FamilyGoKarts.com Reviews
About this CompanyAt FamilyGoKarts .com, we carry the coolest GoKarts, ATVs, Scooters and Dirt Bikes on the planet... all at fantastic prices!
We're one of the oldest online Chinese Powersports dealers! Check out our huge selection of fun, affordable gokarts and ATVs for kids of all ages. In addition to buggies and 4-wheelers, our line-up also includes scooters, dirt bikes, UTVs and electric rides, as well as helmets, goggles and riding accessories.
In business for more than 20 years, our staff has extensive knowledge of the powersports industry and most US and import brands of off-road vehicles. We help parents everyday choose the perfect ride for their little ones. Regardless of age, size or experience, we've got a ride for you!
12 Product Ratings and Reviews
3.8
Overall Star
Rating
About this Company
At FamilyGoKarts .com, we carry the coolest GoKarts, ATVs, Scooters and Dirt Bikes on the planet... all at fantastic prices!
We're one of the oldest online Chinese Powersports dealers! Check out our huge selection of fun, affordable gokarts and ATVs for kids of all ages. In addition to buggies and 4-wheelers, our line-up also includes scooters, dirt bikes, UTVs and electric rides, as well as helmets, goggles and riding accessories.
In business for more than 20 years, our staff has extensive knowledge of the powersports industry and most US and import brands of off-road vehicles. We help parents everyday choose the perfect ride for their little ones. Regardless of age, size or experience, we've got a ride for you!
Ashley F - 05/17/2022
My kids are loving it, only complaint is that one of the headlights was not working upon arrival.
Merchant Choice
It looked like good products for kids.
Product Choice
It was a Birthday gift for my kids.
05/17/2022 - WV
Everyone I spoke with was nice and professional. We are happy with our purchase.
Brianna K - 01/03/2022
We recieved our go cart within 3 weeks after ordering, product was exactly as stated, and my kids love it!
Merchant Choice
Friend recommended
Product Choice
For my kids
01/03/2022
Great customer service after ordering to finalize my purchase and have the go cart delivered
monica H - 11/14/2021
Great buy! Kids love it! No problems at all
Adam B - 11/09/2021
The go kart had some fabrication issues that I had to repair when it arrived. No assembly instructions arrived with the unit - the video did not match the unit that I was assembling. Parts were missing and other parts were damaged. My service ticket is still unresolved 2 months later after multiple follow-ups and status requests. I would not recommend this company. I paid for the premium service pack, which arrived 6 weeks after delivery of the unit and has not benefited me in any way resolving these issues. Be prepared to fend for yourself if you go with this company.
Merchant Choice
Price, availability, and expected service support.
Product Choice
Good fit for my children.
11/09/2021 - IL
The go kart had some fabrication issues that I had to repair when it arrived. No assembly instructions arrived with the unit - the video did not match the unit that I was assembling. Parts were missing and other parts were damaged. My service ticket is still unresolved 2 months later after multiple follow-ups and status requests. I would not recommend this company. I paid for the premium service pack, which arrived 6 weeks after delivery of the unit and has not benefited me in any way resolving these issues. Be prepared to fend for yourself if you go with this company.
Anthony F - 05/16/2021
Works as it should.
Merchant Choice
Best deal all around.
Product Choice
Best price for product available.
05/16/2021 - WI
So far so good!
Mark S - 02/09/2021
The product is ok, it's the lack of communication here that's the problem. Ordered before Christmas, they said it wouldn't make it in time so they provided a letter from Santa saying it was coming soon. Well soon was the end of January and my daughter kept asking about it. Then you get a call where they start adding all these fees not initially provided such as additional deliver fees, battery charger, etc. so a $1,300 purchase became an $1,800 purchase. The it gets delivered with zero instructions whatsoever. I actually looked up a you tube video to find out how to put it together. It took me an entire day to do that and had some problems after. If you're not mechanically inclined, this will be a challenge. Things like, why do the tires keep deflating, when is it running so loud 2 days after first use, why doesn't it turn off when I take the key out, little things happen. I think this company can be more upfront with what's involved in cost and set up. It's now running but was not an easy process that's for sure.
02/09/2021 - ME
Just explained it in the review
Matthew B - 01/29/2021
Was a little beat up in shipping. Paint scraped, pieces bent. Fabric top torn. The go cart itself is a nice unit.
Elwood H - 01/05/2021
The crate arrived in pieces. I accepted ii because your video says always accept the orders, because if anything is damaged it's insured and you will send replacement parts. So i emailed your support team on 11-14-2020, and advised I needed brackets for the dash that were missing and my seat was ripped and needed it to be replaced. I is now 1-5-2021 and apparently I am getting my dash pieces but they have not arrived yet or even shipped. As far as the seat Jeff Becker at your support said since I didnt write on the delivery slip it was damaged I would have to pay for a new seat. Even though I sent pictures the day I received the cart with rips in the seat. Needless to say this has been an absolute nightmare and it's the slowest CSR I have ever dealt with. I will never recommend or you you all again.
Merchant Choice
Shouldn't have
01/05/2021 - TN
Awful, missing and broken products.
Joe A - 01/02/2020
The kids love this cart so far. They got it on Christmas and spend as much time on it as possible. There were no instructions with it when it came for assembly. So I just had to take my time and figure out where all of the bolts needed to go. But the love riding and driving up and down the driveway
Jack S - 12/24/2019
It came late even though I paid extra for 3-5 day shipping it was damaged when it was delivered. There were no assembly instructions. The intake filter is different from the one shown and it was broken. The carburetor bolt was cross threaded. The tools that came with it were the wrong size. The rear light lens is broken.
12/24/2019 - SC
The go Kart is fun and works but delivered three days later than expected with damage to the machine.
Chris B - 05/08/2019
It's been running great. Not too difficult to put together. No buyer's remorse on this one. Thanks!
Christina C - 12/24/2018
Nice
Merchant Choice
2
Product Choice
3
12/24/2018 - MN
1
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