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Todd M - 02/12/2019
I know Family GoKarts did not manufacture this machine and not blaming them for the issues I'm having with this product. This machine is manufactured in China and does not have any QUALITY CONTROL. It has very low quality parts and no maintenance manual or assembly instructions. The owners manual that comes with the unit is worthless and misleading. YOU GET WHAT YOU PAY FOR. I know Family GoKarts has Tech support available for customers but I have not used it yet. It's pretty sad to have to file warranty claim on a new machine in the process of assembly and can't even ride it. I fear my grandson might even get hurt from the inferior guilty of this machine.
I did not want to pay for tax in my state
I should have done more research
02/12/2019 - AZ
I have no issues with FamilyGoKarts.com, it's the manufacture that has the quality issues
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