FransWicker.com Reviews

4.4 Overall Satisfaction Rating

Based on 782 Ratings

5
553 (70.7%)
4
118 (15.1%)
3
41 (5.2%)
2
12 (1.5%)
1
58 (7.4%)
500+ 5 stars in a row

Customer Service

4.5 Average

5
(28)
4
(5)
3
(1)
2
(2)
1
(1)

Product Satisfaction

4.5 Average

5
(104)
4
(23)
3
(6)
2
(5)
1
(4)

Recommend This Company

4.5 Average

5
(578)
4
(104)
3
(32)
2
(13)
1
(55)

Price Satisfaction

4.4 Average

5
(87)
4
(39)
3
(9)
2
(5)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

FransWicker.com

About Us

Fran's has been serving the public as a family run business for over 45 years, offering the finest quality wicker, rattan, teakwood and cast aluminum products at our 100,000 square foot showroom. 

Our wide assortment includes: living rooms, bedrooms, dining rooms, home office, bathroom, children's, porch and patio furniture and much much more. 

As a direct importer with factories around the world, we are able to offer the highest quality, variety of styles and the best pricing found anywhere. 

Fran's has over 120 designer fabrics to choose from, including Sunbrella. Our on-premise custom cushion department allows you to uniquely create or coordinate any room inside or outside your home. 

Our large in stock inventory guarantees fast shipment of your order. 

Fran's Wicker and Rattan Furniture delivers anywhere in the continental U.S., and satisfaction is guaranteed.

M

Maryanne K.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

The full price minus the discount is a bit confusing. Shipping is high, but I really like your stock & yyour prices on clearance are soo reasonable.
Recommend this Company
5/5
A

Anonymous Customer
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and painless.
Recommend this Company
5/5
D

Donna W.
2 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy and just what I wanted
Recommend this Company
5/5
J

Jeanne K.
4 weeks ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I would have preferred speaking to a sales person by telephone.
Recommend this Company
5/5
R

Rita R.
05/15/2021

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

My order was placed on 4/11/2021 and haven't heard back re: shipping of my item. Anxiously awaiting it's arrival.
Recommend this Company
4/5
C

Curtis K.
05/15/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great prices, excellent selection, excellent customer service, repeat buyer
Recommend this Company
5/5
M

Margaret C.
05/14/2021

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

i called your store two days ago during business hours left message and never received the promised phone call. i prefer to speak to a human regarding my order. i bought the same swing 22 years ago and don't need the cushions. i have had them replaced already. WHEN CAN I EXPECT THIS SHIPMENT?
Recommend this Company
3/5
C

Candice W.
05/12/2021

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
Recommend this Company
5/5
A

Ashley L.
05/07/2021

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

No one is responding to my needs or returning my cals. I ordered a Step Stool in March.
Recommend this Company
1/5
J

Joan V.
05/03/2021

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Please send approx. shipping and arrival time.
Recommend this Company
4/5
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