FamilyPoolFun.com Reviews

About this Company

FamilyPoolFun.com is your source for above-ground and in-ground swimming pool kits and supplies, including steps and ladders, pumps, filters, liners, chemicals, pool toys and much more!

We even carry a full line of family rec room games including foosball, air hockey, table tennis, billiards and darts.

Plus, see our great selection of spas and personal home saunas for the ultimate in relaxation!

All purchases are backed by an excellent support staff and our 75 Day Money Back Guarantee!

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20 Product Ratings and Reviews

3.7

Overall Star
Rating

5 Shopper Approved - Review Star
9
(45%)
4 Shopper Approved - Review Star
3
(15%)
3 Shopper Approved - Review Star
4
(20%)
2 Shopper Approved - Review Star
1
(5%)
1 Shopper Approved - Review Star
3
(15%)

About this Company

FamilyPoolFun.com is your source for above-ground and in-ground swimming pool kits and supplies, including steps and ladders, pumps, filters, liners, chemicals, pool toys and much more!

We even carry a full line of family rec room games including foosball, air hockey, table tennis, billiards and darts.

Plus, see our great selection of spas and personal home saunas for the ultimate in relaxation!

All purchases are backed by an excellent support staff and our 75 Day Money Back Guarantee!

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Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Ronnie - 09/09/2021

Comes with Step Pad!

Last step came broken, two empty boxes missing for packaging. Steps also come with mat. It does not indicate this in the description.

Merchant Choice

Availability of product.

Product Choice

Needed them for pool.

Ronnie

09/09/2021 - NY

Need quicker response for support. Days between email responses. Should have the ability for customer support via phone for returns and exchanges or faster response times via email.


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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podeyjack - 07/14/2021

Still waiting for our deck to be completed before installing the steps.

Merchant Choice

Best Price for the item

Product Choice

Best Price I could find for this exact step system

podeyjack

07/14/2021 - CT

Ordering was easy and shipping was very fast


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Anonymous Customer - 07/12/2021

Bottom two steps arrived cracked/damaged.

Anonymous Customer

07/12/2021 - NH

Steps arrived cracked. We notified the company via email but never received any response.


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Karie H - 06/30/2021

Good quality, way too big for my space.

The product itself is good quality. I, however, am waiting on a response back on how to return it. Just reading the measurements didn't give me a visual on how much space it actually takes up in the pool. My soul purpose is to walk in the pool for therapy, and it takes up a lot of the area.

Merchant Choice

Easy website to read

Product Choice

I got it because of security for myself and my mother getting in and out of the pool. It however, was much too large for the space.

Karie H

06/30/2021 - KS

Ordering was easy. I received a quick response that the shipping would have a slight delay, but it shipped a week or so after I ordered it, when the email said it would. I called and spoke with customer service twice. They were very helpful and quite nice. I am now just waiting for an email response about returning the product. The pool steps were fine, they just took up way more space than I anticipated.


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Sydney M - 06/23/2021

Pleased with the style and ease of getting in the pool. They float slightly even though the description said they wouldn’t. Stairs seem a little overpriced for the quality.


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Erik - 06/21/2021

Easy assembly. Good buy!

Looks nice and sturdy! Very easy to assemble!

Merchant Choice

No one else had these stairs

Product Choice

Because it fit my pool

Erik

06/21/2021 - NY

Good buy compared to other similar products


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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brad W - 06/07/2021

Horrible customer service!

Arrived cracked. Have called twice and emailed family pool fun with no reply whatsoever! Will never deal with this company again!

Merchant Choice

Because of other reviews and availability of in stock product.

Product Choice

Because it filled a need

brad W

06/07/2021 - AL

If there are any issues expect to be ignored completely!


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Bruce D - 06/05/2021

Product assembled easily and is very strong unfortunately still not perfect for my 12 year old Lab to get out of the pool entering is fine


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Kim - 06/05/2021

Good product

Wish the railing was alitte stronger but a good product otherwise

Merchant Choice

Had the product I needed

Product Choice

It fit our need

Kim

06/05/2021 - Pa

Easy and efficient


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Darlene P - 06/01/2021

We are happy with the stairs but the assembly was very difficult and time consuming. The holes did not seem to be drilled big enough. We have not yet placed them in our pool as we are building the deck. I'm sure we will enjoy them.

Merchant Choice

They had the stairs we liked.

Product Choice

Large stairs with railing only on one side

Darlene P

06/01/2021 - NH

Good


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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Michael E - 05/26/2021

Great


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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David F - 05/26/2021

Very difficult to assemble.


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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Matthew P - 05/24/2021

Love the steps


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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Francis I - 05/18/2021

did lots of shopping and these were the best price

Merchant Choice

my sister suggested

Product Choice

just what I wanted

Francis I

05/18/2021 - NH

Good product and great price


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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nancy T - 05/10/2021

Very nice steps

nancy T

05/10/2021 - OR

New order


Finest Wedding Cake Steps
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Finest Wedding Cake Steps
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Ken P - 05/08/2021

Well build easy sent up looks Great

Merchant Choice

had the Best ladder that I found and price was wright

Product Choice

looks like a good product

Ken P

05/08/2021 - NY

very easy to use


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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Mike M - 04/03/2021

Happy

Merchant Choice

Had what I was looking for

Product Choice

Looks like a great product

Mike M

04/03/2021 - NJ

Very user friendly


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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lynn T - 03/28/2021

Broken steps ...

They arrived broken and cracked. So upset..when I opened my box finally this weekend.


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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Beth M - 06/13/2020

The product description needs to state that it does not work for round above ground pools, that you must have a straight wall. The description only mentioned that it is for above ground pools.


Finest Wedding Cake Steps
Shopper Approved - Verified Customer
Finest Wedding Cake Steps
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June F - 05/10/2018

Like

June F

05/10/2018 - GA

Good experience


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