FamilyPoolFun.com Reviews

4.6 Overall Satisfaction Rating

Based on 1,672 Ratings

5
1227 (73.4%)
4
287 (17.2%)
3
100 (6%)
2
15 (0.9%)
1
43 (2.6%)
1,000+ 5 stars in a row

Price Satisfaction

4 Average

5
(139)
4
(67)
3
(38)
2
(9)
1
(28)

Delivery Time

4 Average

5
(161)
4
(43)
3
(27)
2
(13)
1
(37)

Product Satisfaction

4 Average

5
(154)
4
(53)
3
(24)
2
(12)
1
(38)

Customer Service

2.5 Average

5
(19)
4
(12)
3
(7)
2
(4)
1
(44)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

FamilyPoolFun.com

About Us

FamilyPoolFun.com is your source for above-ground and in-ground swimming pool kits and supplies, including steps and ladders, pumps, filters, liners, chemicals, pool toys and much more!

We even carry a full line of family rec room games including foosball, air hockey, table tennis, billiards and darts.

Plus, see our great selection of spas and personal home saunas for the ultimate in relaxation!

All purchases are backed by an excellent support staff and our 75 Day Money Back Guarantee!

R

Randall R.
Today , PA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

easy to move around in web site

Merchant Choice

had what i was looking for at a fair market price

Product Choice

this is what i need for my new pool

B

Bruce P.
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

all is good
V

Veronica W.
Today , WI

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I like being able to see manual.

Merchant Choice

Only place I found the product.

Product Choice

Necessitates friends with physical issues to enter the pool.

S

shawn M.
Today , WI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I just copy and paste from a previous order
J

Jeremy L.
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Nice pricing!

Merchant Choice

Got lucky and found it!

Product Choice

Exactly what i needed!

T

Tony C.
Today , AR

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

hate the added fee at check out...shame on you! include it in the price, but don't surprise customers!
J

james H.
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

had what i was looking for thankyou

Merchant Choice

just looking on sites

Product Choice

i'm disabled

J

jay S.
1 day ago , VT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

ease of use

Merchant Choice

someone answered the phone

D

Diane H.
1 day ago , NJ

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I wanted to cancel this order, because I ordered another set of more expensive pool steps. I have been waiting for a return label.....I have requested a return label a number of times, but have not received one. Customer service for Family Pool Fun is the worse customer service I have ever experienced.
Product Satisfaction
1/5
Price
1/5
CustomerService
1/5
Delivery
1/5

Merchant Choice

I have no idea.....I never should have and will never recommend Family Pool Fun.

Product Choice

Because I wanted new pool steps

J

Joanne E.
1 day ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great
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