Firstclasstvs.com Reviews

4.8 Overall Satisfaction Rating

Based on 1,771 Ratings

5
1454 (82.1%)
4
245 (13.8%)
3
51 (2.9%)
2
17 (1%)
1
4 (0.2%)
1,250+ 5 stars in a row

Product Satisfaction

4.9 Average

5
(1,586)
4
(135)
3
(28)
2
(15)
1
(7)

Customer Service

4.3 Average

5
(299)
4
(70)
3
(44)
2
(24)
1
(18)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

Firstclasstvs.com

M

Matthew C.
02/24/2020 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The sales rep was so eager to sell me the white glove set up that he implied his company would not honor the 30 day return if there was damage saying 'it's not that Simple'. when I said I would escalate it through ebays Terms and conditions center he backtracked.

Please, just tell people the product and service then let them decide.

Everything about the experience was great up to that point. Can't recommend now.
Product Satisfaction
5/5
CustomerService
1/5
A

Alex T.
02/20/2020 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Awesome shopping experience
Product Satisfaction
5/5
S

Steven P.
02/19/2020 , MO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The communications with FirstClass TV were great. I received a phone call from their office a few days after the order was placed with an explanation of what to expect from the shipping process.

AM Trucking was used to deliver the TV. The TV arrived undamaged and was brought into my house, the box opened and the TV turned on to verify it operated. The delivery people were friendly and courteous.

My only suggestion would be to have AM Trucking update their tracking system more frequently.

Overall, a first quality TV was delivered at a great price. It was well worth the 3 week wait.
Product Satisfaction
5/5
R

Richard
02/18/2020 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

it worked.
Product Satisfaction
5/5
K

Kurt O.
02/16/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love my tv, nice guys who delivered it to but dang they really have to get better tracking.
Product Satisfaction
5/5
CustomerService
4/5
T

Trey
02/15/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to deal with.
1 thing though, please do not contact eBay buyers after they have purchased an item from you, trying to up sell them insurance, extended warranty or special upgraded shipping.
It is against eBay policies to contact a buyer to try to sell them more options, and I did not appreciate that.
Product Satisfaction
5/5
D

David P.
02/10/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great TV Great Delivery !
Product Satisfaction
5/5
S

Scott K.
02/09/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Tv is great, delivery and service all great.
Product Satisfaction
5/5
P

Phillip
02/07/2020 , WI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent price. Delivered on time as advertised.
Product Satisfaction
5/5
S

Sally C.
02/07/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Delivered safely and timely. Contact with seller was good.
Product Satisfaction
5/5
K

Kerry J.
02/07/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No issues whatsoever. Thanks!
Product Satisfaction
5/5
R

Ryan C.
02/07/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great company
Product Satisfaction
5/5
P

Philip S.
02/07/2020 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very nice!
Product Satisfaction
5/5
W

woo Z.
02/07/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Good!!!!!!!!!!!!!!!!!!!
Product Satisfaction
5/5
J

Jose N.
02/06/2020 , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great product, good price, super customer service and the shipping very good and professional services.
Thanks Firstclasstvs and shipping company.
Product Satisfaction
5/5
CustomerService
5/5
J

Jose D.
02/06/2020 , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Best price for a OLED TV found online.

The only downside was the delivery of the TV did take a few weeks to arrive.
Product Satisfaction
5/5
S

Scott B.
02/06/2020 , WI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating


Great deal on the TV. Quick response to the question I had asked before purchasing. TV works great. Delivery crew brought it into the house and plugged it in to make sure it worked before they left even though I did not buy the "white glove" treatment.
Product Satisfaction
5/5
B

BMan
02/06/2020 , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

A bit longer shipping, but worth the amazing deal!! Love the LG C9!
Product Satisfaction
5/5
R

Robert A.
02/06/2020 , GA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Product Satisfaction
5/5
A

Arre V.
02/06/2020 , KS

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

LG has an issue with their ARC HDMI port. It judders when connected to an av system. (Yes with firmware upgrades done on all devices and with the complaint HDMI cables.)
Firstclasstvs was very professional in handling the delivery, I haven't had to call for support on this product.
Would recommend first-class to anyone.
Would suggest they take over operations at LG to help them fix their problems with their product!
Product Satisfaction
4/5
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