FamilyGoKarts.com Reviews

About this Company

At FamilyGoKarts .com, we carry the coolest GoKarts, ATVs, Scooters and Dirt Bikes on the planet... all at fantastic prices!

We're one of the oldest online Chinese Powersports dealers! Check out our huge selection of fun, affordable gokarts and ATVs for kids of all ages. In addition to buggies and 4-wheelers, our line-up also includes scooters, dirt bikes, UTVs and electric rides, as well as helmets, goggles and riding accessories.

In business for more than 20 years, our staff has extensive knowledge of the powersports industry and most US and import brands of off-road vehicles. We help parents everyday choose the perfect ride for their little ones. Regardless of age, size or experience, we've got a ride for you!

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Vitacci Challenger 150 - Black
Shopper Approved - Verified Customer
Vitacci Challenger 150 - Black
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rick M - 2 days ago

got purchase not pleased with service

Received product, was not pleased with no instructions of how to "put together scooter". I think it would be an excellent idea for you to put a small 30 min vid on YouTube showing "getting shipment and getting it ready to ride" and have a video for each class of items not just one vid for every thing ( getting a scooter and having a vid on getting a 4 wheeler is not the same). Why would you leave it up to a former customer (who maybe upset with purchase) to explain to me how to get product ready for the road. You have to be honest with your customers if you want them back, I watched the vid on receiving a damaged shipment and you showed the crate all beat up and the product still wrapped in "bubble wrap" and you said "don't return this there is nothing wrong with it" but never actually opened the crate to see if any damage was there! I understand you say you will send replacement parts if damaged, but show us the whole picture. you cant say there is no damage when you cant even see the product! Then to top off everything you don't even send a temp title to be used for getting tags, I had to wait 5 weeks for that! You have the product supposedly in your store, then why don't you have the title, I paid for the item you have my cash but I have to wait another month for a way to drive it on the road. I am very disappointed with the way you handle your business and I have probably been turned off of ever getting anything else from you.

Merchant Choice

Price was the main reason, but also what seemed to be a well run company years in business.

Product Choice

for small commutes

rick M

2 days ago - OH

Receive scooter in good time however as far as riding scooter on the road (legally) had to wait 5 weeks for a title to get tags (they have the product and they have my money why no title in there office for the item purchased! When you buy a car at your dealer they fix you up with at least a 30 day tag so you can drive your vehicle they don't say "you will receive the title IN about 3 to 5 weeks!), and now its getting colder and not as fun for me to be out ridding so I don't even think I will be getting tags this year and wait till next year! They should put out a video of "How to receive and uncrate and get it ready for the road" and of each category of items not just a generic vid on a 4 wheeler and that is how all shipments work! This experience has really been a downer to me I like the scooter but just the business end of it makes me say "how can this business still be open". I would want my customers to be COMPLETELY happy with me and my product not just ok with some of it!


Vitacci Clash 200 EFI Motorscooter - Blue
Shopper Approved - Verified Customer
Vitacci Clash 200 EFI Motorscooter - Blue
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Javier P - 3 days ago

Everything is working fine just waiting for the paperwork to go to dmv and get it registered thanks

Merchant Choice

It has good deals and it's closer to me it helps on the delivery in time and money

Product Choice

It seems comfortable that has automatic transmission all you have to do is pay attention to the road basically

Javier P

3 days ago - CA

All the service was good just a bit confusing at the end other than that very good thanks I'm only waiting for the proper paperwork to have it registered and be able to ride it


Vitacci Roma 150cc Scooter - Black
Shopper Approved - Verified Customer
Vitacci Roma 150cc Scooter - Black
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Carl B - 1 week ago

Fast and furious

This scooter rides like a dream. A very fun and fast scooter.

Merchant Choice

Price

Product Choice

Nice look

Carl B

1 week ago - VA

Very helpful


Vitacci Spark 150 - Burgundy
Shopper Approved - Verified Customer
Vitacci Spark 150 - Burgundy
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Lonnie - 1 week ago

Company did great with every point they were responsible for. Would definitely buy here again.

Merchant Choice

Price + shipping. Got scammed trying to go direct to china the first time. These folks are great.

Product Choice

Top speed, fuel economy, weight capacity and tire size.

Lonnie

1 week ago - PA

Excellent. Bike arrived earlier than expected. Paperwork to title also arrived faster than estimated.


Tao E1 ATV - 500W - White / Green
Shopper Approved - Verified Customer
Tao E1 ATV - 500W - White / Green
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Jdulaney - 2 weeks ago

Great purchase!

Merchant Choice

Google search

Product Choice

Availability

Jdulaney

2 weeks ago - LA

Great experience


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