattan Lounge Chair in Light Gray Charcoal | Aluminum by Modway
Shopper Approved - Verified Customer
Envisage Chaise Outdoor Patio Wicker Rattan Lounge Chair in Light Gray Charcoal | Aluminum by Modway
See more product reviews

Michael T - 05/19/2022

We were disappointed in the product once it arrived. The arms were flimsy and unstable so we are returning it.


Furniture Fairview 60W L Shaped Desk with Drawers and Storage Cabinet and Shiplap Gray in Pure White by Bush
Shopper Approved - Verified Customer
Furniture Fairview 60W L Shaped Desk with Drawers and Storage Cabinet and Shiplap Gray in Pure White by Bush
See more product reviews

MD S - 05/18/2022

Desk

Honestly, I can’t rate it since your delivery serves left the boxes in the pouring rain which damaged the boxes and content. We are waiting for the replacement and have submitted a claim with pictures. I’m sure the desk will be nice once we receive the replacement.

MD S

05/18/2022

Easy!


Render WallMount Bathroom Vanity in Walnut White 36
Shopper Approved - Verified Customer
Render WallMount Bathroom Vanity in Walnut White 36" by Modway
See more product reviews

gurkaran - 05/17/2022

Cracked sink

The sink came cracked and have reached out to customer service and got no response


Medici Fitted Sheet
Shopper Approved - Verified Customer
Medici Fitted Sheet
See more product reviews

Linda S - 08/14/2022

Great

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Linda S

08/14/2022 - Arizona

Easy


Modern Club Arm Chair Memory Swivel Set of 2 in Black | Leather by Chintaly Imports
Modern Club Arm Chair Memory Swivel Set of 2 in Black | Leather by Chintaly Imports
See more product reviews

Izzy - 05/15/2022

Pleather is peeling off I got them as a gift and they are peeling bad on the arms, for the price paid they should not be doing this.

Merchant Response

Homethreads tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Berthoud Industrial Iron Bed Frame, in Flat Black King by Noble House
Shopper Approved - Verified Customer
Berthoud Industrial Iron Bed Frame, in Flat Black King by Noble House
See more product reviews

Misha B - 05/15/2022

This bed frame is horrible. It is very cheap feeling and not sturdy. I would not recommend.


Lippa Oval Wood Top Dining Table in White 48
Lippa Oval Wood Top Dining Table in White 48" by Modway
See more product reviews

Phillip - 05/12/2022

Dimensions inaccurate, refund denied

Buyer beware We carefully measured and were told by our interior designer that 48” is the minimum size we need for our space. This table seemed to be perfect and the stated return policies in the homethreads faq made it seem relatively low risk. So we purchased the table and the three year protection plan, a total of more than $600. The table arrived and is nearly an inch shorter than the dimensions advertised. That may be an acceptable defect to most, but again, this was very important to our particular design needs. We contacted homethreads and were initially told that this table is in fact *not* covered by the return policy in their FAQ. Somehow the customer is expected to know that their FAQ guarantees apply only to certain products and not all their products, even though this is written nowhere on the page Read for yourself: https://www.homethreads.com/faqs Finally they consented to allowing a “return” and insisted they were doing us a favor, but we were then told that we needed to cover shipping and a restocking fee, which totals roughly $370 through the cheapest available shipping company. But isn’t such a clear discrepancy between the listing and the product covered by their “defect” policy? Apparently not. Homethreads insists that determination is up to *the supplier* and not homethreads (who claim to stand by all their products they sell “100%”). The only answer we can get from homethreads at this point is “ The manufacturer has advised that these tables are final sale and 1/2 is within commercial tolerance and the claim has unfortunately been denied.” I have no idea where 1/2” came from. We’ve never told anyone it was 1/2” or less within the advertised length, and have literally sent photos with a measuring tape to that effect. I even got Tony, the Homethreads customer service manager, to view a picture I emailed him while on the phone and read the tape measurement to me and he admitted it is clearly greater than a 1/2 inch. It isn’t particularly close. “Nevertheless” he said, the manufacturer has determined that 1/2” is within commercial tolerances (they don’t have the table, I do). Tony said this is all he could do and that he even elevated it to their “CEO” and he made the ultimate decision to deny our claim. I asked to speak with him, but Tony insisted this is not possible and that if you have an issue with an Amazon order, you don’t talk to Jeff Bezos. (Through publicly available information, homethreads has less than 25 employees, and Bezos likely never makes the final decision on individual Amazon orders to stiff customers on a few hundred bucks, so this comparison is clearly ridiculous). I suppose the next step is to contact better business bureau and go from there. In the meantime, buyers beware.


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business   Homethreads

© 2024 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2024